Dragonfly Therapeutic Retreat (Shanghai Hongmei)
Dragonfly Therapeutic Retreat (Shanghai Hongmei)
Dragonfly Therapeutic Retreat (Shanghai Hongmei)
4
This location was reported permanently closed
About
This lovely retreat in Hongqiao is tucked away in a quaint villa down a quiet leafy lane of restaurants on Hongmei Road. Perfect for an hour or two of relaxation before or after a meal. Less than 10 mins by foot from Longxi Road Station, Metro Line 10 (exit 2).
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
4.0
14 reviews
Excellent
5
Very good
5
Average
4
Poor
0
Terrible
0
Kathleen R
High Point, NC80 contributions
Jan 2018 • Solo
Call Ana or Scotty now and book your massage with expert masseuse, Cindy. She will make you feel like you are floating on air. If you need more intensive work, ask for Tom. Tom is experienced TCM specialist that makes every bone crack back into place. No need for chiropractic appointment after Tom finishes with you!
Yes, I recommend.
Yes, I recommend.
Written 23 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Kathleen for your kinds remarks about our Hongmei retreat and our team.
Since our goal is to have you feeling lighter than a Dragonfly when you leave our retreat, we are really pleased to hear what you wrote about Cindy's caring hands.
If on the other hand you wish a more intense massage to tackle aches and pains, then our TCM therapists like Tom are indeed the solution. You might not sleep through that treatment but your body will thank you afterwards.
Sincerely,
Randal
Written 27 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zoeq2018
1 contribution
Dec 2017 • Solo
It's the first dragonfly spa I have been to in a Villa. It's very difference experience and decoration style here., however, the massage there is as nice as I had in others shop. definitely recommend my friends to try massage there.
Written 16 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoe we too are in love with this retreat located in a spacious villa down a sleepy lane in Hongqiao area.
Regardless of whether you come to visit us in a villa or in a busy shopping mall, we aim to provide the same degree of friendly, professional service, and a satisfying treatment on each visit.
Sincerely,
Randal
Written 27 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JESSICA W
Xiamen, China6 contributions
Aug 2017 • Couples
We went to this brach during our business trip. We don't think the service skill as good as the price. We tried IFC mall and Xinle branch from our past trips to China. They are much better than this Hongmei. Not recommend.
Written 14 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jessica,
I am very sorry to hear that we did not meet your expectations in our Hongmei retreat. I will meet with our shop manager to review this situation and take any necessary steps to ensure it does not happen again!
My sincere apologies but I want to thank you for giving us feedback that we can use to improve our customer service.
Sincerely,
Randal
Written 31 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
luke0501
Basel, Switzerland130 contributions
Jan 2017 • Solo
I've had several massages from this branch of Dragonfly and the best compliment I can give is that they have been consistently excellent, irrespective of the masseuse or treatment. From the dry Chinese massage, to the incredible hot stone massage, they all feel wonderful and are conducted with the utmost professionalism; this is no backstreet massage parlour that may offer gentlemen certain extras! Yes it is more expensive than smaller, local establishments, but you pay for the relaxing ambience, the professionalism of the staff and the quality of the treatments. The reception staff can be a little pushy when selling the pre-loaded membership cards, but that's to be expected really. The cards themselves are actually a good deal if you go regularly; 3000 RMB or 5000 RMB initial deposit, and each time you go, if you pay with the card, it's a 20% discount. It's a total no brainer really if you have the cash up front and know you will frequently visit.
Written 31 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your praise for our Hongmei retreat, our Hot Stone Massage treatment and more importantly about our services being "consistently excellent". For us this is really the highest praise because our basic goal is to ensure that you will leave our shop on each visit feeling more relaxed than when you entered.
As you rightly note - there are no "special services" offered in our retreats - just good old fashioned healthy and relaxing massage.
We do not wish to be pushy with promoting our membership benefits, but as you noted it only makes sense if you will be a frequent visitor to our retreats because you can save money, share the membership with your family or friends, and take full advantage within any of our retreats in China. Just plain good value.
Thank you once again for your kind words!
Written 3 February 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor_raeb
Shanghai 37 contributions
Nov 2016 • Friends
I have been going to Dragonfly at the Hongmei Branch on and off for 4 years. While I have purchased the membership cards previously, I'm not sure it is worth it. While manicures and pedicures are done in a timely manner, I don't feel that the CND shellac stays on as long as it does when I get it done at other salons. I do feel that the prices are a bit expensive for the service given, however the staff always works with you to give you exactly what you ask. I did find it a bit concerning that I did not see the tools cleaned with alcohol or the nail polish brushes cleansed before and after each use... Which could potentially pose a health risk. Overall, I think there are better options (quality and money wise) available elsewhere.
Written 4 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your valuable feedback above. We always appreciate feedback particularly from our long time customers to help us identify areas for improvement.
We pride ourselves on the attention to hygiene that we observe in our Nail Spa, as this has been a key reason why customers have chosen us over the past 13 years for nail and waxing services. I have thoroughly investigated your remarks about hygiene in the Hongmei Nail Spa and I would be happy to share with you images with more detail about the steps we take to sterilize instruments, that includes daily treatment in a sterilizing machine but also sterilization with alcohol in front of our customer as we begin our service. It is possible that you may not have noticed this step -but it is a standard in every one of our retreats.
