Plaza Premium Lounge
Plaza Premium Lounge, New Delhi: Hours, Address, Plaza Premium Lounge Reviews: 4/5
Plaza Premium Lounge
Plaza Premium Lounge
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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The area
Address
How to get there
- Indira Gandhi International Airport • 6 min walk
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Plaza Premium Lounge (Domestic Departures, Terminal 2)
4
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.0
664 reviews
Excellent
301
Very good
157
Average
86
Poor
48
Terrible
72
J Barton
Manchester, UK9 contributions
Family
If you can afford to stay even for one night, do not hesitate. This is one of the best hotels in India with spectacular, dream like views of the Taj. The staff are exceptional and made all the arrangements for my family to visit the Taj Mahal; they made it so very easy for us and organised complimentary transportation by golf cart right up to the East Gate. This also gives one protection from the enthusiastic street vendors who line the road leading up to the Taj. My only gripe was their flagship restaurant Esphahan, which I thought was a let down in terms of quality and quantity of food, and left me with a sizeable bill which I thought was not justified.
Written 25 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shazil Turey
1 contribution
Friends
Best lounge with good staff especially Mr Rinku one of the best person in T2 lounge helping and kind hearted Love the all food provided by plaza premium lounge Happy with service and quality ❤️
Written 14 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mallikarjun
1 contribution
Solo
Food is excellent ,service is good,good hospitality,lounge is clean and neat and hygienic and place is good and especially Mr Rinku Singh is very good person
Written 4 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rouland F
2 contributions
Solo
The T2 plaza premium lounge was very nice food was very good and of the Service boy Mr. Rinku singh very good person thanks again...
Written 25 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
San T
1 contribution
Usually I don't write reviews except when I have an exceptional one. This time, I had a real bad taste in my mouth that, I thought of letting everyone know.
I had booked online and when I booked, there was only 1 room available for 2 persons. We are family of 4 and I thought of trying to get a room when I get there. It was not available, and that is not their fault. I asked them to give me two choices (1) Give the additional room after waiting 2 hrs when the room will become available (2) Cancel and give me refund- so that I can go to Holiday Inn Express - they had other people willing to take the room.
The reception guy was so adamant that he wont refund, and he asked me to pay him lounge fee to sit there (the fees was more than the room) - and there is no washrooms, no food except coffee, no chairs where you can stretch etc. Since I didn't have a choice, I let him take for this ride. Then I told him that my son and I will sit in this "lounge" but we will use the bathroom which my wife and daughter have reservation for. He wouldn't let me do that advised me to use public restroom outside. I asked him whether you can check with his "manager". Not sure whether he checked or not but he said, his boss didn't agree that either. So I ended up in paying approx $100 and ended up in sitting there for 5 hrs, but went to the public toilets outside, ate in restaurant outside.
My advise will be NOT to use this lounge, but try other options you can have.
I am giving the TWO stars, because the the guy sho served coffee was nice and saw sympathy in his eyes for this ill-treatment of his customer.
I am willing to give more direct feedback if someone from higher management wants to hear. I had used Plaza Premium in various airports, and always felt OK except that this one knocks me out.
I had booked online and when I booked, there was only 1 room available for 2 persons. We are family of 4 and I thought of trying to get a room when I get there. It was not available, and that is not their fault. I asked them to give me two choices (1) Give the additional room after waiting 2 hrs when the room will become available (2) Cancel and give me refund- so that I can go to Holiday Inn Express - they had other people willing to take the room.
The reception guy was so adamant that he wont refund, and he asked me to pay him lounge fee to sit there (the fees was more than the room) - and there is no washrooms, no food except coffee, no chairs where you can stretch etc. Since I didn't have a choice, I let him take for this ride. Then I told him that my son and I will sit in this "lounge" but we will use the bathroom which my wife and daughter have reservation for. He wouldn't let me do that advised me to use public restroom outside. I asked him whether you can check with his "manager". Not sure whether he checked or not but he said, his boss didn't agree that either. So I ended up in paying approx $100 and ended up in sitting there for 5 hrs, but went to the public toilets outside, ate in restaurant outside.
