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Review Highlights
Just what feeds the soul.

I love jewelry . My husband bought a tanzinite rings for my birthday and the service Was really... read more

Reviewed 2 weeks ago
789Bronwyn
,
Johannesburg, South Africa
Nice Customer Dealing

This review is for one of the Brown Store at Sandton City. The purchased earring is still in good... read more

Reviewed 8 November 2017
Sandy_JSR
,
Jamshedpur, India
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Traveller Overview
  • Excellent42%
  • Very good15%
  • Average0%
  • Poor6%
  • Terrible37%
2 weeks ago
“Just what feeds the soul.”
11 Aug 2018
“Love browns”
About
Three generations of excellent craftsmanship; since 1934 our family has been crafting the finest diamond jewellery. Our collections are the product of our signature designs such as the petals that cradle and protect the diamond in the Protea...more
Contact
Shop U76 (Upper Level), Sandton City Shopping Centre | Sandton Dr, Sandton 2146, South Africa
Website
+27 11 438 7920
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Reviews (32)
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1 - 10 of 28 reviews
Reviewed 2 weeks ago

I love jewelry . My husband bought a tanzinite rings for my birthday and the service Was really good and staff very helpful .

Thank 789Bronwyn
Reviewed 11 August 2018 via mobile

I love browns i have a braclet and it,s beautiful and the daimond never fall out😍I really love browns

Thank bernadeneehlers10
Reviewed 16 July 2018 via mobile

Exceptional service from the Cradlestone Mall team. Your customer orientated approach & willingness to go the extra mile is highly appreciated!!! Thank you very much.

Thank altheafoster
Reviewed 29 May 2018

We saw a ring we loved in September last year. We requested an alteration with a quote. The store quoted us R800 000 and promised to be in touch about the alteration. They never even called back. Imagine a client following up with the store...More

2  Thank RobynB1715
Reviewed 9 February 2018

All around great service and great quality! All the staff were helpful and the made the experience great as a tourist.

1  Thank notpn
Reviewed 30 November 2017

At Browns, you get an exceptional client experience and special attention at Eastgate Mall. The salesgirls understand your requirements in terms of carat, cut, clarity and color. Just sad they don’t give authenticity certificates for precious stones of less than 2 carats.

1  Thank Sadiya B
Reviewed 8 November 2017

This review is for one of the Brown Store at Sandton City. The purchased earring is still in good condition even almost a year. Best part of the store was their customer dealing, the saleslady (sorry don’t recall the name) was very efficient and could...More

Thank Sandy_JSR
Reviewed 20 July 2017

I have purchased 4 items over the last few years. 2 necklace, 1 set of earrings and one 1934 eternity ring. Fingers crossed - but so far, all my items are still in top condition, with no diamonds falling out. I hope it stays that...More

1  Thank xBiancax13
Reviewed 6 June 2017

My ring was purchased in 2015 so its just 2 years old and yet my diamond fell out, I took it in to the Menlyn branch and the lady by the name of Yolandi assisted. what's appalling about my experience is that they claim I...More

8  Thank bongiwemantanga
Reviewed 15 May 2017 via mobile

This is an update from my first review... after the ear rings I had bought did not seem to last a few months with a diamond falling out. I was in hope the necklace I had purchased would be an exception and hold up to...More

9  Thank Panettaconnoisseur
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Questions & Answers
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Joanna T
14 January 2017|
Answer
Response from J_Darc23 | Reviewed this property |
the price is irrelevant as the quality is so poor. You will constantly have trouble with your piece and have a constant battle to keep getting it repaired and asked to pay further money. Save yourself time and hassle and go... More
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