Tours and Tickets by India Taj Tours
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Review of: Private Taj Mahal & Agra Car Tour from Delhi
Had a great day with Naresh Sharma. Very knowledgeable and friendly. He was more than willing to help us with anything. He knows all the great photo spots at the Taj, and we were able to get in quickly and efficiently. You won't be dissapointed! We had a fantastic day!
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Date of experience: February 2021
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Review of: Sunrise Taj Mahal & Agra Tour From Delhi
I really enjoyed this last minute tour to the Taj Mahal from Delhi. It is absolutely amazing! Our guide Naresh and driver Vijay were very friendly and took us around safely. Thanks!
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Date of experience: January 2020
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Review of: Sunrise Taj Mahal & Agra Tour From Delhi
We had a great experience in Taj Mahal. Mr naresh sharma knows alot about the place and its history. We enjoyed every moment. Mr naresh sharma is good at taking pictures. He took a lovely picture of the family.
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Date of experience: November 2020
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Review of: Private Taj Mahal & Agra Car Tour from Delhi
I visited India on a solo trip before this pandemic and enjoy a lot, Naresh was the best guide you can have when visiting Taj Mahal. Besides being kind and friendly he knows a lot about the history of the monuments. And he is so good with tips for great pictures. 100% recommended. Ask for him when booking a tour to Agra Recommend…
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Date of experience: January 2020
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Review of: Private Taj Mahal & Agra Car Tour from Delhi
Our group did this tour on Saturday March 7th. We took a private bus from our hotel in Delhi to Agra. The bus was slow and took almost twice as long as Google Maps estimated (4.5 hours whereas Google Maps said 2.25 hours). The tour of the Taj Mahal was easy - the guide took care of all transportation and entrance. The lunch was also at good restaurant and included. After lunch the guide heavily pushed shopping trips which we declined. We did make a stop at a Marble "factory" which ended up being a shopping trip in disguise. Afterward, the trip to Agra Fort was very average. Finally, the price that we were charged was 5% higher than the price agreed upon in the e-mail and then when we tried to get an invoice from the company for the amount we did pay, we received no response. In summary, I gave this tour one star for the Taj Mahal part and one star for the lunch. This tour lost stars due to pushing shopping heavily, charging higher than the agreed upon price, and the Agra Fort portion.…
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Date of experience: March 2020
2 Helpful votes
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Response from Juned_from_ITT, Public Relations Manager at India Taj Tours
Responded 3 weeks ago
Dear Guest, Thankyou for sharing your feedback regarding your experience of the trip. I wanted to reach out and apologize for the experience you had with our team. This is not typical of us and can assure you it wouldn't happen again. however allow us to clarify few points: Our company follow 'Block Chain Policy'. We are against Forced shopping , We took the necessary actions against the tour guide. I am sorry that you didn't enjoy the Agra Fort trip. Regarding The Price We Chared 5% : We have already mentioned in the email that we charge 10 percent higher if you pay by card. Regarding Invoice : When You Booked the tour its already attached with your Tour Confirmation mail. As it maybe late to reconcile, I wanted you to know that I've used your experience within our customer satisfaction process to be sure we don't make this mistake again. We understand your issues and we apologize for the inconvenince. Hope you will understand ! Thank You
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