Asia
Japan
Kinki
Kyoto Prefecture
Kyoto
Places to visit in Kyoto
Kansai Tourist Information Center Kyoto
See all things to do

Kansai Tourist Information Center Kyoto

See all things to do
See all things to do
Kansai Tourist Information Center Kyoto
4.5
#228 of 2,040 things to do in Kyoto
Visitor Centres
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
Write a review
About
-Sightseeing advice (Maps and info on across Japan) -Exclusive tickets and passes for bus and train (For example,Kyoto one day bus pass,Kansai Thru Pass,Osaka Amazing Pass,Keihan one day Pass,JR pass,Kintetsu Pass,Hankyu Pass) -Hotel and Ryokan,accommodation reservations (across Japan) We offer tours around the Kansai area with different features such as -One day tours with English or Chinese guide.
Suggested duration
< 1 hour
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
Full view

Top ways to experience Kansai Tourist Information Center Kyoto and nearby attractions

The area
Address
Neighbourhood: Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
Reach out directly
Best nearby
Restaurants
10,000 within 5 kms
Tajimaya, Kyoto Yodobashi
1,369
72 m₹₹ - ₹₹₹ • Japanese • Asian • Healthy
Pound Kyoto Ekimae
505
0.2 km₹₹ - ₹₹₹ • Japanese • Steakhouse • Barbecue
Pound Kyoto Ekimae
496
0.2 km₹₹₹₹ • Steakhouse • Grill • Gluten Free Options
Kyochabana Minami-Shinmachi
303
0.3 km₹₹ - ₹₹₹ • Japanese • Asian • Vegetarian Friendly
Kyo Chabana Kyotoekimae
574
61 m₹₹ - ₹₹₹ • Japanese • Asian • Japanese - Other
Katsukura, Kyoto Station Bldg The Cube
824
0.2 km₹₹ - ₹₹₹ • Japanese • Asian
Kyoto Takabashi Honke Daiichi Asahi
611
0.3 km₹ • Japanese
Nakamura Tokichi Kyoto Station
279
0.3 km₹₹ - ₹₹₹ • Dessert • Japanese • Cafe
Kura Kura
237
0.3 km₹₹ - ₹₹₹ • Asian • Izakaya (Japanese Style Tavern) • Vegetarian Friendly
Tonkatsu Wako
221
0.3 km₹₹ - ₹₹₹ • Japanese • Asian • Japanese - Other
See all
Attractions
2,084 within 10 kms
Kyoto Tower
1,219
15 mObservation Decks & Towers
Kyoto Tower Sando
70
34 mPoints of Interest & Landmarks • Shopping Malls
Kyoto Gekijo
15
45 mTheatres
Kyoto Station Building
4,296
0.2 kmArchitectural Buildings • Shopping Malls
Porta
218
0.1 kmShopping Malls
The Cube
78
0.2 kmShopping Malls
M's KYOTO INFORMATION CENTER
17
0.1 kmVisitor Centres • Civic Centres
Aqua Fantasy
26
92 mFountains
Model of Rajomon Gate
1
0.1 kmMonuments & Statues
7100 Model Steam Train Statue
1
83 mReligious Sites • Monuments & Statues
See all
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.5
38 reviews
Excellent
25
Very good
8
Average
4
Poor
1
Terrible
0
Paul_in_Australia
Mitcham, Australia442 contributions
The place to purchase the Kansai Thru Pass
May 2019
Takes a little time to find; across the road from the main station at Kyoto. Helpful English speaking staff. We purchased the Kansai Thru Pass here. Cash only.
Written 30 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melanie E
Canada1,924 contributions
Very Knowledgeable!
May 2019 • Solo
This is a must stop once you arrive in Kyoto. I found the staff to be very helpful and knowledgeable. It was my first time in Japan and I felt at ease after visiting the tourist info centre.

Thanks for making my visit a pleasant experience.
Written 5 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cooldoc1971
Kuala Lumpur448 contributions
Excellent service
Apr 2019
The staff were very professional and spoke excellent English and a little Malay. For the practising Muslims, there is a small prayer room. Please ask for the keys from the staff.
Written 15 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SK Ho
Sydney, Australia110 contributions
Very good for tour booking, but not for basic tourist information
Nov 2018 • Family
On the positive side, staff spoke good English and were knowledgeable about various tours. They always tried and were willing to help. They were patient, and willing to work overtime to get things done. No doubt about that. However I felt that they might sometimes be a little bias towards tours. Let me give an example.

We went there to buy in advance Sagano romantic train tickets. Due to peak demand, the lady at the Centre told us that tickets for the entire week were sold out (the train ticket costed 620 yen). But places for a tour (5900 yen pp) which departed from Kyoto including a ride on the romantic train plus some other activities were available.

I thought that if the tour places were not filled by the tour day, the train tickets would likely be available to other people. So I went to Torokko Kameoka Station on the day, and luckily, standing tickets in car 5 were available! Furthermore, 4 seats in car 5 of that train were not occupied!

The second thing I wanted to mention was that I was after a tourist map of Kyoto. The lady got a number of tour brochures and showed me the (fragmented) maps in those brochures. On the next day I went to the Information Centre at the bus station. In no time they gave me a Kyoto tourist map and a bus map clearly showing the scenic spots and bus routes.

