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Pearl Spa

Queens Road | Pacific Harbour, Pacific Harbour, Viti Levu, Fiji
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Review Highlights
5 Star Masage but 2 Star Manicure

My Husband and I were gifted a 30 minute massage as long stay guests - it was one of the best... read more

Reviewed 1 week ago
194emmaj
Luxurious

We were gifted a 30 minute massage session on arrival at the Pacific Resort. A booking is required... read more

Reviewed 15 June 2018
tommotnz2015
,
Auckland Central, New Zealand
Read all 36 reviews
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Overview
  • Excellent44%
  • Very good22%
  • Average27%
  • Poor2%
  • Terrible5%
Travellers talk about
“great massage” (3 reviews)
“facial” (4 reviews)
LOCATION
Queens Road | Pacific Harbour, Pacific Harbour, Viti Levu, Fiji
CONTACT
Website
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Reviews (36)
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"minute massage"
in 3 reviews
"great massage"
in 3 reviews
"facial"
in 4 reviews
"massaged"
in 2 reviews
"resort"
in 6 reviews
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1 - 10 of 35 reviews

Reviewed 1 week ago

My Husband and I were gifted a 30 minute massage as long stay guests - it was one of the best massages I have had - superb service, we should've had another later in our trip. Individually I would have rated this 5 stars. ....More

Thank 194emmaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

We were gifted a 30 minute massage session on arrival at the Pacific Resort. A booking is required, but easy to make. On arrival, we were invited to relax in a very peaceful circular room, then taken through to be treated to a magnificent massage....More

Thank tommotnz2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 June 2018

Bula Vinaka tommotnz2015, we are delighted that the treat was thoroughly enjoyed! Our team is delighted about your wonderful feedback and hopes to welcome you back again in the near future. Vinaka.

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Reviewed 1 March 2018 via mobile

Very nice customer service .Bula Fiji yay to the Fijian hospitality.Spa needs workers and a little remapping.Bar is great , restaurant has nice menu.Our room wasn't ready on arrival but they made sure we're looked after.Pool was nice.

Thank Nathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 24 March 2018

Bula Vinaka Nathan K, we are delighted to hear that you enjoyed your stay with us and thank you for taking the time to share your feedback with us and your fellow travellers. Vinaka vaka levu!

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Reviewed 21 November 2017

Me and my girlfriend both booked a 30 minutes massage. While I had a great massage which lasted the full 30 minutes, hers was rushed and ended after 20 minutes already. While I was very pleased and would have rated it higher, based on the...More

Thank Yugnav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Vinaka Yugnav, thank you for sharing your feedback. We sincerely apologize for the inconsistencies encountered and have tabled this with our spa team. It would be our pleasure to welcome you back. Vinaka.

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Reviewed 18 October 2017 via mobile

We were staying at the pearl , decided to get a massage we had booked in advance only for our therapist not to show up for work . We did finally get our massage late but it was constantly interrupted by the therapist leaving and...More

Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Vinaka Sarah M, we sincerely apologize for the lack of service from our end. Please do not hesitate to let us know if you wish to return.Our team would be delighted to welcome you back and will ensure your experience is as relaxing as...More

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Reviewed 9 October 2017 via mobile

The nail polish was applied way too thickly- I was super careful with my nails after they were done, and they looked great the day and night they were done. The next day I woke up and all the shine from the top coat was...More

Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Angela P, Thank you for taking the time to review your spa experience. We sincerely regret to hear that the manicure especially was not satisfactory and have since implemented further training in this department. Vinaka.

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Reviewed 6 May 2017 via mobile

It was a below average facial, not sure if it was a FACIAL. The technician doing my facial was friendly but not professional. She slathered A LOT of cleanser on me for 10-15 mins straight. Then she slathered a scrubber for another 10 mins and...More

Thank Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Vinaka Victor, we sincerely regret to hear that your experience with us was sub standard. Please contact us directly if you wish to book any treatments in the future. Vinaka.

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Reviewed 13 April 2017

Was in Suva with a friend and wanted to visit a beach and swim. We drove into this resort and found it newly done up and really beautiful with lovely gardens and grounds. There is a restaurant right on the beach and then you can...More

Thank linwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Vinaka linwatson, we are delighted that your day trip to the resort was an enjoyable and relaxing one. Our entire team hopes to welcome you back again in the near future. Vinaka.

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Reviewed 20 February 2017

My husband and I booked the Feb couples spa special and despite the original (somewhat humourous) difficulty in booking we were very impressed with the package and the price. We checked in late on Wednesday afternoon and went straight to the spa to book in...More

Thank Jacqui F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Vinaka Jacqui F, thank you for reviewing your experience with us. We are delighted the the treatment itself was enjoyed and sincerely apologize for the inconveniences encountered along the way. Vinaka.

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Reviewed 8 January 2017

We had a 30 min massage as part of our package at the Pearl Resort so we upgraded to a full 60 mins - just superb!

Thank Alison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at Pearl Spa, responded to this reviewResponded 28 January 2018

Bula Alison H, thank you for you lovely feedback. It was our pleasure to treat you and are delighted that your experience with us was an enjoyable one. Vinaka vaka levu.

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