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Address: 1 Red Hawk Parkway, Red Hawk Casino, Placerville, CA 95667
Phone Number:
+1 530-677-7023
Website
Description:

Kids Quest/Cyber Quest

Kids Quest is the largest supervised children's...

Kids Quest/Cyber Quest

Kids Quest is the largest supervised children's entertainment provider in the United States for children 6 weeks to 12 years old. Kids Quest offers a variety of activities: gym, Karaoke Star Stage, arcade and video games (Wii(R), iPad(R), Kinect(R)), indoor play piece, arts and crafts, Quest Cafe, Tiny Tot room, group games, and more! (Activities vary by center.) Our centers are open seven days a week, including nights and holidays. Our staff is certified in CPR and first aid. Kids Quest is a shoe-free environment and socks are required (available for purchase).

Cyber Quest

This property also has a Cyber Quest supervised family-friendly entertainment arcade featuring non-violent games appropriate for all ages. Children under the age of 12 are required to be with an adult, and those over 12 can enjoy the arcade on their own. Cyber Quest employees are unique to the industry as they are trained not only to serve guests, but interact with them in order to provide a high level of customer service and game playing enjoyment. Guests purchase cards preloaded with credits and swipe them at the game of their choice to begin play, thus avoiding the use of tokens and carrying cash. Cyber Quest is a terrific destination for families, offering convenient hours. Clean, colorful and engaging, Cyber Quest boasts an incredibly wide variety of redemption prizes that will inspire everyone to keep playing! Snacks and meals are available for purchase at the cafe they share with Kids Quest. Cyber Quest provides entertainment 365 days a year.

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TripAdvisor Reviewer Highlights

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    Excellent
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    Average
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    Terrible
July 5, 2015 employee complaint

I want to make a complaint about one of your employees, Andrew, who was working the Kids Quest Prize Center. He was very rude and gave me a lot of attitude. It seemed as if he did... read more

Reviewed 6 July 2015
Chibaeby
via mobile

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7 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Placerville, California
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 15 March 2016

I brought my almost two year old here the other day so my fiancé and I could go to dinner. When we checked in they took our info (including phone numbers). They seemed very knowledgeable and thorough. We filled out a form asking us things that our Daughter likes, what helps to calm her, etc. I am always nervous about... More 

Helpful?
3 Thank rosemontnoel
Folsom, California
1 review
Reviewed 13 December 2015

Amazing safe child care! My son asks to go back daily. I can relax and actually enjoy myself knowing my little man is in good hands.

Helpful?
Thank Kaylene K
Half Moon Bay, California
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 August 2015

I can't tell you how great it is to drop off the kids at Kid Quest. It's clean, safe, and cheaper than most babysitters. I'm not a big gambler, but it's nice to have an hour or two at the machines knowing the kids are having a better time than me. They have lots of things to do and lots... More 

Helpful?
1 Thank HappyInTheFog
Eugene, Oregon
1 review
Reviewed 2 August 2015 via mobile

My family and I were visiting from out of town and a friend told us about this place. We wanted to get the kids out of the house, and needed a fun place for us all to go. We visited RedHawk and took our children to Cyberquest. We saw that they offered hourly care, but didn't see the need to... More 

Helpful?
Thank jpolk12
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 July 2015 via mobile

I want to make a complaint about one of your employees, Andrew, who was working the Kids Quest Prize Center. He was very rude and gave me a lot of attitude. It seemed as if he did not want to help us, better yet even be working there. This being a children's environment, you'd expect workers to be more friendly... More 

Helpful?
1 Thank Chibaeby
Kids Quest M, Public Relations Manager at Kids Quest, responded to this review

Thank you for sharing your experience with us. We take all feedback seriously and we will work to ensure our team is providing the best service. Our priority is create an environment of fun and excitement for every child and guest. Please feel free to reach out to our corporate office in Minnesota if you have anything additional you would... More 

Sacramento, California
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 February 2014

This was our first time to bring our two children to this location [and would be the last]. Our family went to Red Hawk for lunch and thought the children would enjoy better having their meal at Kids Quest than to be with all adults at the buffet and go through the casino floor to get there. Dropped them off... More 

Helpful?
2 Thank Glen R
El Dorado Hills, California
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 11 February 2012

Good place for kids to play. Seems safe and staff appears to care. It's in a casino, so not the best place to bring your kid in the first place. Lots of parents "unloading" their kids there so they can gamble.

Helpful?
1 Thank Mike E

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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