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Queen Mary Spa

Open Now: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
Review Highlights
Nautical Knot Removal

Booked a 60 min massage to coincide with my stay on the ship. Reservations from afar were... read more

Reviewed 14 November 2017
joonbugg702
,
Las Vegas, Nevada
Anniversary Message that should have been fantastic! But NOT! Still cost $583

A special time with my wife on our anniversary that should have been perfect, but far from it... read more

Reviewed 5 September 2018
Chris N
,
Bakersfield, United States
Read all 9 reviews
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Traveller Overview
  • Excellent45%
  • Very good0%
  • Average22%
  • Poor0%
  • Terrible33%
4 Sep 2018
“Anniversary Message that should have been fantastic! But NOT! Still cost $583”
16 Jul 2018
“Bridal consultation”
About
Get the royal treatment and experience sheer lavish relaxation and pampering at the Queen Mary Spa. Providing the best in private, personalized massage, skin care, and chiropractic services, the Queen Mary Spa is committed to your total...more
Open Now
Hours Today: 10:00 AM - 6:00 PM
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Suggested duration: 1-2 hours
Contact
1126 Queens Hwy, Long Beach, CA 90802-6331
Website
+1 562-499-1754
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The Queen Mary
51 Reviews
from US$ 24.89
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from US$ 135.00
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from US$ 23.69
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Reviews (9)
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Reviewed 5 September 2018

A special time with my wife on our anniversary that should have been perfect, but far from it! $583 for a couple’s message. The entire session it felt like the outside tour guides and other Queen Mary visitors were in our room. The carpet in...More

Date of experience: September 2018
Thank Chris N
QM1934, Manager at Queen Mary Spa, responded to this reviewResponded 6 November 2018

We appreciate your feedback and are truly sorry for not having delivered an excellent guest experience for you and your wife. We appreciate your input as it helps us understand where our services can improve. We aim to make all our guests' experiences a great...More

Reviewed 16 July 2018 via mobile

The girl was on her phone the whole time, did a horrible job, and then charged more than double what was advertised. Definitely avoid this place

Date of experience: July 2018
1  Thank Jenna K
Reviewed 14 November 2017

Booked a 60 min massage to coincide with my stay on the ship. Reservations from afar were effortless and the spa confirmed same day. Libby was amazing and took care of my problem areas while being mindful of my sensitive spots. Another reviewer mentioned the...More

Date of experience: November 2017
Thank joonbugg702
Reviewed 4 September 2017

OH wow, I had Frank and I have never had a better massage. My niece had Libby and she said the same thing. Both were amazing!

Date of experience: September 2017
Thank stacey B
Reviewed 21 May 2015

This was a wonderful experience! A full service spa tucked away in a tiny area of the ship! Pretty cute! I got "The Queen's Royal Secret" (or something like that!). It was an hour massage and then a facial. The only downside was the very...More

Date of experience: April 2015
Thank Colleen H
Reviewed 16 May 2015 via mobile

The staff was very friendly from reception to end. The massage was the best one I have ever had!! My only complaint is that it was not long enough. LOL Going to have to get the 1 and 1/2 hour next time. Only wish I...More

Thank Diana R
QM1934, Guest Relations Manager at Queen Mary Spa, responded to this reviewResponded 20 May 2015

Diana - Thank you for your wonderful review! We're glad you enjoyed your visit to the Queen Mary Spa and can't wait to host you again! -QM

Reviewed 11 November 2014

I had a Hawaiin Lomi Lomi/Reflexology combo massage for an hour and it was like being in heaven. I have never felt so relaxed. I wish I lived closer, I'd go there for all of my massages!

Date of experience: October 2014
1  Thank Blueroze1312
QM1934, Guest Relations Manager at Queen Mary Spa, responded to this reviewResponded 12 November 2014

Blueroze1312 - Thank you for the feedback and the five stars. That sounds incredibly relaxing. In fact I think I am going to go get one now! -QM Management

Reviewed 10 August 2014

We have booked this hotel through Virgin Holiday in UK after it was recommended to us. Actually I cannot understand why anyone would do? This is the filthiest, darkest; least entertaining place anyone would ever want go to. We have arrived on the 19th July...More

Date of experience: July 2014
5  Thank milenale
QM1934, Guest Relations Manager at Queen Mary Spa, responded to this reviewResponded 18 August 2014

milenale - Thank you for the feedback and I have never seen a review like this before. Obviously - as you mentioned - you were recommended this place by a friend - because it is a great place! We certainly are not the filthiest, darkest,...More

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Questions & Answers
Ask a question
WantsToTravelForever
14 January 2015|
Answer
Response from QM1934 | Property representative |
Unfortunately, we do not have a pool. The pool is haunted and has been closed for years!
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