My advise will be NOT to use this lounge, but try other options you can have.
I am giving the TWO stars, because the the guy sho served coffee was nice and saw sympathy in his eyes for this ill-treatment of his customer.
I am willing to give more direct feedback if someone from higher management wants to hear. I had used Plaza Premium in various airports, and always felt OK except that this one knocks me out.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Satish Kumar vijjapu
Chennai, Tamil Nadu, India3 contributions
Family
Good ambience and nice food. Staff is so cooperative and especially Rinku singh is very nice person.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kunal
PUNE13 contributions
It is just an average lounge.
No ambience, not much fod options.
This property was great when I visited 2 years earlier in September 2019, but now it is worthless.
All sitting arrangements have been changed, live counters have been removed.
Very less options were provided for food.
No ambience, not much fod options.
This property was great when I visited 2 years earlier in September 2019, but now it is worthless.
All sitting arrangements have been changed, live counters have been removed.
Very less options were provided for food.
Written 30 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rahul Raj Aggarwal
Noida, India87 contributions
Business
Chaotic and unorganised. Food selection is bad and the quality/taste very poor. Not befitting of international airlines lounges expectations
Written 28 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nibedita C
New Delhi, India187 contributions
Couples
Post covid pathetic service. Lounge has become small inside. The Mumbai and Bangalore lounge are 1000 times better. Very less staff, extremely limited food . No Frooty or Appy like in other lounge! Surprised that in all lounge fresh lime is complimentary. But here they told its chargeable. Ambience not at all par with Airport! Do not know who is handling this, but in Mumbai Adani is doing awesome job. Pls improve your standards. Banks pay a lot to you.
Written 28 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sharva k
4 contributions
Post Covid the facilities and staff have degraded dramatically. They have misleading booking options and staffs are both rude and untrained
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Is it free for international arriving business class passenger
Rahul Raj Aggarwal
Noida, India87 contributions
No, unless you have Priority Pass. Besides, it’s for departure not arrivals
Arindam Sarkar
New Delhi, India276 contributions
Is the T3 Domestic-Departure Lounge open now? (after the lockdown closure)
Also, is it open 24 hours? Have a domestic flight at 4:30 am, so should be in Airport around 2:30 am
EAFox
United States13 contributions
I arrive in Terminal 3 on a domestic flight at 19:15 and my international flight leaves from Terminal 3 at 3:35AM. How far in advance can i go through security to access the lounge in the international departure area.
Ravi Venkatraman
Hyderabad, India67 contributions
Approximately 45 minutes.
sana
Canada216 contributions
I have asked this question before, and I received some replies, but they were not useful because they were for the wrong lounge.
even though, I arrive at the international arrivals, and, having an ongoing domestic flight from T3, ten hours later.
it is impossible for me to go to the domestic flight departure side, more than 3 hours before my flight, since I cannot check in my luggage, or go through security, because the airline has not opened the counters yet.
so, I cannot go to the domestic departure side lounge, as somebody suggested.
I am only asking about the international arrivals lounge at T3 and not the departure lounge at T3
it is just not clear and it is also nowhere written or better explained, if this lounge, on the (international arrivals side) is on the main floor, after clearing customs, or, is this lounge on some upper floor? reachable with an elevator ect.
there is no plan for it? is it on the right side, the left side
hopefully somebody has been to this International arrival lounge in T3, and can help in any way
Thank you
Sankalp
Kolkata (Calcutta), India22 contributions
Dear Friend,
Name - Plaza Premium Lounge Transit Hotel
Location - Arrival Hall, International Arrivals, Terminal 3, Indira Gandhi International Airport, New Delhi.
Guidance - Once you come out of the baggage claim area , customs area etc. into the arrival hall , you will see the exit gates (number 4, 5, 6). Exit gate 6 would be on your left when you are coming out. Just opposite to gate number 6 (inside the arrival hall only) is the Plaza premium lounge transit hotel. You can see an apollo pharmacy as well in front of it.
