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Address: St. Petersburg, Russia
Name/address in local language
Phone Number:
+7 812 320-08-77
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Venice of the north

St Pete is often called Venice of the north. Rightfully so. Crescent shaped canals ring the city, all connecting to Neva River, which appears to be the Grand Canal of its southern... read more

Reviewed 8 October 2016
DeanMurphy2020
,
Orlando, Florida

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88 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Varese, Italy
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 30 October 2016 via mobile

We went on the night cruise the 30th October '16. We bought our tickets in the morning and we were promised a two hour trip (the longest and more expensive) in the canals with English audio guide, small boat with glass roof and bar open. We boarded at around midnight and we were told by an extremely rude girl that... More 

Helpful?
2 Thank GianniM250
astramarineboats, Менеджер по обслуживанию клиентов at Astra Marine Boat Tours, responded to this review

Thank you for the interest to our company. We apologize for the inconvenience. We`ll do our best to work and retain the customer's business. Your satisfaction is important to us. The reason of your transfering to Admiralty was a low water level, the navigation in canals was prohibited. Thank you for contacting us. More 

london
Level Contributor
81 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 30 October 2016 via mobile

On the 30th oct we went to book a boat trip in the morning following the guide book suggestion at the pear of the Faberge meuseum. The guy who approached u offer us a cruise with English audio guide in a small boat with glass top (he showed us the boat T the pear). Looking at the route map we... More 

Helpful?
2 Thank spasci
Orlando, Florida
Level Contributor
1,010 reviews
821 attraction reviews
common_n_attraction_reviews_1bd8 1,770 helpful votes
Reviewed 8 October 2016

St Pete is often called Venice of the north. Rightfully so. Crescent shaped canals ring the city, all connecting to Neva River, which appears to be the Grand Canal of its southern sister. Overseas Adventure Travel had arranged for our 16-member tour group to enjoy this excursion on our first day in St Pete. It’s an excellent orientation tour, seeing... More 

Helpful?
Thank DeanMurphy2020
astramarineboats, Администратор at Astra Marine Boat Tours, responded to this review

Thanks for your feedback. we are pleased to receive such comments. We are looking forward to seeing you and on other trips of our company. Best regards. More 

Bodmin, United Kingdom
Level Contributor
70 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 18 September 2016 via mobile

Lovely boat tour of the canals and places of interest for a bargain price. However, the tour was all in Russian. This didn't spoil the views just disappointed I had no idea what the history of the buildingsun we were passing was

Helpful?
Thank Emma M
astramarineboats, Администратор at Astra Marine Boat Tours, responded to this review

Hello, Emma! Thank you for your comment. Beacuse of not good weather the route of the canal cruise was changed, and the excursion was only in Russian. We apologize that our colleagues didn't inform about that. We will try to avoid such situations in future. More 

New Hampshire
Level Contributor
261 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
Reviewed 31 August 2016

Took advantage of a trip from in front of winter palace to Peterhoff on Saturday. Good price and good weather made for an enjoyable trip. Hydrofoil we were on had small area that could enjoy the trip outside. Got to see some of the city I had not see before including the new bridge and football stadium. Recommended way to... More 

Helpful?
Thank Lovingit T
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

Thanks for the nice review . We are glad that you liked the trip to Peterhof . We are waiting for you on our company's other tours . More 

Redditch, United Kingdom
Level Contributor
52 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 15 August 2016

There are lots of boats along the river and it's a mind field of trips ( unless you know exactly the one you want ) we just got on the northern islands ( it was next one leaving ) so just sit back and enjoy the relax its was only 600 each and well worth it, We sat inside with... More 

Helpful?
Thank Eileen M
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

Thank you for the nice review . We are glad that you enjoyed one of our excursions . We will be very pleased to see you on the other flights of our company . More 

1 review
Reviewed 1 August 2016 via mobile

Awful experience. We were promised an English guide, and asked Three times to be Sure that there definitely would be english information. After 20 minutes of hearing only russian information, we asked when there would be english information. Only then they gave us English audioguides, but the russian information was very loud and we couldn't understand a word of the... More 

Helpful?
Thank Barbara D
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

Thank you for taking the time to provide feedback about our company . It was carried out verification of your situation . Indeed Russian audio guide was very loud . Now the situation is corrected . Audio guides in English are well heard. We will try to make our service better . Thank you again for helping us to correct... More 

Level Contributor
34 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 31 July 2016 via mobile

We did the 2 hour tour for 800 roubles after checking that commentary would be available in English. The lady at the ticket booth said there was an English audio guide (which there was). However she didn't explain that the main commentary over the loudspeaker was in Russian, and this was very loud and not always in sync with the... More 

Helpful?
Thank AADDH
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

Thank you for taking the time to provide feedback about our company . We are glad that you liked the walk route. We will check the health and audio guides are sure to appreciate the volume of Russian audio guide on board. We hope to see you among our guests again. More 

Birmingham, United Kingdom
Level Contributor
55 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 26 July 2016 via mobile

Four of us went on the canal boat ride which took about two hours. It was a decent price (about 9 pounds each) and the boat was fine as it was a nice day. The boat provided umbrellas to shield you from the sun which was nice and you could buy water if needed. The tour was done in Russian... More 

Helpful?
Thank Avjeet G
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

Thank you for your positive feedback. We are always happy to tourists from different countries and are trying to expand their opportunity to conduct tours in different languages ​​. We are looking forward to seeing you again . More 

1 review
Reviewed 26 July 2016 via mobile

It's one of the biggest boat trip company in town but just as a review said earlier, I wish I could give zero stars. Unfortunately we lost out tickets for drawbridges and asked if they could check the record and reprint them, or, we could even repay the ticket. The lady at the desk kept saying that it was our... More 

Helpful?
Thank Carol Y
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this review

we regret that there was such an unpleasant situation . to understand it , and to rectify the situation , we need to know , you bought tickets online on the website or directly on the waterfront . Do you have information on the amount of your order , or you know , the number of seats ? More 

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