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Reaching Out Arts and Crafts

#103 Nguyen Thai Hoc Str., Hoi An 84510, Vietnam
+84 510 3910 168
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Review Highlights
Love this shop!!

Love love love this shop!! Beautiful silver jewellery and crafts at great prices. Service is... read more

Reviewed 1 week ago
Sarah5353535353
,
Melbourne, Australia
via mobile
Great!

Great place to go shopping! The artisans are people who are Deaf or have disabilities, and the... read more

Reviewed 2 weeks ago
Christina E
Read all 702 reviews
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Overview
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Reaching Out is a social enterprise, training and employing persons with disabilities. Our artisans create beautiful gifts of high quality from tea ware patterned after that used by the Imperial family in Hue to elegant table ware and bedspreads of colourful silks. Our silver jewellery is designed in-house by our staff and made right on the premises. Customers are invited to visit the workshop which is right behind the retail store to watch how their purchases have been made. Our staff are willing to answer your questions and of course can tell you the details of the processes by which your gifts are crafted. They will also proudly show you to our Tea House, where you can experience a cup of coffee or tea, served in the traditional Vietnamese manner by our speech and hearing impaired staff.
  • Excellent90%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“fair trade” (35 reviews)
LOCATION
#103 Nguyen Thai Hoc Str., Hoi An 84510, Vietnam
CONTACT
Website
+84 510 3910 168
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Reviews (702)
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1 - 10 of 627 reviews

Reviewed 1 week ago via mobile

Love love love this shop!! Beautiful silver jewellery and crafts at great prices. Service is fantastic - an absolute pleasure to visit and shop here. Will be back again next time!

Thank Sarah5353535353
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 1 week ago

Hello Sarah Thank you for your enthusiastic review. We look forward to seeing you again.

Reviewed 2 weeks ago

Great place to go shopping! The artisans are people who are Deaf or have disabilities, and the quality and variety of the products is good. Would go again.

Thank Christina E
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 1 week ago

We always appreciate comments on Trip Advisor that highlight the quality of our products. Thanks!

Reviewed 3 weeks ago via mobile

This store is run by the same group that has the Reaching Out teahouse and has some beautiful crafts, jewellery and pottery all made by disadvantaged local people. There is no bargaining but I was happy to purchase as the goods were all very good...More

Thank RosesofTrafalgar
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 2 weeks ago

Happy to hear from another​ satisfied customer!

Reviewed 13 June 2017

We were in Hoi An for several days and just wandered into this beautiful shop. I bought 2 pairs of gorgeous silver earrings for a very reasonable cost. The staff was very helpful and the store was laid out professionally and aesthetically. I highly recommend...More

Thank mmbrenneman
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 5 weeks ago

Glad that you found some earrings! Thanks for your recommendation of our shop.

Reviewed 11 June 2017

Have been to this shop on our previous visit to Hoi An and was impressed by the quality of the workmanship of their gifts that I had to go back and purchase some more on our latest visit to Hoi An. You can see the...More

Thank Chris B
jothvn, Volunteeer at Reaching Out Arts and Crafts, responded to this reviewResponded 12 June 2017

We always appreciate hearing from repeat customers.... it means that we are doing something right!!!

Reviewed 7 June 2017 via mobile

You'll get unusual handmade gifts you won't see anywhere else! I purchased 2 pairs of beautiful handmade earrings and a necklace. I didn't have much time before they were closing. Wish I had found them earlier in the day and wish I had more time...More

Thank claudia
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 9 June 2017

We use the expression "win, win" every time we are trying to make a decision....staff, customers, suppliers, community......whomever will be impacted. So, thanks for the understanding​ review!!!

Reviewed 6 June 2017 via mobile

Brought some really nice gifts here and the prices were very reasonable. The quality is very good and they are made from recycled products. The staff are super friendly also.

Thank heartsminds
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 9 June 2017

Yes, we do use some recycled materials, especially with our products that use embroidered materials from ethnic communities. Thank you for your review.

Reviewed 4 June 2017 via mobile

Superb and helpful staff and excellent gifts to buy. The staff explained the work of reaching out and how they added value to the ceramic goods and many of the other items on display

Thank 777Rodney_B
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 5 June 2017

Our front line staff on the sales floor are very strong partners for the artisans who make our beautiful products. They know about the talent and hard work that goes into each piece. Thank you for your review.

Reviewed 3 June 2017

We bought a few gifts to bring back for friends and were happy to see some unique pieces that we didn't see anywhere else.

Thank casadeboys
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 4 June 2017

At Reaching Out we try to keep our designs fresh, yet traditional. Our artisans are rewarded, both personally and financially if a design they create is popular in the store. Thank you for your review.

Reviewed 2 June 2017

We sought out the store after visiting the tea shop. The store has some beautiful goods for sale. I purchased a beautiful china bowl, one of the cute lotus leaf tea strainers and a pair of gorgeous silver earrings. Well worth going in for a...More

Thank Lisa Jane C
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 4 June 2017

Happy to hear that you found some items to take home as reminders of your time in Hoi An.

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Questions & Answers
cleoSydney_aus
13 February 2015|
Answer
Response from jothvn | Property representative | Reviewed this property |
Yes, we do have a website...look for it: Reaching Out Vietnam Thank you for connecting
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