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Review Highlights
from lax to union station

efficient hourly service, especially if you arrive outside of rush hour the bus was mostly empty... read more

Reviewed 3 days ago
East Granby, Connecticut
via mobile
Simple easy cheap to use

We arrived on a Friday morning at 6am and walked straight outside Tom Bradley to the pick up. Used... read more

Reviewed 4 days ago
Gosford, Australia
via mobile
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Traveller Overview
  • Excellent41%
  • Very good21%
  • Average13%
  • Poor8%
  • Terrible17%
Travellers talk about
“van nuys”(28 reviews)
“union station”(55 reviews)
“ticket booth”(5 reviews)
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Los Angeles, CA
+1 866-435-9529
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Reviews (194)
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All reviews van nuys union station ticket booth hollywood location comfortable bus buy a ticket long beach tap card stuck in traffic great ride downtown la stops shuttle kiosk metrolink koreatown
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1 - 10 of 145 reviews
Reviewed 3 days ago via mobile

efficient hourly service, especially if you arrive outside of rush hour the bus was mostly empty. ample space for luggage. pay upon arrival no traffic (25 minutes door to door). credit card payment only upon arrival at union station very easy to roll your luggage...More

Thank lakwatsera2014
Reviewed 4 days ago via mobile

We arrived on a Friday morning at 6am and walked straight outside Tom Bradley to the pick up. Used Wi-Fi to but tix and waited about 20mins for the bus to Hollywood. Great drop off point at Hollywood and vine and point to point service....More

Thank Drewsnaps
Reviewed 2 weeks ago via mobile

If you wanna be stressed out and angry and late and miserable use this service!!! I waited an hour and a half for a bus and it was full and couldn’t take anyone else! No organization and no customer service!!

Thank BoS90
Reviewed 2 weeks ago

I travelled twice from Van Nuys to LAX and while parking was convenient, I waited and waited for buses. Buses come in and dropped passengers, but people were not allowed in. It was a real nightmare. No one communicated the bus status. Some passengers turned...More

1  Thank Laurent B
Reviewed 2 weeks ago

waited over an hour in terminal 5 and keep passing full and never stop,i don't recommend over the holiday unless you like to stand over hours with no help

Thank Safari33714
Reviewed 4 weeks ago via mobile

Waited for over an hour for Flyaway Hollywood at LAX (Alaska airlines terminal) and it never showed. Last bus was supposed to be at 10:15 and we were there just after 9. Left for an uber at 10:22. Still trying to get a refund for...More

3  Thank Roam58406184095
Reviewed 29 October 2018

I was slightly apprehensive to test Flyaway for the very fist time due to all the negative reviews. Firstly I called CS and the gentlemen that I spoke with was curtueous and helpful. I arrived at TB but was worried that the bus would fill...More

2  Thank christinefromKent
Reviewed 27 October 2018 via mobile

We took the FlyAway bus from the Hollywood location at 8:15AM. While the website said the TAP card just needed to have a stored value of 8$ on the card, it didn't work for us. The machine was initially out of service and after quite...More

Thank catherine_p00
Reviewed 17 October 2018 via mobile

Despite the bad reviews, i did the metrolink to union station to flyaway bus today. Im super happy with my travel experience. One grouchy man that was loading luggage, but the bus attendants were extra cheery and nice. I explained it was my first time...More

Thank Danita W
Reviewed 16 October 2018 via mobile

Getting there is fine but don't expect to come home in a timely manner.My husband has been waiting for three hours to get picked up, despite phone calls from patrons waiting for the bus or complaints of those waiting here in the terminal for them...More

Thank ialwayslovetotravel
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Questions & Answers
Ask a question
12 November 2018|
AnswerShow all 2 answers
Response from Andrew M | Reviewed this property |
Hi, The service operates consistently through the holiday season. If in doubt, check with the website.
Guadalupe M
11 October 2018|
AnswerShow all 3 answers
Response from kamalchandnair | Reviewed this property |
My experience is that the Flyaway bus stops at two or three central pickup stops at LAX. As others have written, when you exit the airport building at Alaska Airlines, the kerbside pickup is for taxi / hotel pickup. You will... More
Milagros C
19 September 2018|
Response from Kathakali_12 | Reviewed this property |
Hello Milagros, car rental are pretty cheap in the US. Just get to the rental place on the day that is all. Enjoy your trip