Hi worldwonderer1990,
I’m sorry you were disappointed with the class. I’m also shocked and sad that you came away with such negative thoughts.
To start, it is unfortunate you had trouble finding my home. In a crowded city like Delhi, it can be difficult to find a home, which is why I include my phone number on the confirmation email with a request to speak directly to your driver if he is unfamiliar with the address. As mentioned on our website, we also offer a pick-up and drop service at a small additional cost to help avoid this confusion.
I have fond memories of the class you and your mother participated in, along with another mother/daughter pair. I remember parting on a positive note with all of you - the other pair confirmed their experience was very positive in a recent review here, and you wrote such kind comments in my journal, so I’m trying to understand what went wrong that day. Making sure that my students/guests have a great experience, while learning from each other in the process, is my highest priority.
Had you voiced your dissatisfaction during the class, I would have been happy to adjust what we were doing, or even offered to schedule another class that would have better suited your expectations. If you would still like help with particular measurements or techniques from the cook book, I would love to setup a skype call to help resolve anything that is unclear.
In regard to the incident related to Sunita (the helper who was hurt with the oil) - With all due respect, I think you misunderstood the tone of the Indian language (Hindi) as rudeness. Sunita, along with my other helper, doesn't speak English and talking in Hindi is the only way we can communicate. In a situation like this one, the Hindi tone sometimes comes across with a sharpness that can easily be misunderstood as rude or harsh by an outsider. As soon as this incident occurred, I was extremely concerned and we immediately gave her medical attention. As Sunita was not seriously hurt, she wanted to continue working to make sure your experience was uninterrupted. The workers who assist me take immense pride in being part of the gourmet experience we offer and are well compensated for their efforts. Sunita in particular has worked with me for quite a long time - she is like family to me. I explained your comments to Sunita, and she was particularly offended that you compared her work environment to something resembling slavery!
Being a single woman, these classes are not only my source of livelihood but also my greatest passion. I only do one class a day so I can give my full attention to my students and guests as well as assist them with any information for their India travels, just like an old friend would. Having said that, there are certain costs associated with the class.
The classes are approximately US$ 50 per person for a group of 2-4 people. In my experience, $50 for 3-4 hours of cooking instruction, plus the four course meal, is a tremendous value. On the afternoon you came, I mentioned that I was hosting a dinner later that evening. These occasional events also help me provide for myself. I’m sorry if you felt rushed, but that evening’s event did not cut short the total duration of your visit. It did, however, provide me an opportunity to show and let you experience additional dishes outside of those included in my standard class structure.
Considering most of my students and guests get to know me through this website, it’s quite troubling to know that a review like this is posted here describing myself and the class in such a manner. I wish you had let me know your feelings at the time of our class. But as we are where we are, I’d like to make it up to you by arranging a Skype meeting to go over any questions you have related to the class and the recipes.
Warmest Regards,
Jyoti