Citybug Shuttle Service
Citybug Shuttle Service
3.5
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 3:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles36 reviews
Excellent
19
Very good
2
Average
0
Poor
4
Terrible
11

Happiness32307007339
1 contribution
5.0 of 5 bubbles
Apr 2024 • Solo
Travelled from PMB to Nelspruit with our driver Xolani. We had a nice & smooth Journey.
Thank you for your courtesy Xolani & Cityburg.
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rudi S
2 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
Citybug, more like Shittybug...

I had booked my trip for the Easter weekend to travel down to Nelspruit from OR tambo. I made this booking about a month ago.

During this week I was informed that they are not running their busses due to Good Friday, and will refund me for that day. However, for my return leg they will be charging me a cancellation fee!

I then explained to them that this is not fair and not my fault that I now have to cancel the return leg, as I have already booked flights and now needed to get another way of transport from OR Tambo to Nelspruit. I had to take the option of renting a car. The problem is one cannot just do a one-way trip with a rental car as the car companies charge you about R1500 extra, when you just do a one-way trip.

I thus do not need to drive back with city bug as it does not make any economical sense. They expect me to either change my travel dates (which is ridiculous as I can only travel between my original dates due to leave and already booked flights) or to pay R1500 extra to the car rental company for the one-way trip in order to then sit on their silly bus back to OR Tambo from Nelspruit.

IDIOTIC conduct by them!!!
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jurg
Beachview, South Africa5 contributions
1.0 of 5 bubbles
Sept 2023 • Family
We had to turn back now and was delayed because one entitled passenger did not stick with 10 minutes
Bus driver also did not count correctly
Wasting an hours + time on the road
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hlobi d
White River, South Africa7 contributions
1.0 of 5 bubbles
Nov 2022 • Solo
Cancelling or postponing easily results in an opportunity for them to create a reason for ticket forfeiture so they keep your money. If it's their staff fault it's on you. Shameful
Written 13 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wiscorower
2 contributions
5.0 of 5 bubbles
Jul 2023 • Family
We had a fantastic experience with Citybug Bus and our driver, Barry. He was so helpful, answering our many questions about South Africa, suggesting and accommodating adjustments to our plans to be more efficient or fun, and ensuring everyone was comfortable and safe. His driving was very smooth and safe. We were so grateful for his help.
Written 31 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mv dlmaibi
1 contribution
5.0 of 5 bubbles
Apr 2023 • Solo
I am a frequent traveler and sometimes I have to leave with immediate effect. As such. Citybug team. Thank you for sunshine, thank you for rain ,thank you fo joy and thank you for pain. You never disappoint. Thank you for always making sure we get to our destinations without fault.
Written 30 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa v
1 contribution
1.0 of 5 bubbles
Dec 2022 • Family
Beware of trying to change your dates as no refunds were made possible even though the date change was tried well in advance. Paid all the money for three tickets and got no service, refund or ability to change. Appealed to top manager made no difference. A real rip off.
Written 16 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Samantha P
3 contributions
2.0 of 5 bubbles
Dec 2022 • Solo
We were all left sitting in the sun in potch with no aircon. No communication given as to why. Everyone was delayed and absolutely no reason as to why. Very dissapointing compared to my other trips with city bug
Written 27 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JIP IT IS ME
Pretoria, South Africa1 contribution
5.0 of 5 bubbles
Dec 2022 • Business
Exelant service
is on time …….
very clean ……..
very friendly ……
will recommend…… no fuss no frills….
Written 16 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hlobi d
White River, South Africa7 contributions
1.0 of 5 bubbles
Oct 2022 • Solo
By employing well trained after sale service consultants and City bug administration be improved and just in handling their administration mess without compromising the customer
Written 13 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Citybug Shuttle Service - All You Need to Know BEFORE You Go (2024) - Tripadvisor

Frequently Asked Questions about Citybug Shuttle Service

Citybug Shuttle Service is open:
  • Mon - Fri 8:00 AM - 5:00 PM
  • Sat - Sat 8:00 AM - 3:00 PM

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