Mid Valley Megamall
Mid Valley Megamall
4.1
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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Address
How to get there
- Abdullah Hukum • 7 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.1
1,026 reviews
Excellent
400
Very good
446
Average
127
Poor
24
Terrible
29
ZX
Kuala Lumpur, Malaysia3 contributions
Nov 2023 • Family
This mall is huge but able to find every shop you're looking for. Everything you need, want is all in this mall Mid Valley Megamall. Cafe, restaurants, food, shops, wifi, everything. This mall opens at 10am-10pm but some of the cafe (just a few) opens early before the mall opens so that office people can eat before starting their works. Jaya Grocer is one of the popular supermarket in the mall, is big but this mall doesn't only have one supermarket, it has a few. Another one called AEON, also big but sometimes less choice or more choice than Jaya Grocer supermarket. Gadgets shop and more are upstairs. Gadget shops are at the top floor. This mall has two part, mid valley megamall and the gardens. Both are connected by a glass bridge in between. Parking has a lot, P1, P2, P3, P4. But do come early if you're going during Chinese new year or Christmas as parking fills up fast.
Written 19 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Trail07582638814
Thank you for your recommendation and review. It is indeed informative.
Regards
Written 25 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Climber02090692221
1 contribution
Dec 2023 • Family
The shops here are great! Lots of variety and definitely worth the visit. Coming from sleepy town of Malacca, Midvalley was indeed impressive! We took the train to KL this time, conveniently accessible by the Kelana Jaya line from Sentral.
If driving, does anyone know if we happen to leave the car overnight, and not be staying at one of the Midvalley hotels (we are thinking to go to Genting Highlands for 2 nights )... is there an overnight rate for leaving the car in the car park? Thank you for any advice!
If driving, does anyone know if we happen to leave the car overnight, and not be staying at one of the Midvalley hotels (we are thinking to go to Genting Highlands for 2 nights )... is there an overnight rate for leaving the car in the car park? Thank you for any advice!
Written 23 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Climber02090692221
Thank you for your review and we hope to have you back visiting us again.
Regards
Written 25 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marthina D
6 contributions
Jan 2022
Great mall for a day with family. My recommendation is to plan ahead where you want to go and what to visit at is it quite large and divided in several sections and buildings. You will find most popular shops over here. Parking is very big and gets jammed on weekends. Try weekdays afternoon, best time to visit.
Written 22 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear marthinad69
Thank you for your review.
We are glad that you and your family had a good outing in the mall. Your suggestion is much appreciated and we look forward to your family's next visit.
Regards
Written 6 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay33577816727
1 contribution
Jun 2024 • Business
1. Misleading promotion about free Microsoft Office 365.
2. Hidden condition requiring a costly insurance plan for installment payments.
3. Promoter lacked knowledge about the promotion and product details.
4. Poor follow-up and resolution of the issue.
Disappointed with Misleading Promotion and Uninformed Promoter
I recently purchased a MacBook Pro 14-inch, which was advertised at a promotional price of 9,999, The promoter, a woman with a round build, informed me that the purchase would include a free 1-year subscription to Microsoft Office 365.
However, there was a hidden condition: I needed to purchase a 1,000+ insurance plan if I opted for installment payments. Despite this inconvenience, I decided to go ahead with the purchase.
After completing the payment, I discovered that the promised free Microsoft Office 365 subscription was not included. When I inquired, the promoter claimed it was a mistake and that they had misunderstood the promotion. This was incredibly frustrating, as I made my decision based on the information provided by the promoter.
A promoter with incorrect information is worse than no promoter at all. I urge potential buyers to double-check promotional offers and verify details before making a purchase. This experience has been disappointing, and I hope the store will improve its staff training and transparency in the future.
2. Hidden condition requiring a costly insurance plan for installment payments.
3. Promoter lacked knowledge about the promotion and product details.
4. Poor follow-up and resolution of the issue.
Disappointed with Misleading Promotion and Uninformed Promoter
I recently purchased a MacBook Pro 14-inch, which was advertised at a promotional price of 9,999, The promoter, a woman with a round build, informed me that the purchase would include a free 1-year subscription to Microsoft Office 365.
However, there was a hidden condition: I needed to purchase a 1,000+ insurance plan if I opted for installment payments. Despite this inconvenience, I decided to go ahead with the purchase.
After completing the payment, I discovered that the promised free Microsoft Office 365 subscription was not included. When I inquired, the promoter claimed it was a mistake and that they had misunderstood the promotion. This was incredibly frustrating, as I made my decision based on the information provided by the promoter.
A promoter with incorrect information is worse than no promoter at all. I urge potential buyers to double-check promotional offers and verify details before making a purchase. This experience has been disappointing, and I hope the store will improve its staff training and transparency in the future.
Written 3 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Stay33577816727
Thank you for your review of which the content noted with regret.
We encourage you to seek a amicable solution with the store directly on the matter.
