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Janet's

Vaea Street | Level Lotemau Mall, Apia, Upolu, Samoa
+685 23371
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Review Highlights
Ula Fala Necklace CCO5 Master Degeer Graduation.

Salaams/Peace & Blessings, We the Abdullahs are truly grateful to have an amazing experience... read more

Reviewed 3 weeks ago
Zhavon A
via mobile
Quick shopping stop

Lovely goods, well displayed. Helpful staff. Lovely and cool in the shop - nice to get out of the... read more

Reviewed 5 May 2018
Sandra R
Read all 84 reviews
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Overview
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Janet’s, one of Samoa’s best known cultural retailers, has opened at the landmark Tanoa Tusitala Hotel in Samoa. Located in the hotel lobby across reception and open 7 days a week, Janet's offers guests cultural gifts for the entire family as well as convenience items making things easy during your stay at Tanoa Tusitala Hotel.
  • Excellent64%
  • Very good19%
  • Average14%
  • Poor3%
  • Terrible0%
Travellers talk about
“buy gifts” (3 reviews)
“quality gifts” (3 reviews)
“souvenir shop” (3 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Vaea Street | Level Lotemau Mall, Apia, Upolu, Samoa
CONTACT
Website
+685 23371
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Reviews (84)
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"buy gifts"
in 3 reviews
"quality gifts"
in 3 reviews
"souvenir shop"
in 3 reviews
"faafetai lava"
in 2 reviews
"arts and crafts"
in 2 reviews
"pendant"
in 2 reviews
"samoa"
in 37 reviews
"buying"
in 2 reviews
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1 - 10 of 83 reviews

Reviewed 3 weeks ago via mobile

Salaams/Peace & Blessings, We the Abdullahs are truly grateful to have an amazing experience W/Janent’s. We look forward to shop w/them in the near future God Willing.

Thank Zhavon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018

Lovely goods, well displayed. Helpful staff. Lovely and cool in the shop - nice to get out of the heat. Happy to supply a place to sit for my husband who wasn't feeling the best that day.

Thank Sandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

Visited this establishment yesterday. Staff overkill! Prices over-rated for items not necessarily genuinely Samoan.More

Thank HappyTravels1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa HappyTravels, thank you for visiting us at Janet's and for taking time to leave your review. I really do appreciate your feedback and am sad that you found your visit intimidating. As you noted we do currently have more staff at Janet's, in fact...More

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A TripAdvisor Member
11
Reviewed 11 December 2017 via mobile

I recently purchased a Manta Ray pendant online. Janet's staff shipped the ray and kept us informed of the postage details. It arrived in a very timely fashion from Samoa to Australia. The ray is beautiful. I would recommend Janets to anyone wanting to buy...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa Jenny, thank you for your review. The manta ray pendant you chose was a sublime piece hand carved from mother of pearl shell and carefully etched with Samoan motifs and symbolism. A wonderful piece from Janet's master works collection of which we have many...More

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Reviewed 26 September 2017

This is a regular destination to shop for the wifes birthday or anniversary present. Probably the best shop in Apia for the finer quality items.More

1  Thank KevTheScooterGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa Kev, it is no small thing to say that loyal visitors such as yourself is what has allowed Janet's to sustain-ably grow these last 2 and a half decades. Your vote of confidence in what we do will only motivate us to do better....More

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Reviewed 2 August 2017

You are going to pay more at Janet's, but the quality of the items on offer is unmistakable. If there is something you really want from Samoa that you want to last, Janet's is the place to find/buy it.More

1  Thank lccrisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa Lava and thank you for your review. Quality and uniqueness is our driving philosophy from product design to final presentation. We are happy that you appreciate the work that goes into many of our productions which can be labor and design intensive. We house...More

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Reviewed 16 July 2017 via mobile

Janet's a great gift shop. However, the staff needs to back off a bit. I understand it's protocol for your staff to follow a costumer but it's uncomfortable. Y'all make it seem as I'm gonna steal crap. Please inform your staff to smile also. They...More

4  Thank angiepangie06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, Manager at Janet's, responded to this reviewResponded 2 April 2018

Talofa Angie, thank you for your feedback. Firstly I am very happy that you love our products at Janet's. We do try our best to present the best of Samoan and Pacific Made and regularly add new gifts to our collections. I have noted your...More

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Reviewed 4 July 2017

We recently went to Janet's and were able to purchase all our souvenirs we needed. After being at the flea market and not finding to much, we read that Janet's specialise in Samoan goods, rather then those cheap Chinese imports. We were not let down.More

Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Thank you for your review Ozimat. We appreciate that you are an informed buyer and shop specifically for authentic gifts from the Pacific. Visitors such as yourself is what allows our cultural industry and arts and crafts to thrive to this day. Thank you for...More

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Reviewed 24 June 2017

Janet's had a very good range of souvenirs and local crafts, ranging from inexpensive to some quality high-end wares. It was a nicely air-conditioned store which is found upstairs in a downtown small shopping complex. I note in the reviews that people might find the...More

1  Thank lelonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa Lava, thank you for your time in sharing your thoughts. Customer service is a fine art and what one may find attentive another person may find off putting as you mentioned. Everyone who enters our doors is different and deserves special treatment and attention....More

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Reviewed 30 April 2017

good souvenir shop, very well maintained and attentive staff. A large selection of things available and you're bound to find something to take back home for family and friends.More

1  Thank NicoleNZ62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Sablan, General Manager at Janet's, responded to this reviewResponded 1 April 2018

Talofa Nic, thank you for your review. It is a pleasure to hear that you are happy with our in store environment and staff attention which we always work hard on to uphold. As you mentioned we stock a collection of gifts for the entire...More

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