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El Refugio Spa Garden

Closed Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
Review Highlights
Great spa services

Did the boxed steam treatment, massages, and paid for the pools. Place is extremely clean, very... read more

Reviewed 4 September 2018
Joinnamibia
via mobile
Relaxing spa in Banos

We enjoyed a really relaxing massage (45 min or a bit more) and the pools afterwards. Because we... read more

Reviewed 2 September 2018
Kahanni
Read all 326 reviews
155
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“mud bath”(3 reviews)
“herbal tea”(3 reviews)
About
We are an Ecological Spa that offers alternative therapies. We treat you as a whole person: mind, body and spirit in a space of 80 thousand meters of fruit orchards, flower gardens and ecological trails that pass between plants, flowers, natural...more
Closed Now
Hours Today: 8:00 AM - 7:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
Camino Real - Barrio San Vicente, Banos 010151, Ecuador
Website
+593 99 807 4027
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Top Selling Tours & Activities in and around Banos
from US$ 470.00
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from US$ 80.00
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from US$ 135.00
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Reviews (326)
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1 - 10 of 98 reviews
Reviewed 4 weeks ago via mobile

We visited on advice from several people. Not great. We did steam boxes, massage and exfoliation. Prices were very high for the quality of treatment. Massages were fast and hard. Not much relaxing or experienced therapist going on here. The facility is confusing and no...More

Thank Amber M
Reviewed 4 September 2018 via mobile

Did the boxed steam treatment, massages, and paid for the pools. Place is extremely clean, very impressive. Everyone was great, very professional, and all treatments were great and inexpensive! Please tip the staff, they do a wonderful job!

Thank Joinnamibia
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this reviewResponded 18 September 2018

Dear, Joinnamibia, Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

Reviewed 2 September 2018

We enjoyed a really relaxing massage (45 min or a bit more) and the pools afterwards. Because we booked a package we got some fruits and a drink while taking a bath. You can have some snacks there, too.

Thank Kahanni
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this reviewResponded 18 September 2018

Dear, Kahanni, Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

Reviewed 1 September 2018

A stroke of bad luck brought me to this place and turned my bad luck into an amazing experience. I came here after waking with extreme pain in my shoulder. I thought maybe I just needed a massage. I got their 45 minute back only...More

Thank jaycees7
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this reviewResponded 18 September 2018

Dear,Jaycees7 , Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

Reviewed 14 August 2018 via mobile

We took the thermal bath and spa. The treatment was very professional and relaxing. The place was kept very clean. I would like to go back and try the other options. Good idea after a day visiting the cascades.

1  Thank Willemgffyjb
ELREFUGIOSPA, Public Relations Manager at El Refugio Spa Garden, responded to this reviewResponded 19 August 2018

Dear, Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

Reviewed 25 July 2018 via mobile

Arrived without an appointment and was administered to immediately after picking my treatments - from which they have 12 to choose from. First was the Baños de Cajón. A treatment special to this region where you sit in a wooden box with your head sticking...More

1  Thank SCr00k
ELREFUGIOSPA, Public Relations Manager at El Refugio Spa Garden, responded to this reviewResponded 19 August 2018

Dear, Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

Reviewed 2 June 2018 via mobile

With real life birds, and an affordable price, the spa offers a good experience of relaxation and spiritualisation at the same time. Super recommend it.More

Thank Nathalie V
ELREFUGIOSPA, Director de Relaciones Públicas at El Refugio Spa Garden, responded to this reviewResponded 25 July 2018
Google Translation

Gracias por compartir sus comentarios, nos agrada saber que disfruto su vista al #ELREFUGIOSPA, nos esforzamos para que siempre el...More

Reviewed 19 May 2018 via mobile

El refugio is a nice and relaxing place, rustic and colourful. I dropped in without an appointment, and being low season that was no problem. I first had a 45 minutes massage ending with hot stones. My therapist was very attentive and adjusted the pressure...More

2  Thank christinakj_rs
ELREFUGIOSPA, Director de Relaciones Públicas at El Refugio Spa Garden, responded to this reviewResponded 25 July 2018
Google Translation

Gracias por compartir sus comentarios, nos agrada saber que disfruto su vista al #ELREFUGIOSPA, nos esforzamos para que siempre el...More

Reviewed 1 March 2018 via mobile

A nice place, beautiful setting. I got facial, was good. Very clean and the products were very nice. My friend had a massage and said it was lovely. Would recommend. A pleasant experience.More

1  Thank TeganVB
ELREFUGIOSPA, Propietario at El Refugio Spa Garden, responded to this reviewResponded 22 March 2018
Google Translation

Estimada Srta Tegan VB, GRACIAS , por sus buenos comentarios, nos esforzamos todos los dias por que nuestros clientes se...More

Reviewed 12 February 2018

El Refugio has a great reputation among the locals. It's what I would call family friendly and a bit rustic. My friend and I had a unique treatment called candling. It safely removes ear wax in about 30 minutes. My friend was amazed at the...More

1  Thank 262kayeg
ELREFUGIOSPA, Director General at El Refugio Spa Garden, responded to this reviewResponded 22 March 2018

Dear, Thank you for your rating, we are pleased to know that we enjoy your sight at #ELREFUGIOSPA, we strive to always have satisfied customers, we hope we will visit soon.

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Questions & Answers
Ask a question
David J
8 December 2016|
Answer
Response from ELREFUGIOSPA | Property representative |
Estimada usted puede reservar directamente su cita enviandonos un mensaje al 0984540483
1
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David J
8 December 2016|
Answer
Response from MeaningfulTrip | Reviewed this property |
NO, they do massage, exfoliation, intestine cleanse, detox.
1
Vote
neckbeard97
28 June 2016|
AnswerShow all 6 answers
Response from ELREFUGIOSPA | Property representative |
Estimado , mil disculpas por la demora en responder, nuestro precio de masaje es de 30 dolares dura 45 minutos se trabaja masaje manual y con piedras calientes con aceites esenciales. y nuestro tratamientos facial, es a... More
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