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Austin Visitor Center

Certificate of Excellence
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Address: 602 E 4th St, Austin, TX 78701-3701
Phone Number:
+1 800-462-8784
Website
Today
09:00 - 18:00
Closed now
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Hours:
Sun 10:00 - 17:00
Mon - Sat 09:00 - 18:00
Description:

Let our friendly volunteers guide your stay in Austin. Stop by our new...

Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's official gift shop.

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Book In Advance
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US$ 19.95*
and up
Austin Hop-On Hop-Off Tour
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US$ 25.00*
and up
Hotel Hop Around in Austin
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US$ 25.00*
and up
Texas Capitol Quest - GPS Scavenger Hunt

TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 58
    Excellent
  • 35
    Very good
  • 13
    Average
  • 5
    Poor
  • 0
    Terrible
Helpful staff!

Fun souviners are there to purchase, and helpful staff managed to get us on our preferred Duck (amphibious bus) trip around the city, which was great!

Reviewed 2 weeks ago
cwh25
,
Fallbrook, California
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126 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Fallbrook, California
Level Contributor
118 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

Fun souviners are there to purchase, and helpful staff managed to get us on our preferred Duck (amphibious bus) trip around the city, which was great!

Helpful?
Thank cwh25
Cambridge, Massachusetts
Level Contributor
99 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago

Very nice welcome center, clean and comfy. People there are very very helpful guiding tourist. Gift shop has lot of interesting items. We managed to relax for some time, charge our phones, get the information, and could buy some souvenirs. The parking is on back side, they need to put some sign for it, i had to take couple round... More 

Helpful?
Thank gauravss
Level Contributor
33 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Staff was friendly, knowledgeable and helpful. We stopped to get some Austin gifts. 30 minute parking in the garage was $4.00 and gift shop was very reasonable. You can also book many tours from this location. Great place to begin your time in Austin.

Helpful?
Thank Susan K
Calgary, Alberta
Level Contributor
189 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 2 weeks ago

We had booked a tour on line and were to meet our tour operator at the Visitor Centre. The place was easy to find, clean and had lots of places to sit and wait. My wife went to the gift shop while my friend and I went to talk to the visitor centre attendant. We got a couple of maps... More 

Helpful?
Thank John Z
Toronto, Canada
Level Contributor
312 reviews
129 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
Reviewed 4 weeks ago

There is a travel bureau here that has a lot of information on Austin and other places in Texas. There are exhibits on different floors that cover all aspects of Texas. Children's school groups are offered tours here too. Good recommendations on where to eat and what to see in Austin.

Helpful?
Thank Gloria B
Longview
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017 via mobile

Was a great place to start our tour of the city, was very clean and trendy. Wish I could have picked up more information about not only the downtown and surrounding area, but the current events as well. Could have just been the crowd that made it feel like we couldn't find more information, but I just expected to see... More 

Helpful?
1 Thank TamTD99
Northborough, Massachusetts
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 14 March 2017

Lots of tour options, cut gift shop. This is a great place to sign up for one of a variety of tours. The waiting area is comfortable. There is plenty of nearby parking, but you have to pay.

Helpful?
Thank SuzanneJ308
Houston, Texas
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 March 2017

We booked a duck tour and met at the Austin Visitor's Center. The Center was a comfortable place in which to wait with plenty of seating, large screen informative slides of local attractions and a well stocked gift shop. Additionally, the restrooms were clean.

Helpful?
1 Thank betsyelg
Addison, Texas
Level Contributor
99 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 6 March 2017

The visitor center has a lot of information for the area, and the people are helpful, but it is small and there was not much else to do after walking through the gift shop as we were waiting for a tour to start.

Helpful?
Thank Glennalan4458
Rapid City, South Dakota
Level Contributor
83 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 5 March 2017

We took the 90 minute tour of the city and nearby hill country. It was a very good introduction to the area and gave us an idea of places we would go back to. Our tour guide was great.

Helpful?
Thank D P

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Austin Visitor Center and other visitors
1 question
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Woodwaod ok, United States

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Questions? Get answers from Austin Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?