My feeling is that if you want to join a tour (even if you do not know which tour to join), the Kansai Tourist Information Centre will be an excellent place to go. But for general information, the Centre may not be the best place.
Written 11 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nisanurain
Johor Bahru, Malaysia30 contributions
Very helpful
Sep 2018 • Family
The staff at Kansai Tourist Information Center Kyoto very resourceful and willing to answer what ever question you asked. Amazing!
Written 17 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go716924
New York City, NY2 contributions
Superior Service !
Mar 2018 • Couples
My wife and I visited Japan earlier this year for the first time . It was an amazing experience , made even better thanks to the superior service provided by key staff members at the Kansai Tourist Information Center Kyoto, in conjunction with JTB Travel. Yasami Yabu ,Joyce Nga Wing Chan and Yo Koitani went above and beyond to help us with travel and hotel accommodations . An amazing team.

For first time travelers to Japan , I highly recommend the Kansai Tourist Information Center / JBT team . Their professionalism and support far exceeded anything we have experienced in our many years of international travel! Thanks !
Written 28 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chlebstroem
2 contributions
Never had such good help ever
Mar 2018 • Couples
I never could imagine a tourist information office could be this helpful. We spent almost an hour and they managed to get a two Michelin star kaiseki restaurant booking in the same evening and have personal advice on Izakaya that only a local would ever know and a really awesome one at that. They also speak very good English so you'll have no problems there.
Written 16 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yves70
Ile-des-Soeurs, Québec8 contributions
A great tourist information resource in Kyoto
Sep 2017 • Couples
After a cruise around Japan in September, we spent 8 days in Kyoto to explore the city and the Kansai region, including Osaka and Nara. As we were on our own, our first stop after getting off the Shinkansen from Yokohama was the visitor information centre in the Kyoto station. We picked up all sorts of maps and booklets, but when it came to booking tours and visits, we were told that our best resource would be the Kansai Tourist Information Center in the Kyoto Tower Building across the street. When we got there, we got a warm welcome from the Office Manager Yo Koitani and his staff, who could book on the spot two city tours, a visit to Nara and a one-day walking tour of Osaka. Efficiency at its best, and great advice on shopping and restaurants, all with a winning smile from the manager's assistants Asami Yabu and Haruna Michelle Montpetit. Simply said, a great team which gives its full meaning to the concept of service. So much to see in this wonderful city.
Written 26 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DineshNeo
Kuala Lumpur, Malaysia33 contributions
A must visit before you travel around Kyoto
Sep 2017 • Couples
I only found Kansai Tourist information center on the 2nd day of my trip and in my opinion it was a day late. I should have visited here as soon as i arrived. The people were very courteous and helpful. They provided guides and tip and provided suggestions. You can also purchase your daily passes here. A must visit before you start you Kyoto visit.
Written 30 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KTICKyoto
Thank you for visiting us! I hope our guidance was useful and that you enjoyed your stay in Kyoto! Please come back to Japan in the future to discover places you havent visited yet!
Written 1 October 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bearkun
United States1,274 contributions
A Real Find
Jun 2017 • Solo
This place has to be one of the best-kept secrets in a city of well-kept secrets. Why it’s a secret at all is beyond me, but it just doesn’t seem to be very well known. People tend to go to the information center in Kyoto Station, and there’s really nothing wrong with that place, but for me the Kansai Tourist Information Center in the Kyoto Tower Building has just been a whole lot better. I only regret that I didn’t discover it sooner. My first experience with it was in 2016, when I stopped in to buy a Keihan tourist pass that is sold there. So they sold me the pass, but since they spoke excellent English and there weren’t any people waiting in line for help, I decided to ask them some questions about various places to go in Kyoto. Rather than just sending me to the usual places where all the tourists go, they took the time to find out what types of things I was personally interested in, and then they made some terrific recommendations. I had the same experience this year when I went back. I received highly knowledgeable, personalized assistance in impeccable English, in a very relaxed atmosphere. Both times I visited, staff outnumbered visitors and I felt like there was no limit to the time and expert knowledge that could be bestowed on me, of course at no charge. I really love this place!

Kyoto has acquired a reputation of being unpleasantly (or even insanely) crowded in recent years, but the truth is that it all depends on where you go. As long as you are genuinely willing to go “off the beaten path” you can still find absolutely fabulous places to visit that are not hard to get to and not at all crowded (in fact, you may be the only person there). The only problem is, this takes research and planning. You can reduce the amount of time and energy required by consulting local experts and getting tailored advice. So visit Kiyomizudera, Kinkakuji, and Fushimi Inari Taisha if you must, but then don’t go complaining about the crowds. If you want a different experience of Kyoto (a much better one, in my opinion), then you need to ditch the Top Ten lists. Ideally you should do at least some preliminary research before arriving in the city, but in any event, you can get exceptional one-on-one assistance in picking spots to visit and figuring out how to get there from the knowledgeable and highly personable staff at the Kansai Tourist Information Center. They are the best!!
Written 30 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KTICKyoto
Thank you very much for your kind comments! It is always our pleasure to serve you. Glad to know that you enjoyed Kyoto very much. Looking forward to seeing you again in the near future! Best regards, KTIC Kyoto
Written 4 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2
3
Showing results 1-10 of 21
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Kansai Tourist Information Center Kyoto - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

Frequently Asked Questions about Kansai Tourist Information Center Kyoto