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Urban Escape Day Spa & Beauty Lounge

Review Highlights
Fantastic day spa

Great spa with lovely, relaxing rooms, good selection of treatments and good value packages. The... read more

Reviewed 5 weeks ago
Julie M
,
Eastbourne, United Kingdom
via mobile
Relaxing spa

Fantastic massage and terrific pedicure. Very helpful staff and relaxing surroundings. Easy to book... read more

Reviewed 18 September 2018
Matebi
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About
Urban Escape Day Spa & Beauty Lounge is a luxury oasis for high quality massage and professional beauty treatments in a relaxing Balinese/Thai environment. Urban Escape offers a sanctuary for the senses and the perfect retreat for complete physical...more
Suggested duration: 1-2 hours
Contact
Jalan Indah 15/2 | Hotel Granada, Johor Bahru 81200, Malaysia
Website
+60 12-616 3429
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from US$ 24.70
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from US$ 35.20
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from US$ 16.50
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Reviewed 5 weeks ago via mobile

Great spa with lovely, relaxing rooms, good selection of treatments and good value packages. The ginger tea they serve is delicious, the perfect start to your treatment.More

Date of experience: May 2018
Thank Julie M
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 3 weeks ago

Hi Julie, A big thank you for taking time out to review us which was much appreciated. We are so happy to hear that you enjoyed your visit to Urban Escape and also found it good value for money. Our team of professional therapists aims...More

Reviewed 27 September 2018 via mobile

Had a 2 hr swedish massage at $215 Ringgit. Each massage room has its own bathroom and sink for you to take a shower before or after the massage. My masseuse was a Thai lady with strong hands but adjustable according to your needs. I...More

Date of experience: September 2018
Thank EstelleFoo
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 9 October 2018

Dear Ms. Estelle, Thank you so much for taking the trouble to give us a review which is very much appreciated. We are glad to hear that found your first spa experience both relaxing & refreshing. I will pass your kind words onto your Thai...More

Reviewed 18 September 2018

Fantastic massage and terrific pedicure. Very helpful staff and relaxing surroundings. Easy to book appointment.More

Date of experience: September 2018
Thank Matebi
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear Ms. Matebi, We really appreciate you taking time out to kindly give us a review of your recent visit to Urban Escape. Delighted to hear that it was a positive experience for you as we aim to please & pamper our customers. Thank you...More

Reviewed 15 September 2018 via mobile

My fiance & i loved every bit of it! From the Balinese embiance to the service given by the staff. We highly recommend you guys to have a spa date with them. Worth every cent! Will definitely come again soon! 😊👍🏼More

Date of experience: September 2018
Thank Daarreennaa L
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear Ms Daarreennaa L, So happy to hear that you and your fiancé loved your visit to Urban Escape. We are aware that our prices are a little higher than others but we aim to provide value for money & a high quality service in...More

Reviewed 11 September 2018 via mobile

Very clean and great place for relaxation! Staffs were also friendly! Would recommend the romantic couple massage package. 👍🏼⭐️💆🏽‍♀️💆🏽‍♂️More

Date of experience: September 2018
Thank micmic6
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear MicMic, Many thanks for your wonderful review and your kind words are very much appreciated by the Urban Escape Team. I have shared your comments with the staff and they were very happy. Glad you liked the Romantic Couples Massage Package and we encourage...More

Reviewed 10 September 2018

I highly recommend Urban Escapes spa for all of your pampering needs. All of the treatments are relaxing and professional. Claire, the owner, is so friendly, caring, and helpful. If it’s a massage you are looking for, all the masseuses are wonderful, respectful, and well-trained....More

Date of experience: September 2018
Thank Skeets2014
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 9 October 2018

Dear Rita, Wow ! Thank you so much for your beautiful review. Doctor Noi is one of our most popular therapists and you should have seen the big smile on her face when we showed her your review. We are so happy that you have...More

Reviewed 2 September 2018

I was recommended to visit Urban Spa for a deep tissue sports massage and was not disappointed. Such a cool place with awesome attention to detail. Great vibe about the place and a superb masseuse. Great value for money and the best sports massage I...More

Date of experience: August 2018
Thank Andy M
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 8 September 2018

Dear Andy, Many thanks for your recommendation and for making Urban Escape part of your Asia tour. We are so pleased to hear that you enjoyed your relaxation time spent with us. Kind Regards, Claire

Reviewed 2 September 2018 via mobile

This is actually my second visit. Went for a hike at Gunung Pulai the day before, hence I requested for deep soft massage. My masseuse was Miss Anna and she was so good! Painful (hello, deep soft tissue massage) but good. The facility is modern...More

Date of experience: September 2018
Thank daughterette
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 8 September 2018

Hi Ms. Daughterette, Thank you for coming back to Urban Escape for a second visit. My sincere apologies if the massage was painful after your long hike but am glad that you still enjoyed it & it relieved the tension in your muscles. Will pass...More

Reviewed 28 August 2018

Urban Spa is hands down the best day spa in JB... the spa is immaculately clean... luxury decor... high end products.... and the staff make you feel like a pampered goddess... Can not recommend this place more highly. I go for the amazing massages and...More

Date of experience: August 2018
Thank Jodie G
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 8 September 2018

Dear Ms. Jodie, Thank you so much for your kind words and referrals & we were so pleased that you had a relaxing time at Urban Escape. Yes our team of professionals do offer a wide range of beauty treatments as well as theraputic massage...More

Reviewed 23 August 2018 via mobile

Awesome place, we just love the couples room ambience very relaxing, skillfull therapist s don,t forget for their excelent service! (Fast response for booking and friendly). Located just opposite Aeon Bukit Indah, that make very convinience for us who come from Singapore by public transport....More

Date of experience: July 2018
Thank ReinaJ27
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 9 October 2018

Dear Ms. Reina, Belated thanks for your wonderful review and the team were very happy to receive your positive feedback. Thank you once again for your kind words and we look forward to seeing you back at Urban Escape. We will try our best to...More

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TinA1040
25 March 2017|
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Response from ABIAS76 | Reviewed this property |
Check the website provided. All info is set out there.
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