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27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
Review Highlights
Truly relaxing

Clean facility. Polite staff. I thought I wasn't going to like the no talking policy, but I ended... read more

Reviewed yesterday
San Jose, California
Clean and Well Used- Still a bargain for all day spa activities!

You must plan your visit, almost impossible to show up mid Saturday and find a pool chair to camp... read more

Reviewed 4 days ago
Renee D
Read all 406 reviews
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Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cold pools” (39 reviews)
“fire pits” (55 reviews)
Closed Now
All hours
Hours Today: 10:00 - 22:00
27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
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Reviews (406)
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1 - 10 of 400 reviews

Reviewed yesterday

Clean facility. Polite staff. I thought I wasn't going to like the no talking policy, but I ended up loving it. No need to think - just exhale, relax and enjoy. Let your mind go quiet for the day. The price of the massage was...More

Thank SanJoseMarla
Reviewed 4 days ago

You must plan your visit, almost impossible to show up mid Saturday and find a pool chair to camp out on. The facility seems to be able accommodate lots of bathers; the spa regime of heat up and cool down is not followed by most...More

Thank Renee D
Reviewed 1 week ago

This place is such a heavenly sanctuary, I could have spent days here. 2 hours was not enough and sad my holiday was coming to an end. The staff are super helpful and friendly, everything was explained to us in great detail. The facilities are...More

Thank Emily B
Reviewed 5 weeks ago

Refuge is my new most favorite place in the world... I am very active and love to workout and play sports, etc... The whole experience at Refuge was extremely unique, clean, and I felt like 10 million dollars when I walked out the doors. I'd...More

1  Thank john c
Reviewed 22 July 2017

What is there not to LOVE? OMG!! Can I just say if you have never been... make plans!! You WILL LOVE IT!! I have been wanting to come here since 2012... had a wonderful, relaxing time at this beautiful spa for my birthday. I will...More

3  Thank 488cherissed
Reviewed 17 July 2017

This was the first visit for my husband and I. It was excellent. Pristine grounds, beautiful scenery, helpful and friendly staff. Love the pools, the adirondack chairs and fire pits. So relaxing and quiet. To be perfect it needs food! That's the only thing keeping...More

1  Thank defygravity56
Reviewed 26 June 2017

This is our second time at Refuge. Because there were no women's lockers available when we arrived, we were given free robe rental. 10 minutes later, we were welcomed into the locker rooms. On a beautiful Saturday evening, plenty of couples were having date night...More

2  Thank nkwins
Reviewed 25 June 2017

I've been here three times over the last few years (I live far away) and it's as good every time! I love to go hear to relax, and follow the method of sauna, cold water and then relaxing. Well worth going!

1  Thank Robert N
Reviewed 30 May 2017

We received a 10% discount for this spa at our hotel. We thought it would be nice to get a massage while in Carmel for the weekend. They refused to give us the discount for the massage stating that it was for the "use of...More

6  Thank Karen P
Reviewed 24 May 2017

I happened to stumble upon Refuge while spending a month in Carmel. In 4 weeks, I have gone 4x, it is THAT amazing! More like a "Retreat", than a full fledged spa, Refuge is a place to unwind and just "be". The policy of silence...More

1  Thank dejs
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Questions & Answers
Duy L
25 March 2017|
AnswerShow all 2 answers
Response from TravelwiseSantaCruz | Reviewed this property |
Yes, they require a credit card in advance. You have 24 hours to cancel. If you don't do the massage and just use the facilities you either need to bring a white robe or rent theirs for an additional fee. All the details... More
20 August 2016|
AnswerShow all 4 answers
Response from SWMKerman | Reviewed this property |
it is very close to The Refuge and Uber is the way to fly.. Enjoy!!!
Olga K
20 August 2016|
AnswerShow all 8 answers
Response from SWMKerman | Reviewed this property |
depending on the weekday or weekend and also what is going on in the city, the price can be expensive or very economical.... We enjoy staying in pacific grove. It has a great charm and has the most awesome hotels. We enjoy... More