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True Elegance Limo

Napa, CA 94558-2912
+1 866-612-3242
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Review Highlights
Knowledgeable Staff

I booked a first time trip through the Napa Valley. The staff at True Elegance helped me make... read more

Reviewed 3 July 2018
genoberst
,
Fairfield, California
Good company

I highly recommend this company the drivers are very professional one of the driver waited for us... read more

Reviewed 24 June 2018
Passenger_5150
,
San Francisco, California
via mobile
Read all 24 reviews
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Overview
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True Elegance Limousines of Napa offers Wine Tours, Corporate Transportation, Event Shuttles and Winery Tour planning and guidance. Our Wine Tours of the Napa Valley have knowledgeable local people that guide with service and compassion. True Elegance Limousines is a full service Limousine Company that offers day tours and for hire private tours of the Napa Valley, Sonoma Valley & San Francisco!
  • Excellent76%
  • Very good0%
  • Average0%
  • Poor4%
  • Terrible20%
3 Jul 2018
“Knowledgeable Staff”
23 Jun 2018
“Good company”
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: More than 3 hours
LOCATION
Napa, CA 94558-2912
CONTACT
Website
+1 866-612-3242
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Reviews (24)
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1 - 10 of 24 reviews

Reviewed 3 July 2018

I booked a first time trip through the Napa Valley. The staff at True Elegance helped me make reservations at wineries and find spots for lunch and dinner for my friends and I.

Thank genoberst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

I highly recommend this company the drivers are very professional one of the driver waited for us for 30 minutes we took longer than expected when we got the driver got out and helped the woman’s to get in the bus very professional

Thank Passenger_5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

This is the worst limo service ever!!! They gave us the wrong vehicle every day - even though we called each day to confirm. The last straw was sending a 4 person vehicle to transport 6 women with luggage to the airport at 3:00 am!...More

1  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 February 2018

This is a review for the white 25 Pass Party Bus Limo (Wrap Around) and our driver, Michael. We booked the bus for 7 hours, with pickup and drop off both in Napa. Michael was awesome! The night before, he texted me just to give...More

Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby P, General Manager at True Elegance Limo, responded to this reviewResponded 23 February 2018

Thank You for your kind words! I will share with Micheal and I'm sure he will be ecstatic about his review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018 via mobile

Horrid. We spent $6,000 for three days of shuttles for our wedding weekend. Starting from the first day they were horrible. Drivers were consistently late, drivers didn’t know the area, poor communication, shuttles too large for certain roads (that every other professional company scouts out...More

Thank SRBurns33134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

True Elegance is reasonably priced.Drivers are courteous and punctual! Their cars are clean and well maintained.

Review collected in partnership with this attraction
Thank toddr955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

Nicholas took care to point out landmarks, and where we were going. He was knoledgable, careful, polite and a pleasure to deal with. The price was very fair, the vehicle a Chrysler 300 sedan imaculate and the pick up smooth. We will on our next...More

Thank KARL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

Nicholas was on top of his game getting us from San Fran to Napa and back. We left at 8 am and hit a few wineries, hung around St Helena, dinner in Yountville and back in time for folks to get to the airport. Service...More

Thank Izzy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2017

The driver never showed up and instructed me to call uber. The company then refused to refund my money and I had to get my credit card company to cancel the charge and challenge them. Beware to all as this truly seems like a fraudulent...More

Thank Parag C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby M, Manager at True Elegance Limo, responded to this reviewResponded 5 December 2017

I apologize regarding your situation. Please call us at 707-648-2222 to discuss any remedy. Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2016 via mobile

Great service, amazing staff! We could've not asked for a better way of transportation. Our driver, Brandee, she waited for us while we visited the wineries, had no problem in meeting any request we had. Very friendly.

1  Thank Natallie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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