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We went on this 5 pm sunset canal cruise as part of a day trip. We were the only non Asian persons on the boat and we were not given a head set to listen to the continuous 40 minute commentary in English that might...More
The cruise itself was very nice. The speed was slow enough to take pictures. The scenery is quite relaxing and we had such a beautiful day to explore. I was excited to learn there were headphones with alternative languages for the guided tour experience. However,...More
The otaruo was great.we was there to day .we take boat for viditing the canal.the boat across the canal slowly and you can take photo.two side of canal are interesting with pretty and old buldings.but the prices for buying something is high.
No only we cruised in the afternoon , it was drizzling! The operator gave us light weight raincoat and warmed the seats on the boat. Not bad for service isn't it? The 40 minutes cruise wasn't spectacular but enjoyable. Considering that they almost filled up...More
A soothing and relaxing way to chill after a walk through Otaru during winter. We enjoyed the cruising and also the views. Tickets were inexpensive and worth the trip. The staffs were friendly and intellectual, proper safety gears were distributed for both adults and kids....More
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 21 February 2017
Dear Ms. Nazhirah,
Thank you very much for trying the canal cruises we run.
Our staff are doing their best to make our cruises enjoyable even for passengers from overseas, so we are very happy that you had a good time.
I like to think...More
Agree with others that it's a nice & relaxing way to see the canal, especially if you have elderly people in your group.
They offered both English and Japanese tour and it's quite enjoyable to hear the history of the canal. The cruise is conducted...More
Taking a canal cruise along the historic Otaru Canal is a nice way to relax after a lot of walking. It's also a nice way to relax and see some of old part of Otaru and be told its history by knowledgeable locals. Buy your...More
2 Thank StuartGustafson
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 20 September 2016
Dear Stuart Gustafson,
Thank you for trying our canal cruise.
While we understand that providing explanation for our customers in their native language would be ideal, we often have people of many different nationalities on the same boat, so this is something that is quite...More
Staff was nice, but the tour was very meh. Walk the canal instead of being trapped on the boat. The boat was nice and some ok pictures.More
2 Thank qilun
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 17 August 2016
Thank you for taking our tour and for your opinions.
We are constantly working to improve our tours, and the views from our canal boats differ depending upon the time of the day and the season, so please try our cruise the next time you...More
we're at otaru in christmas eve. most of the passengers were japanese, we're the only foreigners in cruise. no english at all, so the explanation might be hard to be listened if you are not a japanese speaker. the explanation was very clear, and entertained...More
The canal cruise runs for about 40 minutes mainly due to the speed of the boat. The distance travelled isn't far and the guide speaks in Japanese only. We were given a brochure to refer to information in English. Anyhow the cruise does give a...More
1 Thank rooban u
OTARUCC, お客様担当マネージャー at Otaru Canal Cruise, responded to this reviewResponded 2 January 2016
Thank you very much for trying our canal cruise.
We can sometimes operate cruises in English and Chinese, but as we are a small company, please understand that we cannot provide explanation in all languages on all cruises at present. The best we can do...More