We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oak-Ray Isiwara Ayurvedic Village

Upaliwatta,Dimbulgamuwa,Madawala Upatha, Kandy 20000, Sri Lanka
+94 66 2 249222
Website
Save
Review Highlights
Scam with very rude salespeople

Our driver stopped by this place on Wednesday, 28th June 2017. Our 'guide' gave us a short tour of... read more

Reviewed 28 June 2017
Nadia T
via mobile
Scam with fake products

We visited here as our driver suggested it. The tour was quite fun and Informative. However, as... read more

Reviewed 8 June 2017
A TripAdvisor Member
via mobile
Read all 146 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent4%
  • Very good4%
  • Average12%
  • Poor18%
  • Terrible62%
27 Jun 2017
“Scam with very rude salespeople”
8 Jun 2017
“Scam with fake products”
Suggested Duration: 1-2 hours
LOCATION
Upaliwatta,Dimbulgamuwa,Madawala Upatha, Kandy 20000, Sri Lanka
CONTACT
Website
+94 66 2 249222
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (146)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 94 reviews

Reviewed 28 June 2017 via mobile

Our driver stopped by this place on Wednesday, 28th June 2017. Our 'guide' gave us a short tour of a few key products, before sitting us down in some sheltered area with many other tourists. Here, we were given a pamphlet with all the available...More

1  Thank Nadia T
Manager_OakRayHotels, Guest Relations Officer at Oak-Ray Isiwara Ayurvedic Village, responded to this reviewResponded 2 weeks ago

Dear guest, Thank you for taking time to review in your visit at ISIWARA AYURVEDIC VILLLAGE. We respect your freedom to express ideas on us but we cannot accept our activities you calling as a scam. ISIWARA is a registered genuine business. we believe our...More

A TripAdvisor Member
13
Reviewed 8 June 2017 via mobile

We visited here as our driver suggested it. The tour was quite fun and Informative. However, as soon at it was over the hardest sale imaginable started. I was too stupid to say 'no' so bought the hair removal cream: I had tried it on...More

3  Thank A TripAdvisor Member
Manager_OakRayHotels, Guest Relation Officer at Oak-Ray Isiwara Ayurvedic Village, responded to this reviewResponded 5 days ago

Dear Guest Thank you taking time to review in your visit at ISIWARA AYURVEDIC VILLAGE. ISIWARA is not engaging in unethical activities. We always hear to guest voice. We educating about our products you can decide buy or not it is your decision. We ready...More

Reviewed 31 May 2017

We arrived at the Isiwara Village via our driver Sarath. The man giving the tour of the garden and facilities started out as very nice and cordial...although looking at his complexion and rough hands he could have definitely benefited from some of their products...which was...More

1  Thank T-NutsP-Nuts
Manager_OakRayHotels, Guest Relations Officer at Oak-Ray Isiwara Ayurvedic Village, responded to this reviewResponded 4 days ago

Dear Guest, Thank you for taking to review in your visit at ISIWARA AYURVEDIC VILLAGE. Our products are genuine and we say we are not doing any harmful things to our guest. Guest satisfaction on service may be difference time to time due to number...More

A TripAdvisor Member
1
Reviewed 14 May 2017 via mobile

The tour of the garden was fine and informative, but they do a very unpleasant hard sell at the end which leaves a really bad taste in the mouth. It is interesting to see how the various plants grow, but they really try to take...More

Thank A TripAdvisor Member
Reviewed 24 April 2017 via mobile

No doubt garden is nice. There were many guys in black trousers and white shirts. We thought they are free assistants appointed by the property. It was not true, the so called assistant was waiting for us while we were having lunch. Since we were...More

Thank Rajesh K
Reviewed 19 April 2017

The tour of the garden is informative and interesting and the beautiful scents are lovely BUT like others before us we were given a massage and then had to sit through a very long explanation of 45 product !!! . From there we were taken...More

2  Thank Lisa P
Reviewed 16 April 2017 via mobile

Horrible experience: our guide hurried through the spice garden not explaining anything about the plants. Very uninformative. He simply introduced their products to us, gave us a list where we should tick the products we want to buy later. Later in the shop we wanted...More

1  Thank Melbel1302
Reviewed 13 April 2017 via mobile

Our driver's company gets a kickback for every guest they bring, and we knew it going into the place. The driver needed the compensated lunch, though, so we walked in on muddy paths 30 meters, turned around, and stood by the car. Even if you...More

Thank jlynnhardy
Reviewed 9 April 2017

I thought it was nice during the tour, as our guide was not pushy. I enjoyed seeing all of the plants and my kids especially liked seeing how the cinnamon sticks are created from the cinnamon tree. I am an Arborist, and I do know...More

1  Thank Chandalier3213
Reviewed 5 April 2017 via mobile

This is seriously the smartest scam I have encountered in 7 years in Asia. They explain the herbal garden in a lovely way, give you a drink and short massage for free and then show you the shop with their products. the problem is that...More

2  Thank Eveeeee55555
Nearby
Nearby Restaurants
The Spicy Kitchen
7 reviews
12.47 km away
Kanchana Restaurant
68 reviews
31.03 km away
Sakura
349 reviews
33.49 km away
Athula Restaurant
161 reviews
27.18 km away
Nearby Attractions
Euphoria Spice and Herbal
146 reviews
.70 km away
Nalanda Gedige
72 reviews
7.58 km away
Ranweli Spice Garden
198 reviews
2.11 km away
Paramount Spice Garden
19 reviews
2.51 km away
Ask a question
Questions & Answers
mima t
29 June 2016|
AnswerShow all 2 answers
Response from Toto5323 | Reviewed this property |
I did! I had bought some oil as my sister in law is having joint pain. The bottle was sealed and the ingredients was outside the bottle. Also they gave me a certificate and a number to contact in case i was stuck in the... More
0
Votes