Plaza Premium Lounge

Plaza Premium Lounge, New Delhi: Hours, Address, Plaza Premium Lounge Reviews: 4/5

Plaza Premium Lounge
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
664 reviews
Excellent
301
Very good
157
Average
86
Poor
48
Terrible
72

J Barton
Manchester, UK9 contributions
Family
If you can afford to stay even for one night, do not hesitate. This is one of the best hotels in India with spectacular, dream like views of the Taj. The staff are exceptional and made all the arrangements for my family to visit the Taj Mahal; they made it so very easy for us and organised complimentary transportation by golf cart right up to the East Gate. This also gives one protection from the enthusiastic street vendors who line the road leading up to the Taj. My only gripe was their flagship restaurant Esphahan, which I thought was a let down in terms of quality and quantity of food, and left me with a sizeable bill which I thought was not justified.
Written 25 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shazil Turey
1 contribution
Friends
Best lounge with good staff especially Mr Rinku one of the best person in T2 lounge helping and kind hearted Love the all food provided by plaza premium lounge Happy with service and quality ❤️
Written 14 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mallikarjun
1 contribution
Solo
Food is excellent ,service is good,good hospitality,lounge is clean and neat and hygienic and place is good and especially Mr Rinku Singh is very good person
Written 4 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rouland F
2 contributions
Solo
The T2 plaza premium lounge was very nice food was very good and of the Service boy Mr. Rinku singh very good person thanks again...
Written 25 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

San T
1 contribution
Usually I don't write reviews except when I have an exceptional one. This time, I had a real bad taste in my mouth that, I thought of letting everyone know.

I had booked online and when I booked, there was only 1 room available for 2 persons. We are family of 4 and I thought of trying to get a room when I get there. It was not available, and that is not their fault. I asked them to give me two choices (1) Give the additional room after waiting 2 hrs when the room will become available (2) Cancel and give me refund- so that I can go to Holiday Inn Express - they had other people willing to take the room.

The reception guy was so adamant that he wont refund, and he asked me to pay him lounge fee to sit there (the fees was more than the room) - and there is no washrooms, no food except coffee, no chairs where you can stretch etc. Since I didn't have a choice, I let him take for this ride. Then I told him that my son and I will sit in this "lounge" but we will use the bathroom which my wife and daughter have reservation for. He wouldn't let me do that advised me to use public restroom outside. I asked him whether you can check with his "manager". Not sure whether he checked or not but he said, his boss didn't agree that either. So I ended up in paying approx $100 and ended up in sitting there for 5 hrs, but went to the public toilets outside, ate in restaurant outside.

My advise will be NOT to use this lounge, but try other options you can have.

I am giving the TWO stars, because the the guy sho served coffee was nice and saw sympathy in his eyes for this ill-treatment of his customer.

I am willing to give more direct feedback if someone from higher management wants to hear. I had used Plaza Premium in various airports, and always felt OK except that this one knocks me out.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Satish Kumar vijjapu
Chennai, Tamil Nadu, India3 contributions
Family
Good ambience and nice food. Staff is so cooperative and especially Rinku singh is very nice person.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kunal
PUNE13 contributions
It is just an average lounge.
No ambience, not much fod options.
This property was great when I visited 2 years earlier in September 2019, but now it is worthless.
All sitting arrangements have been changed, live counters have been removed.
Very less options were provided for food.
Written 30 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rahul Raj Aggarwal
Noida, India87 contributions
Business
Chaotic and unorganised. Food selection is bad and the quality/taste very poor. Not befitting of international airlines lounges expectations
Written 28 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nibedita C
New Delhi, India187 contributions
Couples
Post covid pathetic service. Lounge has become small inside. The Mumbai and Bangalore lounge are 1000 times better. Very less staff, extremely limited food . No Frooty or Appy like in other lounge! Surprised that in all lounge fresh lime is complimentary. But here they told its chargeable. Ambience not at all par with Airport! Do not know who is handling this, but in Mumbai Adani is doing awesome job. Pls improve your standards. Banks pay a lot to you.
Written 28 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sharva k
4 contributions
Post Covid the facilities and staff have degraded dramatically. They have misleading booking options and staffs are both rude and untrained
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Plaza Premium Lounge

Plaza Premium Lounge is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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