Central Cottage Industries Emporium
Central Cottage Industries Emporium
Central Cottage Industries Emporium
4
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
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The area
Address
How to get there
- Janpath • 1 min walk
- Patel Chowk • 8 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
4.0
260 reviews
Excellent
114
Very good
78
Average
40
Poor
10
Terrible
18
David M
Thornbury, UK6 contributions
Feb 2024 • Family
I purchased an expensive item of furniture from this store in February during a family visit, with the in-store shipping department claiming to be highly experienced in exporting items to the UK. CCIE let me down badly on their handling of the logistics and paperwork, resulting in a late delivery to the wrong port, incomplete export documentation supplied by CCIE, and confiscation of the item by UK Border Force leaving me £1700 out of pocket.
Dreadful post-sale customer service and poor communication throughout. Strongly recommend avoiding this store.
Dreadful post-sale customer service and poor communication throughout. Strongly recommend avoiding this store.
Written 7 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellemay 🍹🐠🐳
Sydney, Australia47,287 contributions
Nov 2019 • Couples
We dropped into Central Cottage Industries to do a little gift shopping before heading home. The emporium has numerous levels of floors selling all types of Indian products. It’s a good place to shop if you just want fixed prices & don’t want to banter. However, I found the shop lacked anything ‘special ‘ although my hubby enjoyed it for the selection of Indian made ties.
Written 20 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SXR101
London, UK64 contributions
Aug 2016 • Couples
A few years ago my mum bought a so called designer outfit from here &once home the colour ran in first wash and it was ruined despite following label instructions. We went again last week (big mistake!) & my poor husband paid £50 UK money for a so called genuine red sandalwood fan as a surprise gift for me. he was shown the display fan (genuine) then they give you a packaged one sealed. needless to say when he gave it to me back home it was a total fake!!! Had I know I would have stopped him going there after our first had experience. I am a positive person usually as you can see my other mostly 5* reviews so it took a lot for me to get upset enough to post this as a warning to others. DO NOT SHOP HERE or you are at high risk of being conned. I'm so disappointed.
Written 4 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie6779
Nottingham, UK11 contributions
Apr 2014 • Friends
This is Delhi scams at it best--first night in Delhi,looking a touch lost a "helpful local asked where we wanted to go-- to a local bar --I know one, as he gets on his mobile phone, pretending to work for the local bank--HE hastily flags down a tuktuk, informs us he has asked the driver to take us to a rooftop bar, and it will only cost 30 rupees. The driver took us to this place where he says if we go in, the bar is upstairs--yes naïve but, then surrounded by 6-7, staff members and very persuasive began their show of rolling carpets out in front of us. We did attempt to make a purchase to begin with but got suspicious when the seller tried "skimming" our credit card in a separate machine-- this device tries to copy and alter your details of the magnetic strip. The card became blocked. The sellers wanted us to ring our bank there and then, wanted different credit cards, they even offered a lift back to the hotel to retrieve cash--we left to find them harassing the hotel leaving notes-- on our return to UK, we contacted our credit card company who informed us they had blocked the card that night as their security measures had noted the attempt to access the chip on the card and change it-- trying to override the card in short and had tried to take out £1500 in various transactions. if you cant believe us then ring Santander--their security measures saved us hundreds--THIS A STORE OF THIEVES AND CONMEN AND BULLIES
Written 26 April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daydream6060
california1 contribution
My freind and I were pleasantly surprised to find a nice , peaceful, quiet, no beggars around, english speaking helpful employees and some really nice crafts, arts, and fabrics.Prices higher , but the ease of shopping makes it worth it,,
there is a restuarant in the place that serves nice food ,and you can sit and rest, as you can easily spend many hours looking through the many items there. I definetly recommend any tourists looking to buy some nice gifts to go there.
There were many people of all countries there shopping and met some nice people while we were there as well!
there is a restuarant in the place that serves nice food ,and you can sit and rest, as you can easily spend many hours looking through the many items there. I definetly recommend any tourists looking to buy some nice gifts to go there.
There were many people of all countries there shopping and met some nice people while we were there as well!
Written 16 February 2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashima S
Grand Rapids, MI125 contributions
Feb 2015 • Family
There is so much to see the the emporium and all under one roof. I highly recommend this visit if you want to purchase gifts for family and friends (or for yourself). It's very organized and you see the price on the item (it's fixed pricing). No bargaining or haggling required (if you want that, visit the stores outside).
I always enjoy my visit to the furniture floor, the wood sofas are lovely. Too expensive to ship home, but lovely to see.
When you pick your items, from anywhere on the floor, you give them to the floor "cashier" who then gives you a receipt. You don't pay there. Shop around first and collect all your receipts. Then, take them to the cashier on the first floor who will add it all up for you. After you pay, head over to pick up and pick up all your items at once.
You can really spend a full day here. Have fun!
I always enjoy my visit to the furniture floor, the wood sofas are lovely. Too expensive to ship home, but lovely to see.
When you pick your items, from anywhere on the floor, you give them to the floor "cashier" who then gives you a receipt. You don't pay there. Shop around first and collect all your receipts. Then, take them to the cashier on the first floor who will add it all up for you. After you pay, head over to pick up and pick up all your items at once.
You can really spend a full day here. Have fun!
