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United Club

Open Now: 5:00 AM - 12:00 AM
Open today: 5:00 AM - 12:00 AM
Review Highlights
Better food

The United lounge has improved food and included bar. Sometimes it gets crowded. The lounge out the... read more

Reviewed 1 week ago
David M
Tampa, Florida, United States
via mobile
Not nearly the same as Polaris

We went to both Club Lounge (international) and the Polaris Lounge when we last few out out SFO... read more

Reviewed 9 July 2018
Read all 34 reviews
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Traveller Overview
  • Excellent23%
  • Very good32%
  • Average14%
  • Poor14%
  • Terrible17%
Travellers talk about
“escalator”(2 reviews)
“load”(2 reviews)
Open Now
Hours Today: 5:00 AM - 12:00 AM
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SFO, Highway 101, International Terminal, Boarding Area G, Near Gate G-94, South San Francisco, CA 94128
Reviews (34)
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1 - 10 of 30 reviews
Reviewed 1 week ago via mobile

Wow is a good description. Very nicely appointed. Very comfortable private seating. Showers are available. Very spacious. First class Polaris. Very nice buffet offering hot as well as cold items. Sit down restaurant also available. Can’t find anything wrong here. Good job United.

Thank TAMAN1951
Reviewed 1 week ago via mobile

The United lounge has improved food and included bar. Sometimes it gets crowded. The lounge out the wing toward gates 76-90 seems less crowded to me.

Thank David M
Reviewed 6 September 2018 via mobile

Leave it to United to foul up a great concept. The SFO lounge is too small and perhaps I was there during peak time but for gawds sake, as a full fare international business class traveler, I should not have to wait for seat to...More

Thank Scott F
Reviewed 23 August 2018 via mobile

This is not even the same place as before. The previous club was a wretched pile of donkey dung thrown in a dingy dungeon. The new Polaris Club is amazing!!! Private seating, ample room, tremendous lighting. There is even a restaurant where you can have...More

Thank jeb1969
Reviewed 9 July 2018

We went to both Club Lounge (international) and the Polaris Lounge when we last few out out SFO. What a difference! Polaris was fabulous, while the Club lounge was marginal at best. One should get better for the amount one pays for Club membership (and...More

Thank Handsley
Reviewed 1 July 2018

Summary based on one use of the repurposed club open for international non biz, non 1st class: -ok, not great. Not remotely comparable to lounges outside the US -crowded, though I got a seat -food selection limited -ok number of power receptacles -ok wifi Summary...More

Thank Richard H
Reviewed 25 March 2018 via mobile

Nice rest area with fast WiFi. The personnel is very professional and helpful. I was expecting more choices of snacks but it’s ok.

Thank FrequentBTraveller
Reviewed 18 March 2018

I had asked for the ANA because they tend to have a better selection of food but I was told there wasn't one. So I had to settle for the United Club lounge. I wish it had a better selection of food.

Thank jo k
Reviewed 16 March 2018

United has a problem not just in the air, but also on the ground with the way their employees treat people. We went to the SFO United lounge the summer of 2016 before four of us flew to Australia Business Class. We left our possessions...More

Thank Jazzam
Reviewed 24 February 2018

I flew from Sydney Australia to Toronto Canada with a seven hour layover at SFO. The first two hours were spent standing in a line to clear Immigration and customs but, add on a one hour delay in my outbound flight that still left me...More

Thank Terry F
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