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New Chitose Airport Onsen

Open Now: 11:00 AM - 9:00 AM
Open today: 11:00 AM - 9:00 AM
Review Highlights
Surprisingly Crowded at 10pm; Many Things to Do Inside.

Located on the 4th floor. The onsen was surprisingly crowded at 10pm. The premise was offering not... read more

Reviewed 7 July 2018
Bangkok, Thailand
it's relaxing and great experience, but pls follow rules.

it's free to try this japanese spa , called 'Onsen', if you stay in the airport terminal hotel... read more

Reviewed 5 weeks ago
Kuala Lumpur, Malaysia
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  • Excellent38%
  • Very good47%
  • Average12%
  • Poor1%
  • Terrible2%
Travellers talk about
“locker key”(4 reviews)
“locker area”(2 reviews)
Open Now
Hours Today: 11:00 AM - 9:00 AM
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Suggested duration: More than 3 hours
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987-22 Bibi | New Chitose Airport Terminal Building 4F, Chitose 066-0012, Hokkaido
+81 123-46-4126
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All reviews air terminal hotel locker key locker area massage chair place is clean early flight next morning japanese style entrance fee domestic terminal towels bath yukata sauna pajamas breakfast body
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1 - 10 of 51 reviews
Reviewed 5 weeks ago

it's free to try this japanese spa , called 'Onsen', if you stay in the airport terminal hotel. There are 2 pools in door (hot and cold) and 1 pool outdoor (hot). i love the outdoor pool very much. however, pls notice a few things....More

Date of experience: December 2018
Thank wong_tigger
Reviewed 9 December 2018 via mobile

If you have an airplane waiting time, you can experience a Japanese style spa. It is "Onsen". The Japanese are naked in the public bath. It may be a bit embarrassing, but it is normal in Japan. This place is clean and tasteful. Japanese style...More

Date of experience: May 2018
Thank Navigator812295
Reviewed 9 July 2018 via mobile

I went to this onsen as I stay in the airport hotel. That day I went to the onsen .There was a men go in to the women onsen. I told the staff there but they say the men go inside accidentally. How come can...More

Date of experience: July 2018
2  Thank ChinK254
Reviewed 7 July 2018

Located on the 4th floor. The onsen was surprisingly crowded at 10pm. The premise was offering not only onsen, but many kinds of activities such as game room, sauna, mist sauna, massage and so on. Unluckily, it was closed at 10.45 pm, so I did...More

Date of experience: July 2018
Thank yugac113
Reviewed 1 May 2018 via mobile

Disappointed. Arrived at airport early to have an onset pre flight - only to find out they won’t admit you if you have a tattoo. Understand this is custom for some traditional insensitive but this onsen is at an international airport and there to cater...More

Date of experience: May 2018
1  Thank Cassational
Reviewed 10 April 2018 via mobile

Been twice as stayed at airport hotel and they provide onsen pass. Its pretty big and outdoor onsen is very nice when it is snowing. Only issue is they now close at odd timing 8am to 10am which is the time would like to use...More

Date of experience: April 2018
Thank teoweme
Reviewed 2 April 2018 via mobile

We finished dinner at 8pm and had 1.5 hour to spare before our bus to Niseko. Decided to relax in this onsen though we didn’t have much time, didn’t regret it

Date of experience: April 2018
Thank sondraw734
Reviewed 20 March 2018 via mobile

I like the onsen concept. You can stay in the female area. They will not allow those who have tattoos to enter regardless of the tattoo size. The place is clean and comfortable. I stayed for 7 hours and I paid for 1500 yen plus...More

Date of experience: March 2018
4  Thank rosmariea2015
Reviewed 2 March 2018 via mobile

It is 2018, and you are an airport onsen. You have people from all over the world traveling through here. Japan is hosting the olympics in 2020. So why do you still refuse to allow people in who have tattoos? I have lived in Japan...More

Date of experience: March 2018
2  Thank Kmorgand747
Reviewed 27 February 2018

I have stayed at this airport onset 3 times. Thats how good it is. Easy check-in, relaxing bath, great sleep and breakfast the next morning. You even get a choice of pyjamas supplied in the overnight rate.

Date of experience: January 2018
1  Thank Colleen G
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Questions & Answers
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5 July 2018|
Response from rosmariea2015 | Reviewed this property |
They do but it’s not a locker. They place it inside a storage room. That’s why they will ask you to get all of the stuff that you need because once they place it in the storage area, you cannot request to get some of the... More
21 June 2018|
Response from rosmariea2015 | Reviewed this property |
Hello! Nope no need just wait for them to open at around 8am if I remember correctly. You can just walk in directly without reservation. Thats what I did