KeyTerns
About
KeyTerns is a thematic travel designer and an organizer of fixed schedule, personalized, corporate and educational travel in Nature - Offbeat, Heritage - Culture and Spiritual - Wellbeing. KeyTerns derives its name from super bird “Arctic Tern” that travels from the Arctic to Antarctica covering around 90,000 km per year. .
Chennai (Madras), Tamil Nadu, India
Tours and Tickets by KeyTerns
Travellers talk about
(3 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
40 reviews
Excellent
35
Very good
5
Average
0
Poor
0
Terrible
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Quest28010441401
1 contribution
Feb 2024 • Solo
The guide Mr. Subramaniam was excellent. He taught me about identifying birds calls. If not for him, I wouldn't have scored 5.
The tour was advertised at 6000 INR, however they charged me 10500INR.
Promised a SUV but sent me on a Taxi. They were prompt in collecting the money. After that the treatment changes.
Mr. Subramaniam was a through gentleman!
Written 5 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for sharing your feedback on TripAdvisor regarding your recent birding trip with us. We appreciate the opportunity to address your concerns and provide clarification. Firstly, we are delighted to hear that you found Mr. Subramanian to be an excellent guide and that his expertise enhanced your birding experience. We pride ourselves on providing knowledgeable and passionate guides who can offer valuable insights into the local wildlife. Regarding your comments about pricing and the vehicle provided, we would like to offer some clarification. At no point did we advertise the birding trip for 6000 INR. When you contacted us for the trip, we provided you with a custom quote, clearly outlining the costs involved. We have sent it to your WhatsApp again for your reference. It's important to note that you accepted this quote and made the payment accordingly. Furthermore, we want to clarify that neither the quote nor the booking voucher specified the use of an SUV for the trip. We explicitly mentioned providing a Compact Sedan vehicle, which is what was arranged for your transportation during the tour. We have sent the Booking Voucher once again on your WhatsApp for your reference. We also clarified the SUV point when you asked us in the post-trip call that we made. Regarding payment, while our standard policy is to collect 100% advance before confirming bookings, we accommodated your request to pay upon arrival in India. Despite this, we went ahead and booked the cab and guide services for you, demonstrating our commitment to providing a seamless experience. We sent a representative to collect the payment from you on the agreed-upon date at no extra cost to you. We pride ourselves on maintaining open communication with our customers, and we were in constant touch with you via WhatsApp throughout the planning and execution of the trip. We value integrity as one of our core principles and assure you that our treatment of customers remains consistent, as evidenced by the numerous positive reviews we have received. We apologize if there was any misunderstanding regarding the pricing and vehicle arrangements. However, we want to reiterate that we provided the services as per the agreed-upon terms and deny any inconsistency in our treatment of customers. We would be more than happy to discuss this matter further with you and provide any additional clarification you may require. Our goal is always to ensure our customers have a satisfactory experience, and we hope to have the opportunity to welcome you back for another trip in the future. Thanks and regards, Srinivasan, Chief Experience Officer KeyTerns, Making every travel experiential
Written 10 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lalitha M
1 contribution
Dec 2023 • Family
We had a perfect time with the trip. As a family, we had not visited heritage and archeological places in North India, and this trip was the perfect bonding time that I would cherish for a long long time. Key Terns made meticulous planning for the entire trip. During the initial conversations, they went into great detail about what we wanted to do and gave helpful tips for all other possibilities. They presented us with multiple plans, that allowed my family to analyze and ask for changes. The final plan was very well-balanced and detailed. Key Terns took input from us about the choices of our hotels and food restrictions during the planning phase. The plan was also executed flawlessly. All the people were very responsible and responsive. The execution was smooth.
The hotels were great and we are glad that Key Terns put us in the 4-star hotels. Our driver was calm, took us around unhurriedly, and made us feel safe. The car was spacious, and comfortable and held our luggage without problems. Key Terns' earlier warning about excess baggage was timely and appreciated and we were able to set up our bags such that we did not pay excess fees. The resort at Sariska was especially nice since it was hidden behind a village, but it was also very nice and comfortable. The food at the hotels for breakfast was very sumptuous and we made it a practice to have a hearty breakfast and skip lunch to be able to do justice to the sights. The guides who were hired for us were knowledgeable and showed us around well. Overall, we all felt that it was a great trip enjoyed by all. To everyone in Key Terns, thank you!
