Hakone Karakuri Museum
Hakone Karakuri Museum
3.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Duration: < 1 hour
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Top ways to experience Hakone Karakuri Museum and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles22 reviews
Excellent
7
Very good
4
Average
6
Poor
4
Terrible
1

Considered Review
Norwich, UK1,100 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
A wonderful place. Charming shop and charismatic demonstration of the techniques used in making a beautiful puzzle box. We had a great time and - yes - I did buy one. It's with me now, 5,000 miles away from where I bought it in the lovely little shop. Best wishes all!
Written 1 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Boris B
37 contributions
5.0 of 5 bubbles
Dec 2019
Very friendly and detailed history and artifacts of Japanese Karakuri Boxes. With historical and contemporary puzzles. Many pieces had limited quantities so they are rare and can hardly be seen. The founder is a collector himself and made his collectables available to the public,
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rob Wolf
1 contribution
2.0 of 5 bubbles
Apr 2019 • Family
We came to see and appreciate this old traditional craftmanship. The small museum with ‚try-it‘ experiences is worth seeing, but the staff is a nightmare in terms of Japanese manner and politeness. We have lived in Japan and visited several times after, and love Japan, but we never saw such a behavior.
Foreigners are basically (and systematically) ignored, unless they insist to buy goods, while Japanese customer get full attention and explanations. Also for the ticket refund with purchase, the old Japanese woman staff pretended not to understand, although she had pointed out a few times during ticket purchase this option.
All in all, best to buy elsewhere, but not across the street, since it is the same company.
2nd worst ranking only thanks to the museum,
otherwise a nil would be appropriate
Written 23 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noel D
Newcastle, Australia505 contributions
5.0 of 5 bubbles
Nov 2018 • Friends
We were blown away by the demonstration of the special "secret" boxes, how they are made & even morso by how you approach trying to open on. Some had hundreds of moving parts -- amazing.
Written 6 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kevin2986
Tokyo Prefecture, Japan12 contributions
1.0 of 5 bubbles
Jan 2018 • Friends
It is located in very inconvenient area and I was stuck in really bad traffic jam taking me over 1 hour from Hakone Yumoto. The museum is very small and it is a part of tacky little souvenir store. The staff was awful with wrong attitude to the customers. Very arrogant. A store in Tokyo has better selection of the puzzle boxes so totally not worth visiting there.
Written 15 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil H
Philadelphia, PA8 contributions
5.0 of 5 bubbles
Jul 2017 • Family
The 'secret box' (or 'puzzle box') museum might have been the best thing we did during our two weeks in Japan. These karakuri are boxes and furniture that can only be opened if you know the secret.

Located near the Hakone checkpoint (equidistant between the two southerly stops on the Lake Ashi pirate ship sightseeing cruise - which are about a 15-minute walk apart), the shop is a little hard to find as there's no signage (look at their website for pictures and a map). But it's well worth seeking out.

This place is amazing. They have a whole bunch of puzzle boxes for sale. The shop attendant captivated our children by showing them the secrets to opening these boxes. They are very reasonably priced for what they are (and some are only available at this store). If you buy something - and it's hard not to - you get free admission to the museum part (which is only like 300 yen anyway). That is, if you can figure out how to open the door.

The museum part itself is three small rooms. The first room has lots of small boxes that you may or not figure out the secrets to opening. The third room has full-size furniture with cupboards and drawers that can only be opened if you know the correct moves.

A great place to stop and, if you have curious children, it's a must-see.
Written 26 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hakone Karakuri Museum - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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