Similarly there is one infront of exit gate 1 of arrival hall. It is for those passengers who come by the domestic flight and have an international flight hours later.
Hope this helps.
SoulOnTheGo
Pune, India213 contributions
Hi! I have a credit card that gives me access to lounge as primary card holder. I will be accompanied by my 6 year old son and would like to know if entry for him will be charged? If so, what are the charges for kids?
Thanks in advance!
Ashutosh s
Kanpur, India
Sir, please provide answer if you have found one, having ditto question
sana
Canada216 contributions
I am very confused as to where this lounge is located and I read some reviews where travellers were left nowhere, because they went too far and were not allowed back to the lounge.
Arriving at international arrivals in T3, with a domestic flight also from T3 after 9 hours.
after picking up the luggage, where exactly do I go please??
Do I stay inside the great hall where the luggage is picked up and get from there to the international arrivals lounge, or,
.....do I need to go outside of the door, after handing in the customs slip to the officers, and go outside, where everybody is waiting to meet family, and where the booked taxi drivers are standing with their name tags of their customers,
I really don't want to be stranded outside with nowhere to go, because I took the wrong exit, as many have complained about.
I hope somebody knows the answer and help me.
Ravi Venkatraman
Hyderabad, India67 contributions
Hi,
If you are arrival is T3 and your domestic departure is T3, all you need to do it clear the immigration process, collect your checked in baggage, exit and go one step above to departures ( when you exit take a right without going outside of the arrival terminal, cross gate 2 ) in the extreme corner of the arrivals. Once you check in for domestic T3, clear security and head to Plaza Premium Lounge. It’s above Marks & Spencer’s. You also have an access to paid bath & freshen up in the lounge as well as a SPA.
Carry sufficient winter clothes. Delhi is quite chilled.
トランジットで約9時間時間があります。3時間以上利用したい場合はどうしたら良いのでしょうか?
Horie N
Bengaluru, India12 contributions
入退場時間を厳密に管理するシステムではなかったです。一度手続きをして、「買い物してきていい?」と買い物に出かけて、フラッと帰ってこれました。中にずっといれば、尚更問題ないはずです。私は4時間近くいました。
Is this available after I retrieve my luggage?
Happyneuron
Memphis, TN29 contributions
Yes
After you have picked up your baggage and walked out of customs
There are 2 lounges in the foyer before you get out of airport
One just to sit and have food and beverages
The other has the rooms to sleep the spa and the shower
Sunshine
Noida, India5 contributions
Me n my husband hv used the services of this lounge earlier.. I need to know if my parents will be allowed as we will be travelling together in 2 weeks. Thanks a lot.
991Kaushik
New Delhi, India57 contributions
Only the member will be allowed complimentary, all other, accompanying guest have to pay a fee.
Hi, I have an international departure from Terminal 3 at IG Airport in Delhi at 6am. I would like to reach the airport by taxi by 9pm the previous night and spend 6 hours in the Plaza Premium Lounge. Can I use the lounge in the International Arrivals area? Will I be allowed to enter the Arrivals area to do so, or will Security stop me from entering the building? Thanks!
Nanasheth
Indore, India229 contributions
Yes. You may use it as it's just outside out gate from Arrival terminal and in lobby between outside gate. Better you may use lounge available inside after security check as International passengers are allowed to check in 5/6 hours before also.
Frequently Asked Questions about Plaza Premium Lounge
- Plaza Premium Lounge is open:
- Sun - Sat 12:00 AM - 11:59 PM
- We recommend booking Plaza Premium Lounge tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 Plaza Premium Lounge tours on Tripadvisor
- Hotels near Plaza Premium Lounge:
- (0.06 km) Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
- (0.16 km) SAMS Sleeping Pods
- (0.27 km) Kelvish Hotel Delhi Airport
- (0.34 km) Hotel Planet Plaza
- (0.43 km) Hotel Smart Inn
- Restaurants near Plaza Premium Lounge:
- (0.01 km) Green Lounge
- (0.05 km) Air India Lounge
- (0.06 km) T Lounge
- (0.09 km) The Irish House
- (0.07 km) Haagen-Dazs