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Review Highlights
Like Visiting an "Old Friend"

It had been some time, since we last visited the United Club in the West Pier of T3 at SFO. Once... read more

Reviewed 6 April 2018
Phoenix, Arizona
Departure lounge

On the lower ground floor at sanfrancisco international airport . The lounge is slightly congested... read more

Reviewed 21 March 2018
Medford, Massachusetts
via mobile
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Traveller Overview
  • Excellent25%
  • Very good40%
  • Average20%
  • Poor13%
  • Terrible2%
Travellers talk about
“west pier”(2 reviews)
“front counter”(2 reviews)
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SFO, Highway 101, Terminal 3, Boarding Area F, Near Food Court, South San Francisco, CA 94128
Reviews (43)
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1 - 10 of 36 reviews
Reviewed 1 week ago via mobile

I think this is the best club because... The decor includes interesting ship models and historical photographs of San Francisco, The layout includes a variety of seating including open and cubicles, And it has a full bar with a lot of upscale liquors. Food is...More

Thank David M
Reviewed 4 August 2018 via mobile

Surprised to see that with the newly renovated SFO, the lounge looked as if it was still from the 80’s. Not much of food selection, noisy ( staffs and guests) and no shower facilities. Staffs not friendly - bordered on being rude!

Thank Robin J
Reviewed 26 July 2018 via mobile

The lounge has limited seating and quote busy during the day. Food options are limited compared to other airline lounge.

Thank Shafie I
Reviewed 19 June 2018

The club is great, the seat is very comfortable but the only weakness is the food. The food should have more variety and the bar should have a signage whether it is free or paid for the drink that we ordered.

Thank Msugihara
Reviewed 4 May 2018

As a biz traveler I don't like the new style, open lounges. I routinely have long layovers and need someplace to set up and get work done, not listen to some guy try to sell paper or chatting about their dogs. This lounge has desks...More

Thank michael n
Reviewed 6 April 2018

It had been some time, since we last visited the United Club in the West Pier of T3 at SFO. Once, most of our flights seemed to go out of the West Pier, but lately they have been departing mostly from the East Pier, or...More

1  Thank The_Loup_Garou
Reviewed 21 March 2018 via mobile

On the lower ground floor at sanfrancisco international airport . The lounge is slightly congested the choice of teabags is limited more to herbal and green teas not a good black tea. Choice of fruits and juice is there . No cokes arround?

Thank Shehla2017
Reviewed 10 February 2018 via mobile

Visited the larger location at SFO this trip. Not much in the way of hot breakfast other than oatmeal. Decent selection of breakfast items, and coffee options. Staff was very friendly and area was very roomy. The larger of the locations at SFO is open...More

Thank beachbumjk
Reviewed 2 February 2018

Lame food, unfriendly service, cash bar, annoying wifi and super super crowded. Plugs and USB chargers often not working. Go to AMEX Centurion Lounge instead

Thank JohnLiu212
Reviewed 26 January 2018

Comfortable, convenient, well-equipped. Had good supply of coffee, newspapers, lounge seats, tables, business facilities.

Thank dbcof58
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