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Tirta Spa

Jalan Putra | Seri Pacific Hotel, Kuala Lumpur 50350, Malaysia
+60 13-395 0257
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Overall good services BUT management should improve on other misc thing

I love everything about the SPA and I thought it can be improved more on the following: 1)The... read more

Reviewed 20 December 2017
halizaf_sah
,
Kuala Lumpur, Malaysia
A+ for spa treatment, but poor management

Came here for a couple spa treatment. We got the vouchers off Fave (formerly Groupon). Made an... read more

Reviewed 31 July 2017
Travelicious_K
,
Kuala Lumpur, Malaysia
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Overview
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TIRTA SPA by Cemara Ayu, a professional spa operator, The combination of a comprehensive range of services at a very high level of professionalism in providing the pampering and serenity in a spa cultures. Come and experience it yourself.
  • Excellent38%
  • Very good48%
  • Average7%
  • Poor0%
  • Terrible7%
19 Dec 2017
“Overall good services BUT management should improve on other misc thing”
31 Jul 2017
“A+ for spa treatment, but poor management”
Suggested Duration: 2-3 hours
LOCATION
Jalan Putra | Seri Pacific Hotel, Kuala Lumpur 50350, Malaysia
CONTACT
Website
+60 13-395 0257
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Reviews (13)
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1 - 10 of 13 reviews

Reviewed 20 December 2017

I love everything about the SPA and I thought it can be improved more on the following: 1)The disposable G string should be better for ladies and boxer for men. 2)Pario/ sarung should be provided after we have done with our scrub. I feel awkward...More

Thank halizaf_sah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

Came here for a couple spa treatment. We got the vouchers off Fave (formerly Groupon). Made an appointment for the first slot in the morning. We were made to wait for at least 15 minutes before being ushered to the room. Then, the foot soak...More

Thank Travelicious_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TirtaSpaKL, Owner at Tirta Spa, responded to this reviewResponded 2 August 2017

Dear Travelicious_K, Thank you very much for your comment regards to your recent experience in our Tirta Spa. I am please to read that you have had a good relaxing treatment but I also like to apologies for few of the scenario mentioned that we...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017 via mobile

I do not recommend going here. I made a purchase for Sri Pacific titra spa coupon 2 coupon for two and 1 coupon for 1 person on 26 July 2017 and I called on that day at 1pm to make reservation for five person for...More

4  Thank jeremy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 January 2017

Good: Massage, location of spa, private rooms, attached shower and Jacuzzi Not so good: Single shower :I (not always preferred) Strange: You won't know what's next :|. They need to explain the process and whats comes in package before getting started. Bad: AC in reception...More

1  Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TirtaSpaKL, Manager at Tirta Spa, responded to this reviewResponded 18 January 2017

Dear Ann S, Thank you for your comment and we appreciate your input on the services and maintenance issues highlighted. we take our guest comment seriously and will do rectifications to correct the matter. Thank you indeed again and hope to see you again in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2016 via mobile

2 hours spa that felt like an automatic programmed procedure. I appreciate the masseur's professionalism by keeping quiet the whole time, which was perfect. We were not briefed what's our package. It was all quiet and basically telling you to change and such. Not even...More

3  Thank Crystalism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2016

I've been to Tirta Spa before. Now, this is my second visit since my previous visit was just amazing that I had to come here again. This time I got a different room (Not like picture) but the facilities are the same. I came with...More

1  Thank ladysnapeackles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016 via mobile

Bought groupon voucher for this spa.this was my second visit. Very pleasant and relaxing deco. Service and massage was great.the therapist was thoughtful. They never push me to buy other packages which is quite often in some places if u came using vouchers. Great experience.will...More

2  Thank wani0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2016

Had a 2 hours spa-cation here with my mother. I got a coupon deal for the services from a third party website. It was the best spa experience I had ever had. The ambience was great. As soon as we step into the foyer, it...More

1  Thank ladysnapeackles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2016 via mobile

Came here with my sister for a 2-hours detoxifying massage package. We came here before and this was maybe our 7th or 8th visit already. And we keep coming back for more! This spa is a must visit for those who are a spa seeker....More

1  Thank Aniss Fadilah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2016

I love coming here for a massage. Brought it with a deal from Groupon.com (and its worth it !!) All the staffs are excellent. They are incredibly helpful and courteous. As I arrived at the spa, they served me with ginger tea and cold towel....More

1  Thank ArnisRashid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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