Regarding our nailcare products -whether it be OPI, CND, Presto or SpaRitual we are using only authentic products purchased from authorized distributors. For CND shellac, for the health of your nails we recommend changing after 2 weeks. However, if you do feel for any reason that your nail care products are not lasting long enough - please tell us so we can work with you to find out what may be the problem.
Thank you once again for sharing your thoughts. We want you to leave our Retreat after each visit feeling more relaxed than when you entered.
Sincerely,
Randal
Written 12 December 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gorjush
Orlando, FL145 contributions
Nov 2015 • Business
I went here a few years ago while on a business trip to China. It was not too far from where I stayed at the Le Meridien, and they had great pricing and good reviews. My therapist asked me what sort of pressure I wanted, and I said firm, but boy was I not expecting such a tiny girl to have that much strength! I liked the ambiance of the place, and found it to be very similar to one of the massage chains that we have here in the US- like Hand & Stone or Massage Envy. I was glad that I went!
Written 19 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Gorjush,
Thank you very much for giving such a high appraisal. We are so pleased that you enjoyed your stay with us here at Dragonfly Therapeutic Retreat (Shanghai Hongmei). Be sure to let your therapist know if you would like to adjust the pressure - harder or softer. He or she will be happy to accommodate. We hope you are on a business trip to Shanghai again soon and we will spare no efforts on providing better services for you.
Thank you again.
Best Regards.
Written 23 October 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ales M
Usti nad Labem, Czech Republic81 contributions
Apr 2016 • Friends
We took 1 hour oil massage. It was very nice and relaxing. The masseuse are very professional and the ambient environment evokes pleasant atmosphere.
Written 2 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian L
Perth, Australia752 contributions
Dec 2015 • Couples
I frequent Hongqiao Dragonfly regularly for massage treatments, along with my wife. It's located in a well maintained little pedestrian mall which holds several restaurants. Location allows for good access by car, with either street or off-road parking available, depending on the time of the day. The Metro line 10 Longxi Rd station is perhaps a 10 minute walk, not too far. In terms of the services, the foot massages are done in a special room, with up to around a dozen customers. The plus side is that the room lighting is always dimmed and there are seldom more than three or four other clients, at least for the few times we've been there. We generally get a Chinese full body massage; they've been pretty good for sore backs and tired muscles. We found some masseurs really good, Coco, Susan or Maria, for example. However, it will also be fairly personal decision on who works best for you. We always ask for our preferred masseur by name when making a booking. They are all friendly, professional and experienced. They also have some guys giving massages, they're a lot firmer and worth getting for your foot massage.
Area to watch out for is the front desk staff. They always try to sell sell sell the latest deal, product, extra special treatment. We just make sure we decide for ourselves what we want. What is more important, when they're working out your bill, double check to make sure you have any discounts you are supposed to be getting. And do make sure you take your membership card if you're a member, otherwise they will charge full price and you will have to return to the place within 24 hours with your card if you want the discount. Annoying for regular customers like us who finally forgot their card... Despite the front desk, we'll still return.
Area to watch out for is the front desk staff. They always try to sell sell sell the latest deal, product, extra special treatment. We just make sure we decide for ourselves what we want. What is more important, when they're working out your bill, double check to make sure you have any discounts you are supposed to be getting. And do make sure you take your membership card if you're a member, otherwise they will charge full price and you will have to return to the place within 24 hours with your card if you want the discount. Annoying for regular customers like us who finally forgot their card... Despite the front desk, we'll still return.
Written 6 December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HaveBabiesStillTrave
Shanghai, China11 contributions
Aug 2015 • Solo
Dragonfly is popular amongst expats in Shanghai but I found it to be an average 'no frills' spa. I've had my nails done twice there and the second time I did shellac, I found it to be expensive. This particular branch is in a secluded street which adds to peacefulness in busy Shanghai, but there are certainly cheaper options if you want something average! If you are looking for luxury, there are more than a few better options with the whole 'experience' of luxury.
Written 13 September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hazel155
Wincanton, UK123 contributions
I went here last Monday for an Ultimate Indulgence Massage which was an hour of Chinese Tuina massage and an hour of chinese foot massage. Both were incredible. The gentlemen who did my treatments was excellent. I was soooo relaxed when the two hours came to an end. Cost 358¥ which is an absolute bargain for two hours treatment.
Thank you!
Thank you!
Written 18 October 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Hazel,
We know we have done a good job when you write "soooo relaxed"! Actually I guess we know we have done a good job when you say it was the most amazing massage ever...
You chose one of our most popular and relaxing treatments and we do hope that we can make you equally happy on your next visit.
Best Regards,
Randal
Written 31 October 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you have a pricelist of the different services that you provide?
Written 10 September 2017
Dear Hans - we have just uploaded a menu of our most popular services to the Hongmei retreat page. I can't share the URL in Tripadvisor here.
Written 12 September 2017
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