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Office de Tourisme de L'ouest de la Reunion

Closes in 7 min: 10:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
Open today: 10:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
Review Highlights
A very informative visit

This is a very nice centre with very helpful staff that speak good English. They have free maps and... read more

Reviewed 21 August 2018
Democratic Republic of the Congo
Helpful English speaking staff

We were dropped off near the Aquarium by the cruise ship shuttle bus. We collected some good... read more

Reviewed 21 March 2018
Sydney, Australia
Read all 77 reviews
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Traveller Overview
  • Excellent28%
  • Very good41%
  • Average16%
  • Poor9%
  • Terrible6%
21 Aug 2018
“A very informative visit”
20 Mar 2018
“Helpful English speaking staff”
Closes in 7 min
Hours Today: 10:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
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1, Place Paul Julius Benard, Saint-Gilles-Les-Bains 97434, Reunion Island
+262 262 42 31 31
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Reviews (77)
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1 - 10 of 11 reviews
Reviewed 21 August 2018

This is a very nice centre with very helpful staff that speak good English. They have free maps and info leaflets to take and trekking routes etc. They also have a nice shop for souvenirs which are not too expensive unlike the hotel shops.

Date of experience: August 2018
Thank teresalegg
Reviewed 1 July 2018

We wanted to get some information and found ourselfs in the middle of great service. We asked about tango argentine in Saint Paul and they made some inquiries. We got to know that there is actually a milonga close to our own hotel. They called...More

Date of experience: June 2018
Thank TuRanta
Reviewed 21 March 2018

We were dropped off near the Aquarium by the cruise ship shuttle bus. We collected some good information from the Tourism Office so that we could walk around the area. The staff there helped us to get free wi-fi on site. The office closed a...More

Date of experience: February 2018
Thank Derek20130924
OTIOuest, Responsable relations publiques at Office de Tourisme de L'ouest de la Reunion, responded to this reviewResponded 22 March 2018

Thanks for your feedback. We are delighted that you have discovered Saint-Gilles thanks to our advice. We hope you enjoyed your stay on Reunion Island and that we will have the pleasure of welcoming you there again.

Reviewed 11 January 2018 via mobile

A place to avoid if you look for holiday..noisy and music from bars and restaurants every night..in and out of motorbikes and scooters despite forbidden..walking people need to be carefull...restaurants offerings cheap food and sandwiches a gogo..young people place looking for ?? beach close due...More

Date of experience: January 2018
Thank EdgardGM
Reviewed 4 December 2016 via mobile

We are a friendly couple, not arrogant or very demanding and just walked in the office du tourisme in Saint-Gilles-les-Bains. Both persons working in the office never addressed us when we walked in, nor even looked up. When we asked for some precise information (in...More

Date of experience: December 2016
2  Thank Yves D
Reviewed 30 June 2016

This is definitely a place where all tourist should visit the day they land. The staff was very helpful in suggesting english speaking guides. They even booked most of our attractions and made our lives easy.

Date of experience: June 2016
1  Thank Rohit S
OTIOuest, Responsable communication at Office de Tourisme de L'ouest de la Reunion, responded to this reviewResponded 12 August 2016

Thank you for your positive opinion and your recognition of our work . See you in the West of Reunion !

Reviewed 18 June 2016

the staff is helpful but will not go out of their way to help you . their knowledge of the attractions is limited to the pamphlets available on the walls . you would be better off talking to other tourists of sticking to tripadvisor ....More

Date of experience: June 2016
Thank philippe D
Reviewed 7 April 2016

Visited on our family holiday to Réunion. Very helpful in guiding us to some amazing places and sights on the island.

Date of experience: May 2015
Thank alemsiz
Reviewed 13 May 2015

The girls at the office were great in assisting me to fill some free time due to a canceled tour. They know a lot about the island and the different activities as well as if they are applicable for English speaking visitors. The office has...More

Date of experience: May 2015
1  Thank macf1an
Reviewed 26 April 2015 via mobile

We found the staff here so helpful and friendly. It's quite hard to figure things out and places to visit on Réunion if you only speak English as everything including information brochures are written in French. The staff spoke great English and helped us book...More

Thank Shalyceryan
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Questions & Answers
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7 April 2018|
Response from OTIOuest | Property representative |
Hi, in order to give you a personalised advice, I invite to you to send us an e-mail. One of our Destination's Expert will be pleased to give you a response as soon as possible. Thank you for choosing the West Coast tourism... More
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2 October 2015|
Response from OTIOuest | Property representative |
Dear Jan, First of all we warmly thank you for choosing West Tourism Office. The better way from the St. Denis airport to your hotel is to take a taxi. It will be very easy to grab a taxi from the airport. Our public... More
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