Written 14 February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ozitravlr
Brigadoon, Australia199 contributions
Mar 2013 • Couples
This is a government-run store with a wide selection of crafts spread over several floors. The staff give the impression that their real life is elsewhere – they seem to be chatting on the phone or amongst themselves. This is a good thing because it means that no one is shadowing you while you are browsing, yet they are very pleasant if asked for assistance. Actually buying anything is a cumbersome process but it worked just fine. If you are staying at The Imperial hotel across the street and choose to walk here, be advised that there may be attempts by touts to misdirect you away from this store. It happened to us and several men seemed to be in collusion in trying to direct us away from the Central Cottage Crafts Emporium, no doubt to some other store with a similar name. I'm sure it would not have had fixed prices though! The touts will tell you it has moved due to the subway construction – it hasn’t. It is just where the website says it is. Just check with the hotel concierge before you set off. Basically you walk through the hotel’s exit gate, turn left and walk a short distance past the Tibetan market on the left until you come to the traffic lights, where you turn right and cross the road, and the store is just there with its entrance on the ground floor of a yellowish building. It looks a bit ramshackle on the outside, but it is certainly open. When we walked there, we could not go the easy way because a crane was lifting a girder across the road and pedestrians were stopped while this was going on. Therefore we had to cross the road in the other direction from the hotel, between tall hoardings which shield the store from view so you can’t get your bearings. We had to walk around the block behind the store, which gave the “helpful” gentlemen a chance to try and send us off in the wrong direction. There seemed to be three in the scam, and a tuk-tuk driver too, but they approached us separately to add credibility to their little play. You don’t need a tuk-tuk of course as it is a short walk. Having ignored them, and gone in the opposite direction to the one they were all insisting was correct we found the store just where it has always been.
Since this store is fixed price, and has a lot of items from all over India, it is certainly worth a visit if only to get an idea of what items should cost elsewhere. It also has a cafe, which we did not try.
Since this store is fixed price, and has a lot of items from all over India, it is certainly worth a visit if only to get an idea of what items should cost elsewhere. It also has a cafe, which we did not try.
Written 26 March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ian k
Brisbane, Australia27 contributions
Nov 2011 • Couples
I purchased 2 carpets from cottage industries.
When I returned to Australia I checked my bank statement and was charged twice for the carpets. I have tried phoning them to sort this out and every time I mention a problem they just hang up. No response to emails.
So be very very very careful if you deal with this company.
When I returned to Australia I checked my bank statement and was charged twice for the carpets. I have tried phoning them to sort this out and every time I mention a problem they just hang up. No response to emails.
So be very very very careful if you deal with this company.
Written 5 December 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JolietJakeBlues
Washington DC, DC160 contributions
Aug 2011 • Business
The concierge at the hotel sent me here in response to my query as to where I should go to bring back a nice pashmina and a silk princess dress for the missus and the little girl back home. Boy, did he steer me right! This place has everything you imagine when you think of all those exotic carvings, fabrics, paintings, etc. that scream "India" at you. It's a very weird setting -- the store is laid out like an Escher painting -- all kinds of weird staircases in unexpected places and departments in weird little rabbit hutch corners. And the way you shop is weird: you pick something out, give it to the sales clerk in that department, who then sends it to a central pickup location and hands you a sales slip. You collect all your sales slips and pay for them all at a cash register downstairs. I guess it's a good way of not making you have to schlepp around stuff (since there are no shopping baskets or carts), but it's weird, especially when they don't explain their little system to you. So anyway, if you're looking to shop for those souvenirs, from little tchotchkes that scream "India" to some pretty fancy fabrics, scultptures etc. this is a great place for it.
Written 9 September 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARGDARSHI
Mumbai, India1,326 contributions
Dec 2014 • Family
This well known emporium has become famous for restoring the pride in their creative spirits & livelihood of millions of Indian craftsmen`s glory under one roof.Here one can shop for wide ranging authentic products from exquisite sculptures,paintings,metal ware,wood craft,pottery,stoneware,branded Bankura silver,carpets,furniture,furnishings,linen,jewellery & accessories & other craft items.Thus it includes nearly the complete range of India`s rich cultural heritage of thousands of years marrying ethnic value with modern usage by providing marketing support for product development,reviving languishing art & also providing for their livelihood with centralised marketing of their finished products at a reasonable rate.
Thus a visit is a must for any one to select from its wide range of authentic products either to buy or to get an idea of the price & the product you could buy at another un fancied place at a cheaper price! Being a Govt institution the service is not what one desires.
Thus a visit is a must for any one to select from its wide range of authentic products either to buy or to get an idea of the price & the product you could buy at another un fancied place at a cheaper price! Being a Govt institution the service is not what one desires.
Written 5 April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi everyone,
How does this store compare with Dilli Haat? Are there similar ranges of goods ?
Thank you.
Written 24 May 2019
Cottage Industries has a much greater range of stuff. Dilli Haat is good for what they have, but Cottage Industries also has fabrics, furniture, artwork. And it’s across the street from all of the State stores, many of which have interesting things.
Written 24 May 2019
Hi All,
can some one tell me about their delivery charges and services to UK. Is it door delivery or do we have to collect from port and pay charges on top of it.
I am trying to order something online but things are not very clear and not a dedicated customer service number.
Thanks in advance
Written 16 December 2017
Don't. They overcharge overpromise and you still have to pay all taxes. delivery is not timely and will surely disappoint. travelling to India and buying it first hand would be cheaper including your airticket and tour.
Written 18 January 2018
Open 7 days a week from 10 am to 7 pm
Written 19 December 2016
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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