Axis Mall

Axis Mall, Kolkata (Calcutta): Address, Phone Number, Axis Mall Reviews: 3.5/5

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3.5
69 reviews
Excellent
9
Very good
25
Average
23
Poor
7
Terrible
5

Prosenjit B
2 contributions
Aug 2021 • Friends
It's a huge mall and they doesn't have multiple payment options.. only card and cash and that also separate. Nothing was mentioned in written on the counter where should we stand. When my payment turn came the cashier said this is card payment counter and I was standing beyond 15-16 Peoples. Again you have to be stand in line for cash counter......

That time we were standing at 7.50pm.

At as per govt guidelines liquor counter should be closed at 8pm.

I've requested to call the floor manager and he said that we have already announced verbally. I just wanted to understand that as Customer I'll not stick my ears to your spekar.. its not a airport or railway station..

You should have all the payment options available with you. And for your own comfortable don't make such kind of payment catagories.

A small tea wala also keep online payment option available. Would like to advise please go with the flow and give some courtesy training to your staff...

Most worst things is 3 of the cashier made a group and started speaking together against on us. If I am standing after 15 peoples how would you listen such kind of announcement and the noise was too much as the counter was about to close.
Written 4 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eldon
1 contribution
Feb 2021
There is a new TONI & GUY salon opened in the mall, one of the best salons in Axis Mall and Best salon in Newtown also. Great staff, well trained, polite and honest!
A must visit for any one in Kolkata.
Written 5 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shawn J
Kolkata (Calcutta), India13 contributions
Mar 2021
The international salon brand TONI & GUY is finally in Axis Mall, visited recently and very happy with their services. They have a great team and very friendly manager. Would definitely recommend others as they do both hair and skin services. The Best salon in Newtown, best haircuts in Newtown and Best Salon in Axis Mall.
Written 4 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dr Suhas Bala
5 contributions
Feb 2020 • Solo
I went to the spencer at axis mall at about 1 pm and being a seniors citizen waited at the counter labelled as for senior citizens. The lady was there just left in front of us without saying anything and i waited there for 10 minutes and there was no one for billing . So had to leave without purchase.
If there is no one to look at senior citizens counter then why a counter for senior citizens at all and make a farse.
Pathetic
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DrSaurabhKr
Mangalore, India7 contributions
Nov 2019
Axis mall is in the New Kolkatta area. Only attraction in the Mall is spencers showroom and Snow Park. But overall hygiene and maintenance needs to be improved.
Written 21 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raffee
Dhaka City, Bangladesh410 contributions
Oct 2019
a small cute looking mall with limited options which include a spenser's a reliance electronic store and one lifestyle shop. small and handy has a movie theater inside which includes a foodcourt.
Written 17 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

rajesh6042016
Kolkata (Calcutta), India107 contributions
Oct 2019 • Solo
Located behind hotel Novotel, Axis Mall contains Spencers in ground floor, Godrej furniture, Bioscope multiplex, Lifestyles, and other brands showrooms. Food joints in front for foodies.
Written 14 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ChSR2014
Kolkata (Calcutta), India19 contributions
Aug 2019
Overcrowded and terrible. The parking at basement is flooded with water on one side. On the other side some construction work is going on. So, full of dirt and dust. Some area is fenced. I paid Rs. 60/- for a 2.30 hrs. car park at this junk place. Security is over zealous. They check each every car by opening the car dikky but don't know how to close it. You will be shocked at the loud bang they make when they do it. The only good point is the existence of Reliance Trends at this Mall.
Wanted to have some food as we were hungry. Unfortunately there is no Food Court here. There is one outlet "Aaheli Xpress" where we had Rice/Dal/Papad and Fish Fry.. But all were tasteless and extremely costly.
Written 30 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sourav
Kolkata (Calcutta), India3 contributions
Jul 2019 • Couples
Though the mall is improving in terms of shopping experience after the opening of Lifestyle store, the PARKING FACILITY IS THE WORST in this mall.
The parking lot is full of rubbish, the floor is all broken with no markings.
The mall charges HUGE PARKING FEE for such a poor parking facility.

On 27th July 2019 morning 11AM, I visited the mall, parked the car in the parking lot, since the LifeStyle Store was closed, we planned to leave immediately to avoid parking fee. But to our surprise, we were charged Rs. 30 for just 4 mins.
According to the parking guy, if we enter the parking lot, we will be charged a minimum of Rs. 30, even if the car is parked for 1 min.
In any other malls, there is always a grace period of 5-10 mins before charging an extra amount.
Written 27 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dhiraj H
Kolkata (Calcutta), India2,271 contributions
May 2019 • Couples
When you see the Axis mall from your car, you would expect a high profile interior going by the regal exterior. However you would lower your expectations as soon as you enter the basement parking which has an unfinished look and doesn’t have a direct access to the mall. The mall caters to the masses with Trendz( Reliance) being an anchor store although there is a Pantaloons and Spencer outlet. Food & beverage options are limited. The washrooms are just average. There is an cineplex. Overall a rather disappointing mall. The only saving grace is the Lifestyle and Home Stores outgoing the same complex.
Written 25 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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