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Otaru Canal Cruise

Opens in 6 min: 9:30 AM - 9:00 PM
Open today: 9:30 AM - 9:00 PM

Otaru Canal Cruise
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Traveller Overview
  • Excellent39%
  • Very good46%
  • Average7%
  • Poor6%
  • Terrible2%
4 weeks ago
“Not for English speakers or rainy days”
17 Jun 2018
“English Audio Volume Needs Re-recording”
About
Opens in 6 min
Hours Today: 9:30 AM - 9:00 PM
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Suggested duration: < 1 hour
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Contact
5-4 Minatomachi, Otaru 047-0007, Hokkaido
Website
+81 134-31-1733
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Reviews (149)
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1 - 10 of 12 reviews
Reviewed 4 weeks ago via mobile

We went on this 5 pm sunset canal cruise as part of a day trip. We were the only non Asian persons on the boat and we were not given a head set to listen to the continuous 40 minute commentary in English that might...More

Thank blackbat88
Reviewed 18 June 2018 via mobile

The cruise itself was very nice. The speed was slow enough to take pictures. The scenery is quite relaxing and we had such a beautiful day to explore. I was excited to learn there were headphones with alternative languages for the guided tour experience. However,...More

Thank samiam0125
Reviewed 3 September 2017 via mobile

The otaruo was great.we was there to day .we take boat for viditing the canal.the boat across the canal slowly and you can take photo.two side of canal are interesting with pretty and old buldings.but the prices for buying something is high.

Thank saeid-1983
Reviewed 22 July 2017

No only we cruised in the afternoon , it was drizzling! The operator gave us light weight raincoat and warmed the seats on the boat. Not bad for service isn't it? The 40 minutes cruise wasn't spectacular but enjoyable. Considering that they almost filled up...More

Thank Chong A
Reviewed 2 February 2017

A soothing and relaxing way to chill after a walk through Otaru during winter. We enjoyed the cruising and also the views. Tickets were inexpensive and worth the trip. The staffs were friendly and intellectual, proper safety gears were distributed for both adults and kids....More

Thank Nazhirah
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 21 February 2017

Dear Ms. Nazhirah, Thank you very much for trying the canal cruises we run. Our staff are doing their best to make our cruises enjoyable even for passengers from overseas, so we are very happy that you had a good time. I like to think...More

Reviewed 27 October 2016

Agree with others that it's a nice & relaxing way to see the canal, especially if you have elderly people in your group. They offered both English and Japanese tour and it's quite enjoyable to hear the history of the canal. The cruise is conducted...More

2  Thank gwen2015
Reviewed 15 September 2016

Taking a canal cruise along the historic Otaru Canal is a nice way to relax after a lot of walking. It's also a nice way to relax and see some of old part of Otaru and be told its history by knowledgeable locals. Buy your...More

2  Thank StuartGustafson
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 20 September 2016

Dear Stuart Gustafson, Thank you for trying our canal cruise. While we understand that providing explanation for our customers in their native language would be ideal, we often have people of many different nationalities on the same boat, so this is something that is quite...More

Reviewed 28 July 2016 via mobile

Staff was nice, but the tour was very meh. Walk the canal instead of being trapped on the boat. The boat was nice and some ok pictures.More

2  Thank qilun
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 17 August 2016

Thank you for taking our tour and for your opinions. We are constantly working to improve our tours, and the views from our canal boats differ depending upon the time of the day and the season, so please try our cruise the next time you...More

Reviewed 2 April 2016

we're at otaru in christmas eve. most of the passengers were japanese, we're the only foreigners in cruise. no english at all, so the explanation might be hard to be listened if you are not a japanese speaker. the explanation was very clear, and entertained...More

1  Thank Nuning P
Reviewed 27 December 2015 via mobile

The canal cruise runs for about 40 minutes mainly due to the speed of the boat. The distance travelled isn't far and the guide speaks in Japanese only. We were given a brochure to refer to information in English. Anyhow the cruise does give a...More

1  Thank rooban u
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 2 January 2016

Thank you very much for trying our canal cruise. We can sometimes operate cruises in English and Chinese, but as we are a small company, please understand that we cannot provide explanation in all languages on all cruises at present. The best we can do...More

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Questions & Answers
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Heidy K
30 May 2015|
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Response from Navigate809573 | Reviewed this property |
Informatuon: Company: Otaru Unga cruises. or Otaru cannal cruises. Address: 5 Otaru, Hokkaidou Phone number: 0134-31-1733
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