Austin Visitor Center
Austin Visitor Center
4.5
Speciality & Gift ShopsVisitor Centres
10:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's official gift shop.
Duration: < 1 hour
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The area
Address
Neighbourhood: Downtown
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See what travellers are saying
  • Amanda W
    Linn, Missouri1,719 contributions
    4.0 of 5 bubbles
    Nice visitor center
    Nice visitor center with lots of info and plenty of souvies to shop. Staff was friendly and helpful. Would like to mention though that you do have to pay to park in a neighboring garage to visit the visitor center.
    Visited June 2023
    Travelled with family
    Written 12 June 2023
  • Extraordinary562480
    Chelmsford, United Kingdom57 contributions
    5.0 of 5 bubbles
    First stop
    Make this your first stop when visiting Austin. The staff are really friendly and knowledgable.We appreciated the air conditioning before and after going on a duck tour from here. There are restrooms, which are a saviour with a young family! The souvenir shop is well stocked and we enjoyed browsing.
    Visited August 2023
    Travelled with family
    Written 19 August 2023
  • Peter P
    Solihull, United Kingdom42 contributions
    5.0 of 5 bubbles
    nice lady
    Was in Austin for a few hours. and had a good look round. The visitor centre has all the information you need as well as toilets. I have to give a shout out to one of the ladies behind the desk, I had booked an uber to take me back to my hotel, they normally pick you up at the location. For some unknown reason the pick up was some where esle and as I hadnt been to Austin didnt know the place he was picking me up, I missed it. So went back to the vistor cente and explained my situation to the ladies to see if I could get back to my hotel. The lady told me they didnt do that but she offered to take me to the hilton hotel(only a short walk) where they could get me a cab an when we got she explained the guys on the front the situation and five minutes later I was in a cab and going to my hotel. First class service from the visitor centre.
    Visited November 2023
    Travelled solo
    Written 28 January 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles263 reviews
Excellent
160
Very good
71
Average
23
Poor
9
Terrible
0

Colleensak
North Charleston, SC20 contributions
5.0 of 5 bubbles
Mar 2024 • Family
Waited at the visitor center to hop on our bus tour and we had a great time walking around looking at all of the neat things for sale. The ladies at the desk were super friendly and very helpful and seemed to love being there and chatting with everyone :)
Written 5 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter P
Solihull, UK42 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
Was in Austin for a few hours. and had a good look round. The visitor centre has all the information you need as well as toilets.
I have to give a shout out to one of the ladies behind the desk, I had booked an uber to take me back to my hotel, they normally pick you up at the location. For some unknown reason the pick up was some where esle and as I hadnt been to Austin didnt know the place he was picking me up, I missed it.
So went back to the vistor cente and explained my situation to the ladies to see if I could get back to my hotel. The lady told me they didnt do that but she offered to take me to the hilton hotel(only a short walk) where they could get me a cab an when we got she explained the guys on the front the situation and five minutes later I was in a cab and going to my hotel.
First class service from the visitor centre.
Written 29 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

snapshotsofzen
Denver, CO447 contributions
4.0 of 5 bubbles
Jan 2024 • Family
The visitors center has a cool gift shop with a great variety of TX memorabilia. It does unfortunately get super crowded with tour groups which is unfortunate. The visitors center is near the convention center which is convenient.
Written 5 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maggie M
38 contributions
5.0 of 5 bubbles
Nov 2023 • Family
Such a great place to figure out what to do on a weekend in Austin. Paige was extremely helpful with her advice to us. We really appreciate all the inside info. Thank you for a great time in Austin!
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brendon P
Perth, Australia434 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
Very nice Visitors Center. The lady working there helped us out with booking a tour along with giving us more than enough information on what we needed for our stay.
Written 30 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gotf8th
Las Vegas36 contributions
5.0 of 5 bubbles
Aug 2023
While waiting for our Weird Austin Tour, we had the chance to shop at the adorable gift shop at the Austin Visitor Center. Found some good stuff, and the clerk was a native-born Austinite who was super friendly. The woman who was working the info desk was so helpful and friendly. She visited with us and provided us with a map, a guide, and some great recommendations. Great stop!
Written 21 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Extraordinary562480
Chelmsford, UK57 contributions
5.0 of 5 bubbles
Aug 2023 • Family
Make this your first stop when visiting Austin. The staff are really friendly and knowledgable.We appreciated the air conditioning before and after going on a duck tour from here. There are restrooms, which are a saviour with a young family! The souvenir shop is well stocked and we enjoyed browsing.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sportsinfoguy
Sioux Falls, SD295 contributions
5.0 of 5 bubbles
Aug 2023
If you are wondering what to do in town or need something to remember your visit this is your place. The woman at the desk is very knowledgeable about the tours and when they will meet.
Written 7 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amanda W
Linn, MO1,719 contributions
4.0 of 5 bubbles
Jun 2023 • Family
Nice visitor center with lots of info and plenty of souvies to shop. Staff was friendly and helpful. Would like to mention though that you do have to pay to park in a neighboring garage to visit the visitor center.
Written 12 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cindy S
Edgewater, MD107 contributions
5.0 of 5 bubbles
Apr 2023
We loved the Austin Visitor Center. Everyone was so nice and helpful. We met our Duck Adventures captain here and this is where you take off from. This was my best stop for souvenirs too. They have a great selection of t-shirts, mugs and all things Austin. Great place!!
Written 16 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Austin Visitor Center - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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