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Beppu Station Tourist Information Center

Certificate of Excellence
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Address: 12-13 Ekimae-cho, Beppu 874-0935, Oita Prefecture
Name/address in local language
Phone Number:
+81 977-24-2838

TripAdvisor Reviewer Highlights

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  • 27
    Excellent
  • 11
    Very good
  • 3
    Average
  • 0
    Poor
  • 1
    Terrible
Friendly and efficient service

Located at the Eastern side of Beppu station . There are 2 section : one for the Japanese and the other for Foreigners . Language spoken are Chinese , English and I am sure other... read more

4 of 5 bubblesReviewed 8 April 2016
Happy258
via mobile
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184 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Perth, Australia
Level Contributor
335 reviews
166 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Still finding quick advice for local attractions right in the train stations in Japan. Beppu was much bigger than we had expected and so needed help for a day there. Two tips were followed up- trying the hot sand experience at an onsens only 10 minutes from the station and catching the local bus to the ropeway to see the... More 

Helpful?
Thank Theresa D
Level Contributor
85 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Beppu tourist info centre has the most number of counter staff. One section is for Japanese and one section is for foreigners and non Japanese speaking tourist. There was a queue at the foreigners' section when we were there. A lady from the Japanese speaking section offered to help us. She spoke good English and was extremely helpful in addressing... More 

Helpful?
Thank IveeLim
Level Contributor
16 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 October 2016 via mobile

It is a good idea to start your travel in Beppu by making a stop at this station. The man at the station was able to give a lot of advices and answer a lot of our questions in english.

Helpful?
1 Thank François B
Aalsmeer, The Netherlands
Level Contributor
185 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

The people here are very friendly and helpful. You can get all the information about the sights, the means of transport , etc. Be sure to obtain combination tickets for the heels and the buses.

Helpful?
1 Thank JelleW
Level Contributor
61 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 July 2016

Located at JR Beppu Station the English staff (who are multi-lingual) will help you in planning your trips to the various locations around Beppu. Bus routes and rail links can be difficult, but they gave us all the information need.

Helpful?
2 Thank Thomas H
Hong Kong, China
Level Contributor
124 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 158 helpful votes
1 of 5 bubbles Reviewed 18 June 2016 via mobile

I have been through Beppu many times and there is an older lady that usually works on the English counter that is so amazing and helpful. This morning I went and unfortunately the lady was busy but there was also a man with glasses working there. He was so disinterested and getting information out of him was almost impossible. Every... More 

Helpful?
2 Thank travelinginasia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2016

if in Beppu stop by and have a chat. the staff have good english abilty (of course it will very for person to person). Lots of pamplets and maps in a several languages. they can help you track down what to down and the best way to get there. With the discount coupons they have available it might save you... More 

Helpful?
1 Thank Martin H
Melbourne, Australia
Level Contributor
70 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 25 April 2016 via mobile

The tourist information centre were a great help. They advised us to use our JR pass to access discounts for the 8 Hells and gave us ideas of places to go and recommendations. We also changed some AUD for Yen at the best rate we've received so far. The English speaking assistant was a bonus! And very patient with my... More 

Helpful?
2 Thank Naomi K
Perth, Australia
Level Contributor
78 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 22 April 2016

Helpful English speaking staff on duty when we called. All our queries were adequately answered. Not all staff speak a second language and so we were lucky

Helpful?
1 Thank stella w
Level Contributor
713 reviews
192 attraction reviews
common_n_attraction_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed 8 April 2016 via mobile

Located at the Eastern side of Beppu station . There are 2 section : one for the Japanese and the other for Foreigners . Language spoken are Chinese , English and I am sure other languages too Great staffs who are friendly and provide good information

Helpful?
1 Thank Happy258

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?