Gozo Cabs

Gozo Cabs, New Delhi: Hours, Address, Gozo Cabs Reviews: 4/5

12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Gozo is a travel technology company that is enabling customers to get a quality vehicle with a good driver at a reasonable price ANYWHERE IN INDIA. We offer taxi services in over 1000 towns & cities across India. We have a 24x7x365 customer service desk that is focused on making your outstation travel easy in India. We don't own taxis but because we enable trips for 10,000's of customers in India we have the highest rated taxi operators continuously wanting to work with us. As a best practice, book at least 2 weeks in advance so we can ensure the best arrangements are put in place for you. We no longer accept incoming calls. We can call you if you need any assistance. We work hard to ensure everything goes perfectly for your trip, but if there is anything we can do better, simply ask for a call and we will go through all lengths to make it right. Gozo Cabs is about delivering great service at a great price. The best compliment is a referral, tell your friends about Gozo!
Suggested duration
< 1 hour
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The area
Address
610 Jaksons Crown Heights Sushant Shopping Arcade, Sushant Lok Phase -1,, New Delhi 122001 India
Reviews may contain information about traveller safety at this business.
Popular mentions

4.0
1,563 reviews
Excellent
1,068
Very good
154
Average
19
Poor
24
Terrible
298

Divya
1 contribution
Jan 2022 • Couples
I booked a cab from agra to delhi on 21st jan 2022 from Gozo cabs.i have clearly asked them if i will be charged any extra payment but they said no everything is included.They said the journey will cost around 2995 including all charges out of which they have taken 713 as booking amount,still 1662 payment was due making the charges 3075,the company said due to our location the amount is increased,to which we have agreed but after reaching the destination the company is saying 21 kms extra charges and entry fees and all and the driver is so rude,i had already told the company that my elderly parents are travelling to which they said mam no problem but still they have to face all this....this is completely unethical....i wish i could give them zero stars.....
Written 21 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This is concerning and we are here to make things right for you. Could you please share your booking ID so that we can look into this and have it resolved at the earliest? Regards GozoCabs
Written 23 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Subham
1 contribution
Jan 2022 • Couples
Its been almost 2 years i have been using gozo. The service are awesome.
Had encountered few times.. where driver behaviour was not good.
One time one person left me in the middle of the road and i went for covid vaccination.
This is the ph number of the driver +91 98744 52113
But anyway My overall experience are awesome.
Written 20 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. Regards Gozocabs
Written 23 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shrikant G
1 contribution
Dec 2021 • Couples
The vehicle was new one. The driver was polite. He dropped me at the Destination Pune well within time on 22.12.2021. I enjoyed trip from Nashik tp Pune.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. Regards Gozocabs
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sandeep
1 contribution
Jan 2022
This is a fraud Gozocabs. they should change name to Goonscabs. very unprofessional customer care staff. I booked cab from delhi to panchkula , provided all the details well in advance that baby is travelling. they sent a goon driver and dined boarding of baby stating due to covid guideline only two people can travel and counting 11 month infant as third person. and moreover trying to justify this act of inhumanity.

In this whole universe i believe only goonscabs can justify this inhuman behaviour, wherein they dnt even know that infant can only travel in lap and cannot be counted as third person.

Dnt book this pathetic service
Written 17 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This is concerning and we are here to make things right for you. Could you please share your booking ID so that we can look into this and have it resolved at the earliest? Regards GozoCabs
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maneesh Rawat
1 contribution
Jan 2022
I booked a cab through GozoCabs on 10-Jan from Delhi to Almora. I was traveling with my one-month-old baby. First thing Driver was fund covid positive at Haldwani. It was raining in the hills and we were getting late so I just informed to the Gozo about it did not ask for the new cab When I reached at Almora driver asked me to pay extra (As per him he is not aware of advance payment which was done by me to the gozo on 10 Jan) When I called to the customer they had a word with the driver and they asked me to wait driver is calculating the actual price Post that I tried to call but did not get any response from customer care (No one pick up the call) I wait till 1 hour post that I made the payment to the drive because I was with my 1-month-old baby so I can not stand on road so long My estimated fare was 5891 and I paid 8145 ( He told me these are toll and taxes , when I asked him to show the slip he said it is not with me ) I am chasing them over the Email and other social media platforms but not getting any response
Fraud company Fraud drive
Written 12 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Mr. Maneesh, Our apologies for the inconvenience caused. We made a verification on the case and were in touch with you over email for getting the relevant details. A refund and resolution had been provided to your satisfaction and we hope we were able to serve you well. Our customers have given excellent feedback to us regarding our drivers and are one of the reasons why they keep coming back to us. We are sure that we will provide you with the best of our services on your next trip with us! Please notify us of your travel plans well in advance so that we may ensure a hassle-free trip for you. Thanks & Regards, GozoCabs
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Prabu S
2 contributions
Jan 2022 • Family
Travel experience with Gozo always awesome. Wherever you want to go, just book a cab in Gozo and tension free travel is guaranteed. If you feel, travel cost is high, you will get call back for offers. Very useful for travel.
Written 8 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. Regards Gozocabs
Written 9 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Iz3
2 contributions
Dec 2021 • Solo
The driver assigned to me: mr.Dinesh was excellent. He spoke the right way and was absolutely fantastic. He knew the route well and also engaged in excellent conversations. It was a pleasure to be in his company.
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. Regards Gozocabs
Written 6 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SanjayGGN
Bengaluru, India1 contribution
Dec 2021
Reference to one way trip booked on 27th Dec 2021- Bangalore to Ooty booked for 4 women passenger Ref: QT102468389.

- They calculate door to door charges and gives a fixed price.
- On end of trip the driver charged them for 112 extra kms (as per driver: the route mentioned in the booking is for local people and he took a different one)
- Rs. 800 for using the luggage carrier.

Ladies argued. But have to shell out the extra money demanded by driver on insistence.

There is no response from Gozo on email and phones I am making. There corporate number is invalid.

DO NOT BOOK. NO BACK SUPPORT. NO RESPONSE MEANS THEY ITS PREPLANNED.

SHAME. Unprofessional. They can go to any level of cheating. Dont risk yourself
Written 28 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rohit K
1 contribution
Dec 2021
Worst service, because they are doing frauds with their customers as term of Payments. I booked a cab from Delhi to Phagwara on 26th December.
Driver driving his cab on normal speed, 3 times he stooped on CNG pumps. Also he took the one long break, he asked me he gone for bathroom and he return backed after 20-25 mins. I reached home at 10 : 10PM . He charged the Rs250 as a night charges.
So here i can reach home 30-40 earlier, but i reached home 30-40 mins late due to above mention process. So instead of regret they are charging extra money to their customers.
They are not making fool to their customers directly they are cheating him indirectly. Its clearly looking like a trap, firstly delay the cab of any reason slow speed, CNG stoppage, long Bathroom breaks and then charge extra money from customers.
Written 27 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This is concerning and we are here to make things right for you. Could you please share your booking ID so that we can look into this and have it resolved at the earliest? Regards GozoCabs
Written 29 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

sourabh shah
3 contributions
Dec 2021
Very nice cab service , they are one of the most affordable cabs and also in case of emergency they are the best to response and provide a solution. Would always prefer this service because of there customer support and flexible service
Written 17 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. Regards Gozocabs
Written 17 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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