Regards
Written 11 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aralin
United Kingdom88 contributions
Aug 2022
The parking charge is too ridiculously low; many motorists dump their cars there the whole day and then take a Taxi or other transport to their final destination, leaving no parking left for customers. Even on weekdays by 11.15 a.m. it is impossible to find a parking bay even on P4, the lowest level. Pity the shops and restaurants; they lose business!!
Written 19 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear aralin
Thank you for your review.
We have alleviated this issue for the convenience of our shoppers and look forward to your next visit.
Regards
Written 14 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trip42588402219
1 contribution
Jul 2024 • Family
Dear Mid Valley Management,
I hope this message finds you well. I am writing to formally lodge a complaint regarding an incident that occurred today at Mid Valley Megamall involving one of the car wash shops located within the premises.
Earlier today, I visited the car wash shop at Mid Valley Megamall and was instructed to park in their designated parking area. After deciding not to proceed with their services, I attempted to park in the adjacent public parking lot, which is designated for general use. To my dismay, the employees of the car wash shop swiftly parked their own vehicle in the public parking spot, preventing me from accessing it. Despite my insistence that the public parking lot is intended for general use and not exclusively for their business, they refused to relocate their vehicle.
Moreover, during this encounter, their behavior was confrontational and provocative when I mentioned my intention to escalate the matter to mall management. This situation made me feel unfairly treated and inconvenienced as a patron of Mid Valley Megamall.
I would like to bring this incident to your attention with the hope that appropriate action will be taken to prevent such occurrences in the future. Customers should not be subjected to such behavior that disregards public parking regulations and exhibits unprofessional conduct.
I kindly request that this matter be investigated promptly, and I would appreciate being informed of the actions taken regarding this complaint. Thank you for your attention to this issue.
I hope this message finds you well. I am writing to formally lodge a complaint regarding an incident that occurred today at Mid Valley Megamall involving one of the car wash shops located within the premises.
Earlier today, I visited the car wash shop at Mid Valley Megamall and was instructed to park in their designated parking area. After deciding not to proceed with their services, I attempted to park in the adjacent public parking lot, which is designated for general use. To my dismay, the employees of the car wash shop swiftly parked their own vehicle in the public parking spot, preventing me from accessing it. Despite my insistence that the public parking lot is intended for general use and not exclusively for their business, they refused to relocate their vehicle.
Moreover, during this encounter, their behavior was confrontational and provocative when I mentioned my intention to escalate the matter to mall management. This situation made me feel unfairly treated and inconvenienced as a patron of Mid Valley Megamall.
I would like to bring this incident to your attention with the hope that appropriate action will be taken to prevent such occurrences in the future. Customers should not be subjected to such behavior that disregards public parking regulations and exhibits unprofessional conduct.
I kindly request that this matter be investigated promptly, and I would appreciate being informed of the actions taken regarding this complaint. Thank you for your attention to this issue.
Written 7 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Trip42588402219
Thank you for your review of which the content noted with regret.
We are concern of such review and have shared this with the car wash operator. In the same time we will also seek an explanation from them.
Once again, we appreciate your feedback and hope such matter will not re-occur.
Regards
Written 8 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
638JAV
Kuala Lumpur, Malaysia547 contributions
Oct 2021
After many months of lockdown and no shopping we were delighted to have gone shoe shopping at Mid-Valley. I was very pleased with the strict SOP followed at each establishment that we went into. The personnel checking at the entrance of each shop helped me believe that we can slowly live with this and follow all that is necessary, safe and to get back our lives.
Written 25 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jennifer V
Thank you for your review.
Although the MCO have been lifted and slowly getting on, we must remind ourselves that COVID virus is still here. Thus we need to check all shoppers coming into the mall and shops according to the SOP to ensure the well-being of other shoppers and our stakeholders.
Stay safe and hope you had a wonderful time shopping with us.
Regards
Written 17 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shasha
3 contributions
Jan 2020
Mid Valley is a great mall to shop or to get all the necessity. It is like everything in one place. There are so many places to dine in which you will not find any difficulties in choosing what to eat. However, the car parks are always full which take too much time queuing and finding a spot. But still I need to bear it because no other great mall as Mid Valley.
However, recently I found out an alternative way of parking my car. There is this new mall, KL Eco City Mall across the road and there is a linked bridge from KL Eco City Mall to Mid Valley which might take you few minutes to walk along the bridge. And it is so easy to find empty spots, the parking rate is affordable. You may try one day if it is hard to find empty spots in Mid Valley!
However, recently I found out an alternative way of parking my car. There is this new mall, KL Eco City Mall across the road and there is a linked bridge from KL Eco City Mall to Mid Valley which might take you few minutes to walk along the bridge. And it is so easy to find empty spots, the parking rate is affordable. You may try one day if it is hard to find empty spots in Mid Valley!
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear shashadkholin,
Thank you for your review. We hope that you had an enjoyable time shopping with us. If you need assistance whilst shopping with us please do not hesitate to visit our customer service desk on the ground floor. We look forward to welcome you back on your next visit.