As a family, we had an amazing hassle-free, memorable vacation. Next time I plan to go on a vacation in India I will ask for services offered by Key Terns. To any of my friends planning a vacation to India, I would highly recommend talking to Key Terns.
Written 2 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share your wonderful experience with us on TripAdvisor! We are glad to hear that you and your family had such a perfect and memorable trip exploring the heritage and archaeological wonders of North India. It's fantastic to know that you found our meticulous planning and attention to detail helpful in crafting the perfect itinerary for your family. We always strive to tailor our plans to meet the unique preferences and needs of each of our guests, and we're delighted that you appreciated the multiple options presented to you. We're also glad to hear that you enjoyed the accommodations in the 4-star hotels we arranged for you, as well as the comfort and safety provided by our driver throughout your journey. Your satisfaction with the resort at Sariska and the sumptuous breakfasts provided at the hotels warms our hearts, as we always aim to ensure our guests have a comfortable and enjoyable stay. Furthermore, we truly appreciate your kind words about our guides and the flawless execution of the trip overall. Knowing that you felt safe, informed, and well taken care of throughout your vacation is the best reward we could ask for. Thank you once again for choosing KeyTerns for your North India trip and for recommending our services to your friends and family. We can't wait to welcome you back on your next vacation to India!
Written 7 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Uma V
3 contributions
Jan 2024 • Couples
This was a well planned tour by car to see and savour sights and food in Bengaluru and Mysuru. Srini and his team at key Terns did an amazing job of planning out our itinerary and filled each day with incredible history, culture and ending each day with recommended restaurants for dining. We cannot thank Key Terns enough for their dedicated service. Our car was super clean and driver was very pleasant with a wealth of information. We split our time between Mysuru and
Bengaluru. Shopping in Bengaluru was wonderful.
Written 2 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share your experience on Tripadvisor! We're delighted to hear that you enjoyed your trip with KeyTerns. It was our pleasure to organize your itinerary, and we're happy to know that you found the historical and cultural aspects of the trip to be incredible. We appreciate your kind words about our team and are pleased to hear that our recommendations for dining and shopping added to the overall enjoyment of your trip. Your compliments about the super clean car and the driver's wealth of information are truly appreciated. Thank you once again for choosing KeyTerns, and we hope to have the opportunity to welcome you back for another memorable experience in the future. Thanks a lot for sharing so many well taken beautiful photos on TripAdvisor.
Written 2 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Explore14826168645
1 contribution
Dec 2023 • Family
A great experience with Keyterns who planned my trip to Singapore. They did a fantastic job from start to end and we as a family had a rollicking time. I would recommend Keyterns and planning my next trip soon
Written 26 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our sincere gratitude for taking the time to share your positive experience with Keyterns. Your kind words about your trip to Singapore and your appreciation for our planning efforts mean a lot to us. We are happy to hear that you and your family had a fantastic time, and it was a pleasure for us to contribute to the success of your journey. Thank you for recommending Keyterns; your endorsement is the greatest reward for our team's hard work. We look forward to planning your next trip with the same enthusiasm and attention to detail.
Written 26 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sheela S
1 contribution
Dec 2023 • Couples
KeyTerns arranged us a vacation for a 6 days trip to Rajasthan covering Jaipur, Pushkar and Udaipur. We contacted KeyTerns about 4 months in advance and gave our travel requirements with respect to budget, sight seeing interests, food / lodging and transportation. KeyTerns did a thorough research through their local contacts and recommended must see & nice to see places in each city and also provided options for hotels & transportation. Once we confirmed on our selections they made all the travel reservations and sent us the detailed itinerary. During the travel KeyTerns assigned us a representative to be available 24X7 for any kind of support and every night they sent us reminders on the next day's schedule. They took care of flight check-ins too. They made sure that we had the best travel experience. They are very professional to work with and customer service was their top priority, it was our pleasure to do business with them. I have recommended KeyTerns to a few of my friends and they all were very happy with the service. I highly recommend KeyTerns to make your pleasure trip truly a pleasure!
