Took a 7 days Golden Triangle package with SRM Tours and had a great experience. Mr.Vivek Singh was highly approachable, customer oriented and always available for us to help with clarifications and concerns. Our trip was during the hottest climate in Delhi and Agra, SRM provided us with a brand new Ertiga car with excellent AC.
Rajesh ji was our designated driver for the entire trip. He is highly punctual, right on time for pickup everyday, always responded to our calls and messages, skilled and a very patient driver. He was never pushy on anything and always gave valuable insights on sightseeing schedules and shopping places around Delhi and Agra. Rajesh was also customer friendly, trustworthy and he even helped us resolve conflict with Rickshaw vendors near Redfort area which is highly appreciable.
SRM travels also provided with guides in Agra, Fatehpur and Jaipur areas who are very knowledgeable, friendly and very very patient with us. Ours was 2 families visiting and 3 small kids. We are also photo freaks, but none of the guides showed any pushback or resistance.
Farhan ji for Taj visit, Monoo for FatehpurSikri and Santosh Kohli ji for Jaipur, all of them deserve a great applause for their dedication, patience and more importantly their knowledge about the places and explaining them clearly.
Special thanks to Santosh Kohli ji for providing valuable tips to us for Jaipur shopping and engaging kids during his explanation.
Overall I would definitely give a 100 outof 100 for SRM and everyone who represented SRM during our visit.
