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The bus was way too overcrowded and it was impossible to understand the guide. I had a map but the bus did not make all the stops on it so my plan went out the window. It would have been better to hire a driver from the hotel and probably cheaper too.
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Date of experience: October 2019
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Response from HOHOBUSDELHI, Guest Relations Manager at HOHO Delhi
Responded 11 Mar 2020
Dear Ms. Pauline, Thank you for choosing HOHO Delhi. We are sorry for the inconvenience you had to face. As for our added gratuity, please call our customer care so we can understand what exactly happened on the day of your travel. Please revert with your PNR, travel date at customercare(at)hohodelhi(dot)com. As a gesture of good will, we propose to offer you a complimentary ride. Thanks for the feedback, and we wish you the best. - Sincerely, HOHO Delhi
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Trip was organised very good... Mr Dhipin explained everything very well. Facilty was very bad in toilet no Water or tissue paper. Not even a single water bottle was supplied. Will be supplied by even local tour operator.
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Date of experience: February 2020
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Response from HOHOBUSDELHI, Guest Relations Manager at HOHO Delhi
Responded 14 Feb 2020
Dear Guest, Greetings! Thank you for appreciating the guide facility. Regarding the toilet facility - Its a chemical toilet inside a running bus, and therefore there is no provision of additional water. Regarding the availability of tissue inside the toilet it is generally never a problem, possibly the stock of tissue paper may have exhausted due to usage by other passengers. We maintain the stocks in the luggage compartment, we wish you would have raised the matter of your inconvenience to our guest relation executive onboard who would have surely looked into your issue. Please feel free to reach our customer care for any assistance. We look forward to your patronage with warm regards, HOHO Delhi
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your bus service are very bad, and i am nothing suggest to any person to take this bus service for delhi sight seeing, i am very irritate to take this journey.
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Date of experience: January 2020
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Response from HOHOBUSDELHI, Guest Relations Manager at HOHO Delhi
Responded 5 Feb 2020
Dear Amit Saraf, We apologize for the inconvenience you had to face. We would not want any guest to go back from Delhi with less than happy memories, and we are sincerely sorry. As for our added gratuity, please call our customer care so we can get to the bottom of it. Thanks for the feedback, and we wish you the best. - Sincerely, HOHO Delhi
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Ticket booking and office staff helped us alot, but the bus Guides in bus1 did mismanagement and the trip got ruined. The cost of ticket is high compared to the service Ho Ho provides.The first two places they mentioned in the provided time and template the didn't covered at all.
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Review collected in partnership with this attraction
Date of experience: January 2020
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Response from HOHOBUSDELHI, Guest Relations Manager at HOHO Delhi
Responded 5 Feb 2020
Dear Mr. Kushwaha, Thank you for choosing HOHO Delhi. We are sorry for the inconvenience you had to face, and we are looking into the matter as we write. As for our added gratuity, please call our customer care so we can get to the bottom of it. As a gesture of good will, we propose to offer you a complimentary ride. Thanks for the feedback, and we wish you the best. - Sincerely, HOHO Delhi
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Good tour plan and good service. Must do for tourists visiting Delhi. Start early on the tour to make most of it.
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Date of experience: February 2020
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Response from HOHOBUSDELHI, Guest Relations Manager at HOHO Delhi
Responded 5 Feb 2020
Dear Jagmohan Singh Manral, You made our day! Thank you for your 5-sparkling star review! We would look forward to your patronage Thank you again for choosing HOHO Delhi. Warm Regards, HOHO Delhi
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