My wife and I returned recently from a most amazing 16-day trip to Kashmir and Ladakh. Everything was arranged to perfection by Souvenir Travels India. They had arranged a spectacular trip for us. I had studied extensively and told him a route and where we wanted to stay overnight. Souvenir made excellent bookings for us, explained realistic reasons to make modifications to my route suggestions and he made very worthwhile recommendations for changes to our overnight lodgings. In the end, Souvenir was correct on all counts. The organizer and head of Souvenir is Manoj Kumar and we found him to be always smiling, positive and easy to work with. He accompanied us for about half the trip and then turned us over to a Ladakhi guide for the last part of the trip. When we were with this other guide Manoj phoned once or twice a day to ensure that we were OK and well looked after. This was astounding to us! Overall, we found Souvenir to be through, quick to respond to any needs, listening to our needs and interests, sensitive to budget, acting in a timely fashion and particularly well connected to guides and drivers. When we arrived in Ladakh Souvenir had arranged a driver who turned out to be the best commercial driver in Ladakh. At one point we ran out of cash because our credit cards and bank cards were not being recognized at ATMs or by local merchants. Without hesitation, Manoj transferred $150 to our local guide, who then withdrew the cash for us. Manoj did not ask when we would repay the funds. Manoj and Souvenir made our trip worry free, tailored to our interests, an a most comfortable and exciting trip for us. We are home with many very fond memories of our trip. Thank you Souvenir Travels India.