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27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
Review Highlights
I could move in...seriously!

I happened to stumble upon Refuge while spending a month in Carmel. In 4 weeks, I have gone 4x, it... read more

Reviewed 6 days ago
Heaven on Earth

Was told about this gem from a friend and went after golf. It is similar to the Scandinavian Spas... read more

Reviewed 1 week ago
via mobile
Read all 397 reviews
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  • Excellent77%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“steam room” (70 reviews)
“hot pools” (28 reviews)
“cold plunge” (21 reviews)
Closed Now
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Hours Today: 10:00 - 22:00
27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
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Reviews (397)
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1 - 10 of 397 reviews

Reviewed 6 days ago

I happened to stumble upon Refuge while spending a month in Carmel. In 4 weeks, I have gone 4x, it is THAT amazing! More like a "Retreat", than a full fledged spa, Refuge is a place to unwind and just "be". The policy of silence...More

Thank dejs
Reviewed 1 week ago via mobile

Was told about this gem from a friend and went after golf. It is similar to the Scandinavian Spas in Canada, but maybe 100x better. Amenities were clear, everything was high end from great steam rooms, beautiful fire pits and hammocks. If you are reading...More

Thank EWils16
Reviewed 3 weeks ago

My husband and I enjoyed massages but Julie and Jennifer after running a marathon the previous day. Both massages were wonderful but wished they could have gone on for much longer then our scheduled 50 minutes. The spa grounds are quiet with lots of cool,...More

Thank bailey827
Reviewed 3 weeks ago via mobile

Sorry but my massage by Jerry and my husbands massage was really weak. My massage guy was 5-7 minutes late and I needed to use the bathroom so he showed me where. I rushed and we went back to the massage room but he still...More

Thank mav20
Reviewed 24 April 2017 via mobile

My wife & I booked a massage and spent a few hours here in April. It was a wonderful experience, the staff was pleasant, the massages were great. It was nice to be able to spend the time together in the hot pools and the...More

Thank Nikos C
Reviewed 23 April 2017

Refuge is a refuge from stress, noise, turbulence and distraction. Be in the moment with quiet warming pools, steam, sauna and massage. Arrive wound up tight as a drum and exit like a noodle.

Thank Deborahx6
Reviewed 23 April 2017 via mobile

Entrance was free with massage. Both were soooo worth it. Well needed and reason enough to come back to Carmel

Thank RafalP123
Reviewed 20 April 2017

I am very grateful for a place that accommodates our family so well. We enjoy everything, especially the massages at the end. I recommend the massage package. We love it so much, we enjoy it a couple of times a year and bring guests to...More

Thank nina b
Reviewed 17 April 2017

My family spent Saturday of Easter weekend here and we all received massages. What a beautiful experience! It really helped prepare us for a reflective Easter Vigil. We hope to come back often and make it an Easter tradition! ~Lisa Rigsbee

Thank Mama R
Reviewed 16 April 2017

Refuge is a wonderfully relaxing experience. We like to book massages in the afternoon, and come about an hour to an hour and a half ahead of time to enjoy the hot and cold pools, sauna and steam rooms. The relaxation rooms are nice between...More

Thank Collette S
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Questions & AnswersAsk a question
Duy L
What different types of massages do they offer? Also how much would it cost to book one? Do we pay in advance?
25 March 2017|
Answer Show all 2 answers
Response from TravelwiseSantaCruz | Reviewed this property |
Yes, they require a credit card in advance. You have 24 hours to cancel. If you don't do the massage and just use the facilities you either need to bring a white robe or rent theirs for an additional fee. All the details... More
If we're staying at a hotel in Carmel without a car, what is the best way to travel to the Refuge, cost and time to arrive? Thanks!
20 August 2016|
Answer Show all 4 answers
Response from SWMKerman | Reviewed this property |
it is very close to The Refuge and Uber is the way to fly.. Enjoy!!!
Olga K
I'm wondering if there is an any hotels around this area so we can spend night here. Any suggestions please. Thanks
20 August 2016|
Answer Show all 8 answers
Response from SWMKerman | Reviewed this property |
depending on the weekday or weekend and also what is going on in the city, the price can be expensive or very economical.... We enjoy staying in pacific grove. It has a great charm and has the most awesome hotels. We enjoy... More