Regards
Written 11 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zorkiii
Ampang, Malaysia477 contributions
Apr 2021 • Family
The price is reasonable and not pricey, however they did not provide plain water, other sweet water is avail for free. you have to buy the mineral water. About the cleanliness im sorry to give it a 2 stars as i saw a small coackroach running around.I don't think it just me who saw it. And the tiles is slippery as im about to fall a few times bcs its too slippery. Maybe you can blame my sneakers. I went on april and only now have time to review. Yes its Halal. Its a barbeque & shabu shabu. I'll come again around nov and review again.
Written 27 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear indahsuzanah
Thank you for your review and we emphsize this to the restaurant.
Regards
Written 17 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MosesPH
1,591 contributions
Jan 2020
This place is HUGE with every store from high end shops to budget buys available under one roof. You can understand why it's called mega mall when you come here. Be prepared to spend the whole day as there is a lot of ground to cover. Found stores like Esprit and Toys R Us which are no longer available in Australia. There is a good supermarket on the basement and plenty of dining options on every level that will make your dining decision hard. Accessible by public transport if you take a LRT to Abdullah Hukum station and then a short walk. A good place to come if you only have a day to do shopping.
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Manickjg,
It was our pleasure to hear that you have enjoyed your visit to Mid Valley. It is our commitment to provide one stop convenient shopping with affordable brands under one roof and will continuously to improve our tenant mix. Your patronage and support are much appreciated.
We hope to have you back visiting us again on your next trip back to KL.
Regards
Written 11 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mid_Valley_Megamall
Kuala Lumpur, Malaysia
The post office is located on the LG Floor of AEON Supermarket.
Written 7 January 2020
How much would grab be from KLIA to Mid Valley Megamall?
WIll it be faster and/or cheaper than taking KLIA express to KL Sentral then taking Grab from there? Im travelling as 2 Adult and 2 Children
Written 3 December 2019
Hi. May I ask how do I travel from Pullman KL City Centre Hotel (Opposite Pavillion) to Mid Valley Mega Mall? If it involves a lot of transfers, may I know the rough estimate for Grab car to go directly? Also, what is the best time in the morning and evening to avoid traffic jams? Thanks!
Written 21 September 2019
There will be traffic anytime from morning to evening. No best time as traffic is not predictable. Try to avoid peak 8 to 10am. Evening anytime from 5-8pm is the heaviest.
But it’s not total gridlock. Just take a bit more time.
And grab doesn’t charge you for time. It’s a flat rate regardless of how much time you take to get to your destination. Grab charges by distance
Written 28 September 2019
Hi.. May I know is there any kids play at that mall?
Written 31 August 2018
I did not see any kids play areas as I am used to in other big malls, but my kids are grown so I am not tuned into looking for those. Sorry.
Written 2 September 2018
Depends on what you like and want but lots to choose from
Written 29 August 2018
which place is cheapest and best to shop for Kids toys n clothes
Written 8 February 2018
Go to Toys R Us at midvalley 1st floor beside madam Kwan if you want variety toys choices... If you're on a budget, go to Aeon... There's kids clothes there too and they're affordable with plenty of choices too... For even more affordable clothes, go to FOS... Want to survey for more choices of clothes you can shop at metrojaya inside midvalley and there's a floor in midvalley where there's plenty of shops for kids clothes
Written 18 February 2018
Hi Elena,
Pharmacology is the study of drugs/medicines, so when you say you want to find the pharmacology is that what you really want? Or are you looking for a pharmacist?
Written 30 January 2018
How can I go to mid valley from furama hotel at Bukit bintang pls? Thanks
Written 24 January 2018
Mid Valley from Bukit Bintang is about 15-20 minutes by Car ride (& much dependant on traffic). Because both locations are noted to be heavy with traffic especially during weekends. We advise its easier to take the Light Rail (situated next to Mid Valley Mega Mall just within walking distance also to Novotel & The Boulevard Hotel plus eateries from Bukit Bintang).
We believe it is much faster & less stressful (it cost lesser too).
Like wise our Peers recommendation of Uber or Grab.
Written 25 January 2018
Hi, may i know what is worth buying from here? Any mens fashion? Foot wear? Perfume? Whats the price range?
Any difference if compared to Berjaya Times square, sungei wang? as in the items found and the price.
thanks.
Written 3 December 2017
A Tripadvisor member
Mid Valley Megamall is more upscale compared to Berjaya Times Square. You can find everything: jewelry, clothes (men, women and children), make up, perfume, home decor, furniture, groceries, books, screws and hammers... everything!
Also, there are all kind of prices, ranging from cheap day to day stuff to expansive brand names.
At the Megamall, you can also eat whatever you feel like as there are so many restaurants!
There are also many beauty shops where you can have you nails done or enjoy a fantastic facial or a relaxing massage.
Finally, you can go see a movie as there is also a very nice cinema on the 5th floor or try the new virtual reality experience on the 3rd floor.
By the way, connected to the Megamall, there is also the Garden Mall. a much upscale mall where you'll find brands like Chanel, Louis Vuitton, Michael Kors, Hugo Boss, Burberry etc...
Written 9 January 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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