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Office de Tourisme de L'ouest de la Reunion

1, place Paul Julius Benard | 1, place Paul Julius Benard, Saint-Gilles-Les-Bains 97434, Reunion Island
+262 810 79 77 97
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Review Highlights
Worth visiting

We wanted to get some information and found ourselfs in the middle of great service. We asked about... read more

Reviewed 1 July 2018
TuRanta
,
Ypaja, Finland
Helpful English speaking staff

We were dropped off near the Aquarium by the cruise ship shuttle bus. We collected some good... read more

Reviewed 21 March 2018
Derek20130924
,
Sydney, Australia
Read all 70 reviews
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Overview
  • Excellent30%
  • Very good40%
  • Average18%
  • Poor7%
  • Terrible5%
1 Jul 2018
“Worth visiting”
20 Mar 2018
“Helpful English speaking staff”
Closed Now
Hours
Hours Today: 10:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
LOCATION
1, place Paul Julius Benard | 1, place Paul Julius Benard, Saint-Gilles-Les-Bains 97434, Reunion Island
CONTACT
Website
+262 810 79 77 97
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Reviews (70)
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1 - 10 of 10 reviews

Reviewed 1 July 2018

We wanted to get some information and found ourselfs in the middle of great service. We asked about tango argentine in Saint Paul and they made some inquiries. We got to know that there is actually a milonga close to our own hotel. They called...More

Thank TuRanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

We were dropped off near the Aquarium by the cruise ship shuttle bus. We collected some good information from the Tourism Office so that we could walk around the area. The staff there helped us to get free wi-fi on site. The office closed a...More

Thank Derek20130924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTIOuest, Responsable relations publiques at Office de Tourisme de L'ouest de la Reunion, responded to this reviewResponded 22 March 2018

Thanks for your feedback. We are delighted that you have discovered Saint-Gilles thanks to our advice. We hope you enjoyed your stay on Reunion Island and that we will have the pleasure of welcoming you there again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018 via mobile

A place to avoid if you look for holiday..noisy and music from bars and restaurants every night..in and out of motorbikes and scooters despite forbidden..walking people need to be carefull...restaurants offerings cheap food and sandwiches a gogo..young people place looking for ?? beach close due...More

Thank EdgardGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 December 2016 via mobile

We are a friendly couple, not arrogant or very demanding and just walked in the office du tourisme in Saint-Gilles-les-Bains. Both persons working in the office never addressed us when we walked in, nor even looked up. When we asked for some precise information (in...More

2  Thank Yves D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2016

This is definitely a place where all tourist should visit the day they land. The staff was very helpful in suggesting english speaking guides. They even booked most of our attractions and made our lives easy.

1  Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTIOuest, Responsable communication at Office de Tourisme de L'ouest de la Reunion, responded to this reviewResponded 12 August 2016

Thank you for your positive opinion and your recognition of our work . See you in the West of Reunion !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2016

the staff is helpful but will not go out of their way to help you . their knowledge of the attractions is limited to the pamphlets available on the walls . you would be better off talking to other tourists of sticking to tripadvisor ....More

Thank philippe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2016

Visited on our family holiday to Réunion. Very helpful in guiding us to some amazing places and sights on the island.

Thank alemsiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2015

The girls at the office were great in assisting me to fill some free time due to a canceled tour. They know a lot about the island and the different activities as well as if they are applicable for English speaking visitors. The office has...More

1  Thank macf1an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2015 via mobile

We found the staff here so helpful and friendly. It's quite hard to figure things out and places to visit on Réunion if you only speak English as everything including information brochures are written in French. The staff spoke great English and helped us book...More

Thank Shalyceryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2015 via mobile

The friendly staff here spoke very good English & were so helpful in providing information & suggested itineraries for us. Due to our lack of spoken French, they made several reservations for us (helicopter, paragliding, forestry). Nothing was any trouble for them. Definitely visit their...More

Thank Paulette561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Neelum N
7 April 2018|
Answer
Response from OTIOuest | Property representative |
Hi, in order to give you a personalised advice, I invite to you to send us an e-mail. One of our Destination's Expert will be pleased to give you a response as soon as possible. Thank you for choosing the West Coast tourism... More
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JanenWilhelm
2 October 2015|
Answer
Response from OTIOuest | Property representative |
Dear Jan, First of all we warmly thank you for choosing West Tourism Office. The better way from the St. Denis airport to your hotel is to take a taxi. It will be very easy to grab a taxi from the airport. Our public... More
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