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Ozmosis Health & Day Spa

Certificate of Excellence
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Address: 16, Jalan Telawi 2 | 14-16 First Floor, Kuala Lumpur 59100 , Malaysia
Phone Number:
+60 3-2287 0380
Today
10:00 - 21:00
Open now
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Hours:
Sun - Sat 10:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 141 reviews
Visitor rating
  • 95
    Excellent
  • 30
    Very good
  • 2
    Average
  • 1
    Poor
  • 7
    Terrible
Hen's day spa

Booked the package online, and management reverted within a day. From the marketing manager, branch operator, to the masseuse were great. They took consideration on my special... read more

5 of 5 bubblesReviewed 2 days ago
A TripAdvisor Member
via mobile
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141 Reviews from our TripAdvisor Community

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Showing 135: English reviews
A TripAdvisor Member
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Booked the package online, and management reverted within a day. From the marketing manager, branch operator, to the masseuse were great. They took consideration on my special requests and executed them. Ambiance was very soothing and service was exceptionally well done. I would definitely be back. Worth every penny! Highly recommend the hen's package to girls with a relaxing +... More 

Helpful?
Thank A TripAdvisor Member
1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

My husband and I went for a 2 hour deep tissue massage on 13th January - we had high expectations after reading the reviews and were not disappointed. Josie and May were amazing, we had sore tired muscles from long flights but they managed to work the knots out and release the tension. Ozmosis is clean and tranquil, we were... More 

Helpful?
Thank Lisa W
Dublin, Ireland
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

I booked in to have the bridal spa package with my best friend who was getting married the next day. Most of the treatments provided as part of the package were very good, and we impressed with how attentive the therapists were. Ultimately it took a lot longer than the 4 hrs as advertised on the site, which I would... More 

Helpful?
Thank travellerKM185
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear TravellerKM185, Thank you for your positive review about Ozmosis , our treatments and the staffs . We are delighted to know that you enjoyed our spa treatment the scrub & full body massage . We take your comments seriously and wished to express our apologies that we did not meet your expectation on our manicure & pedicure service, your... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

My wife and I went to Ozmosis on 9 January 2017. She did the aromatheraphy and I did the Deep Tissue. My wife and I have been to many places for Aromatherapy and body massage, and we can safely say that this is the best. Service was good and the massage was rejuvenating. The pressure applied was fine-tuned to a... More 

Helpful?
Thank PhuaCP
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear PhuaCP, Greetings from Ozmosis Health & Day Spa. Thank you for writing a very lovely comment about Ozmosis , our service , treatments and the staffs. We are pleased to know that you & your wife felt comfortable and that you enjoyed your spa experience with Ozmosis. We look forward to your next visit soon. Warmest regards, Ozmosis Team More 

Kuala Lumpur, Malaysia
Level Contributor
34 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked a massage + spa package for my sister's birthday. Kathy has been very helpful and responsive in replying my emails - very efficient! On our massage day, 4 of us went into 2 different rooms and all of us are VERY HAPPY with our masseuses! It is wayy better than so many other massage places around KL! At... More 

Helpful?
Thank suezannet
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Suezannet, Greetings from Ozmosis Health & Day Spa. Thank you very much for writing such a fantastic comment about Ozmosis , our services and the staffs. We feel honored to read such a lovely comment from you- thank you so much! We are pleased to hear how you , your sister & friends have enjoyed our spa treatment, it... More 

1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Was one of the best places that we went to. We had a body troubles from repetitive flights and suddenly all was gone with the experience that Ozmosis' crew had.

Helpful?
Thank Yasser A
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Yasser A, Greetings from Ozmosis Health & Day Spa. Thank you for writing such a positive review about Ozmosis. We are extremely happy to hear that you enjoyed your spa retreat experience, and that you were able to get relief after a long flights.  We would really love to see you again in the near future of your next... More 

Level Contributor
4 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Facial was better than the best I've had in Sydney AU and they fit in another treatment for me! Plus booked a taxi for my trip home! Would definitely recommend he deep tissue massage and ozmosis facial. Will go there again when back in KL!

Helpful?
Thank Laura D
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Laura D, Greetings from Ozmosis Health & Day Spa. Thank you for your kind feedback about Ozmosis , the treatments and staffs . We are pleased to hear how you have enjoyed our spa treatment especially Ozmosis facial & deep tissue massage. We are glad you are happy with your experience in Ozmosis and we look forward to your... More 

Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

After reading such good reviews we really did not expect this. Given a male therapist when we reached n was told there were no other female therapist. They ask us to try even though we are not comfortable. They managed to change to a female therapist after massage started. The towels are recycled, damp & oily from previous use. We... More 

Helpful?
1 Thank Jotiramisu
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Jotiramisu, Greetings from Ozmosis health & Day Spa. We are truly sorry to learn about your experience at our spa. We take full responsibility of the situation. Our team is given a set of standard operating procedures that strictly require them to obtain guest's approval prior to assigning a Male therapist, however in this case, clearly those procedures were... More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I'm very glad I searched on the website and read about Ozmosis spa, I just had to send them an email and they took care of the rest. I was picked up from the airport strait to the spa and there I was promptly greeted and well took care of us. I highly recommend this place to honeymooners and anniversary... More 

Helpful?
2 Thank Saif A
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Saif, Greetings from Ozmosis Health & Day Spa. Happy New Year to you & your family. Thank you for writing a very lovely comment about Ozmosis, our treatments and the staffs. Ozmosis team are pleased to hear that you have enjoyed our spa treatment , we appreciate your comments regarding how our customer service exceeded your expectation. We look... More 

Lebanon
Level Contributor
39 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This is the second time for me to visit KL, i recommend everyone to come and enjoy so day in OZMOSIS where the team is friendly professional and great. I did TCM treatment with dr. Yek it was one from the best experience, also i like body and facial massage. Regards

Helpful?
2 Thank Adhamangel
OzmosisDaySpa, Guest Relations Manager at Ozmosis Health & Day Spa, responded to this review

Dear Adhamangel, Happy New Year to you and your family! Thank you so much for this lovely review about Ozmosis and the team. We are pleased to hear how you have enjoyed our spa treatment,facial and full body massage , it is our pleasure. We are glad you had the best TCM experience with Dr Yek. We do look forward... More 

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