Written 20 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your fantastic experience with KeyTerns! We are delighted to hear that your 6-day trip to Rajasthan covering Jaipur, Pushkar, and Udaipur exceeded your expectations. Your kind words about our meticulous planning, attention to your travel requirements, and the dedication of our local representatives are truly appreciated. We're glad to know that you found our recommendations for must-see places, hotel options, and transportation choices to be in line with your preferences. Ensuring a seamless and memorable travel experience for our customers is our top priority, and we are pleased to hear that our 24X7 support, nightly reminders, and assistance with flight check-ins contributed to your overall satisfaction. Your recommendation to your friends is the highest compliment we could receive, and we are grateful for your trust in KeyTerns. We look forward to the opportunity to assist you with your future travel plans, creating more unforgettable moments for you. Thank you once again for choosing KeyTerns, and we appreciate your valuable feedback. Warm regards, A.S. Srinivasan Chief Experience Officer KeyTerns, Making Every Travel Experiential
Written 20 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kalaivani
Chennai (Madras), India7 contributions
Dec 2023 • Family
My third trip with keyterns in a row since December 2022. As usual their service is great. I booked very late, but somehow, they managed to get me a luxury resort with very good food. For me keyterns is luxury stay and tasty food. Looking forward to the next travel with keyterns.
Written 2 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share your wonderful experience with KeyTerns! We are glad to hear that your third trip with us was yet another memorable one. We appreciate your kind words about our service and are delighted that you enjoyed your stay at the luxury resort with delectable food. At KeyTerns, we strive to provide our customers with exceptional experiences, even when the booking is made last minute. Your repeat bookings and satisfaction mean the world to us, and we're already charged about planning your next travel experience. Whether it's another luxurious stay or exploring a new destination, we look forward to exceeding your expectations once again. Thank you for choosing KeyTerns, and we can't wait to welcome you on your next journey with us! Warm regards, A.S. Srinivasan Chief Experience Officer KeyTerns, Making Every Travel Experiential
Written 20 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Connector43764658408
1 contribution
Nov 2023 • Family


What went well: Vijay, our guide, is fantastic. The driver was always ready, the car was clean.
What did not go well: there was no cold water readily available in the van or any kind of way to clean hands. Umbrellas were not available. The museum tour was below average and not what I had expected. Seeing how silk is made was also not what I had expected.
Written 25 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your valuable feedback and for taking the time to share your experience with us. We are glad to know that you were happy with our Curator Vijay and Transport arrangements. With regard to water and umbrellas, we sincerely apologize for the inconvenience you experienced during your trip. Your comfort and satisfaction are our top priorities, and we regret that we missed the mark this time. Regarding the lack of cold water and hand cleaning facilities in the van, we understand how important these amenities are, especially during long trips. We will ensure to equip our vans with bottled water, Tissues and hand sanitizers moving forward. As for the unavailability of umbrellas, we acknowledge that we should have been better prepared for unexpected weather conditions. We will make sure to include umbrellas in our vans for future trips. We also sincerely apologize if our museum tour and silk weaving demonstration did not meet your expectations. The museum tour is designed to provide a unique glimpse into the region’s past, showcasing a traditional home with utensils and furniture used over many years. We understand that we did not make it clear, and will make sure to set the expectations correctly in the future. As for the silk weaving demonstration, it takes place in a city-based silk saree store to avoid long travel distances. The intention is to provide a quick overview of the weaving alone. We acknowledge that we could have communicated this better. We appreciate your valuable suggestions as they help us improve our services. We hope to serve you again in the future and provide a better experience. Thank you for choosing our service.
Written 25 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Venkat A
2 contributions
Feb 2023 • Solo
Very nice info filled trip . Subramaniam is an extremely knowledgeable ornithologist - it was such a pleasure
Written 16 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks a lot for your rating and review. We are glad that you enjoyed the birding experience with Mr. Subramanian. Thanks again.
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sandra r
London, UK8 contributions
Oct 2023 • Couples
An excellent morning bird-watching with Subramanian Sankar. We had booked this trip as we had limited time in Chennai. The guide took us to two lakes and whilst we had binoculars he had brought a scope which proved to be very useful in seeing some of the birds on the opposite side of the lake. We would not have seen as many birds without Subramanian Sankar and we would certainly not have identified all the birds we saw.
If we return to Chennai in the future we would certainly book another trip with this guide.
Written 20 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks a lot for your rating and review. This encourages us to do more and even better. Thanks again.
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeyshankar S
1 contribution
May 2023 • Family
Good accomodation,nice car drivers, tour was over all well planned.The stay was comfortable and itinerary was well planned.
Written 18 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We as a team sincerely thank you for posting your reviews. We are so glad that you enjoyed your trip. We look forward to hosting an another great trip for you and your family.
Written 19 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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KeyTerns (Chennai (Madras)) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor