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Surprise Tailor Hoi An

Surprise Tailor Hoi An

Surprise Tailor Hoi An
5
8:00 AM - 8:30 PM
Monday
8:00 AM - 8:30 PM
Tuesday
8:00 AM - 8:30 PM
Wednesday
8:00 AM - 8:30 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 8:30 PM
Saturday
8:00 AM - 8:30 PM
Sunday
8:00 AM - 8:30 PM
About
Clothes and accessories tailor shop situated in the heart of the old city in Hoi An.
Duration: 1-2 hours
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  • Greg P
    1 contribution
    5.0 of 5 bubbles
    Great customer service and knowledgeable staff
    I went to Surprise Tailor and I received excellent input from the staff who assisted me. They suggested a few colours for shirts that matched extremely well with the suits that I picked. At the final fitting everything looked really good. When I got back to my hotel I decided that I wanted the pant legs lengthened slightly. Surprise Tailor were very understanding and agreed to make the requested alterations. As I was leaving for another city early in the morning, I made arrangements for the pants to get to Surprise Tailor. They provided additional excellent service in having the pants sent to the hotel I will be at in HCMC. I got two custom made suits and three custom made shirts for less than what I would pay for a single quality suit back home in Canada.
    Visited September 2023
    Travelled with friends
    Written 4 October 2023
  • Mobile64889059049
    3 contributions
    5.0 of 5 bubbles
    Amazing tailor
    John and his employees were available to answer any questions we had and patiently worked with us to find the ideal offer. The three piece suit and shirt we both received were ready within 24 hours. The results were marvelous. Customization requests were implemented within a few hours after the try on. The contact was very friendly and communicating in English was no problem. Overall, highly recommended.
    Visited October 2023
    Travelled with friends
    Written 5 October 2023
  • Discover08353520222
    1 contribution
    5.0 of 5 bubbles
    Affordable high quality suit
    We wanted to use the opportunity to get an affordable handmade suit in Hoi An when we got there. We met John in the Bus to Hoi An. Our Taxi Driver also recommended a tailor to us. We compared the two and thought that Surprise Tailor seemed more legitimate so we went there. We got some good recommendations. I finally chose a navy blue suit instead of a grey one and a white shirt. John was very straightforward and you could tell that he has experience. After that he took the measurements. Around 24 hours later we came back to get the suits and were very satisfied with the result. A tie was also included which cannot be seen on the foto. Both of us had to do little adjustments which were finished two hours later. We payed each 185 dollars for a three pieced suit, a tie and a shirt.
    Visited October 2023
    Travelled with friends
    Written 5 October 2023
  • Tom
    Bath, United Kingdom10 contributions
    5.0 of 5 bubbles
    Great guy, great suits, great value
    I woke up on the overnight bus from Hanoi feeling pretty grim. But a friendly man came and chatted to me and said he had a tailor shop in Hoi An and I should go visit him. Neat marketing strategy, I thought. I almost didn’t get to see John’s shop as my partner fell in love with the dresses at Yaly (they are very good!) and I’d got some shirts from Mr Xe’s (also good) and Surprise Tailor is a little way from these shops. I’m so glad I did go though; he was fantastic - just as smiley and cool as I remembered from my half asleep interaction the day before. There was obviously a bit of upselling but I’ve just picked up two incredible outfits; one suit and one jacket / chino combo and I couldn’t be happier with the outcome. No alterations needed and he added a button to the cuffs of my shirt too which was very good of him. I would highly recommend Surprise Tailor! Very good quality and great value for money.
    Visited October 2023
    Travelled solo
    Written 6 October 2023
  • Emma
    8 contributions
    5.0 of 5 bubbles
    Amazing tailors with lovely staff!
    I went to Surprise Tailors with an image of a dress I wanted and they created the most amazing dress! They took my measurements in the afternoon and the next morning they had made the dress and it was the perfect fit! Surprise Tailors were a lot better value than other tailor shops I looked at and the quality is amazing. John and his team are lovely and I would definitely recommend!
    Visited October 2023
    Travelled as a couple
    Written 7 October 2023
  • Britt M
    1 contribution
    5.0 of 5 bubbles
    Great people, quality and design. Recommended!
    Amazing experience at Surprise Tailor. The tailors listens very well to all your preferences. My suit and dress turned out amazing. Good quality and quick service. When in Hoi An go visit for some special design! Many thanks to John and staff.
    Visited October 2023
    Travelled with family
    Written 8 October 2023
  • Daniel F
    2 contributions
    5.0 of 5 bubbles
    Amazing 4-piece tuxedo and 2-piece suit
    My experience at surprise tailor was exceptional. John, the owner of the tailor shop, is extremely experienced in the tailoring business and is a 1st generation tailor with over 40 years experience. He and his team were extremely kind and helpful when assisting me in choosing designs and materials for my desired suit style. I was also allowed to choose the colour of the lining and fabric which made the suits look even cooler. I ended up purchasing a tailored 4-piece tuxedo and 2-piece work suit of amazing quality / look and was given an amazing price for. When trying on my suits, John and his team noted that the shoulders should be adjusted to better suit my body build. This strongly reflects the excellent customer service and attention to detail John and his team provide. I highly recommend this place if you want a great tailored suit for amazing value of money and customer service.
    Visited October 2023
    Travelled with friends
    Written 15 October 2023
  • Eric B
    1 contribution
    5.0 of 5 bubbles
    Very nice outfit
    They tailored for me a outfit with linen and its pretty nice! I really like it. We made the measurements in the morning and come again in the afternoon for picking it up, because it was our last day in Hoi An. They made a really good work, i would recommend it every time again!
    Visited October 2023
    Travelled with friends
    Written 16 October 2023
  • Emma M
    8 contributions
    5.0 of 5 bubbles
    Brilliant tailor and an easy experience
    I had already planned to visit Surprise Tailor as I saw it had high reviews. Coincidentally we then met John on our bus into Hoi An who told us more about their services and we decided to visit later that day. I showed the team a photo of a bridesmaid's dress I had seen online and they knew what I wanted straight away. They quickly took some measurements then one day and some very small adjustments later, the dress was finished! I am so happy with it. My boyfriend also got a linen suit which he was really happy with too.
    Visited October 2023
    Travelled as a couple
    Written 27 October 2023
  • Simon C
    11 contributions
    5.0 of 5 bubbles
    Stumbled upon Surprise Tailor, definitely recommend
    We met John randomly on the bus to Hoi An, by coincidence we'd already marked his tailor shop to check out when we were there. I was skeptical going into the process, but reassured throughout. Really happy with the output - a linen summer suit in a colour usually outside my comfort zone / palette 😂 delivered to the UK. Definitely recommend visiting here if you're considering a tailored suit.
    Visited October 2023
    Travelled as a couple
    Written 27 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

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Lars A
2 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
We met John on the bus to Hoi An. He suggested stopping by in his shop and was very nice and not pushing about it. So we went, and we're not disappointed!

We got a Suit (3 pieces) 2 shirts, a blazer with pants and an evening dress for a total of 400€. Roughly 250€ for the Suit and shirts, 100€ for blazer and pants and 50€ for the dress (we weren't sure about the dress first, that's probably why it's so cheap in comparison).

Even though the price seems rather high for Asia we were still very happy with our experience. We've had plenty of time to pick what we liked. To get the perfect fit we came in 3 times within 2 days (to get all the details just as we liked them).

We'd recommend coming here for sure.
Perfect for suits. If you look for a dress make sure you have a good idea what you want. They can make anything happen, there expertise however lies with suits.

Written 14 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Zeb
Nashville, TN13 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
Went to them and got an estimate for some pants, did some price shopping around the area. Their pricing is competitive to most of the tailors in the surrounding areas, but I liked John's attitude and the vibe of the place so ultimately decided to go with Surprise.

Pants came out as expected, time will tell if the quality holds up. They were candid we could probably find cheaper options in the city, but for the fabric quality, attention to detail, and good customer service I think it's probably worth a few more dollars.
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rusty K
1 contribution
5.0 of 5 bubbles
Mar 2020 • Couples
I got two shirts and a suit tailored. After getting my measures taken it only took one day until the suit was done. The employees were very nice with the changes I requested on the fitting day. The jacket and the trousers only needed two minor changes concerning the fit and again were already done the next day. Everything has a nice slim and modern fit. They have a nice variety of colours and textiles to choose from. The prices depend on how much fabric they need for your size. All in all a nice prize for a tailored suit!
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Issy B
2 contributions
5.0 of 5 bubbles
May 2023 • Friends
We visited Surprise Tailor in Hoi An in May 2023, me and my 3 friends had 3 items each and they were made within 3 days to the highest of quality! We really enjoyed our time working with John and his team and couldn’t recommend their services any higher! Thank you
Written 25 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicolas C
2 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
Surprise Tailor has proven to be magnificent for us. People in the shop spoke good english and the process from initial measurements to first fittings & adjustments and finalisation went very smoothly. They were also very respectfull of our other plans we had during the day and made sure they were flexible to fit in a time for fitting and adjustments that was convenient for us. The final product (4 pants and a Kimono) looks really good, is of high quality and is perfectly in line with what we described. We will definitely come back here when back in Hoi An.
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Will S
7 contributions
5.0 of 5 bubbles
Jan 2024 • Solo
I found this place from the web ahead before landing in Hoi An, I got in touch with the shop and they immediately helped me finding the best solution according to my idea of suit, fabric and fitting. Once on the spot it took less than 48h to get the 3 pcs suit and 3 shirts ready for pick up!
John is a real gentleman as well as among the best craftsman in town, strongly recommend 10/10
Written 4 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jordan W
9 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
The service is second to none, John and his team really take the time to make sure that you get everything that you need. The quality of fabrics is second to none. The team even went to the tailor they manage whilst I was in the store to get the freshest samples so I could be absolutely sure that the quality was top notch. Overall a fantastic experience, if you go to one place in Hoi an to get tailor made clothing, think only to go to John and his team at surprise tailors
Written 23 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Juliane K
3 contributions
5.0 of 5 bubbles
Dec 2023 • Family
We met John, the owner, on the way from Da Nang and he was very helpful and invited us to his shop in Hoi An. We bought a women's blazer and a men's suit with shirt. The clothes were ready the next day and were just perfect. The price is unbeatable, the employees are very friendly and precise in their work, but not pushy. We are looking forward to being able to wear the clothes in Germany soon.
Google
Written 14 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Esther I
11 contributions
1.0 of 5 bubbles
Aug 2023 • Business
We met John on a bus from Hue to Hoi An. He told us about his store and seeing the good reviews we decided to make several garments with him.
I do not recommend it at all if you want to make pieces and you are a woman. Everything I did to myself was an absolute disaster.
I showed them a white blouse, and what they did to me has nothing to do with the example (you can see the sample and what I finally took in the images). Very small, the fabric with stains, poorly sewn, the bow to tie has a hole, the collar has nothing to do with it...
I also ordered a linen set. In the examples I showed, the top was very simple, it only had some ties on the side to tie. They insist on making seams on the breasts that then do not fit at all with the position of your chest, you can see in the photos where the seam is and where my chest is and the example. The solution they offered me: that I wear a bra, when they took my measurements without a bra, and also the top is open on the sides and would look horrible.
In conclusion, do not pay everything in advance, because if you do not like the pieces later, they do not offer refunds. I paid almost €200 for 4 items of clothing, of which I can barely wear 2. Besides, it's no use showing them examples, because then they do whatever they want.
A real scam, and surely one of the worst tailors in Hoi An.
Google
Written 17 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam M
3 contributions
5.0 of 5 bubbles
Apr 2023
My girlfriend and I met Mr John on the bus to Hoi an and he helped us get accommodation as we didn't have anything booked. John got it much cheaper for us than if we were to have booked it ourselves online. He told us about his tailor shop and we decided to check it out as I had already thought about getting a suit. He offered to pick us up from our hotel. As soon we got to his shop he offered us water (along with every other visit). Mr Johns customer service is unparalleled to any other tailor in Hoi an (he has even organised for us the bus to Hue for cheaper than usual). In the shop there are wide array of quality fabrics. After choosing my fabric and having my measurements taken, 24 hours went by and my suit was ready. John gave us a good price, and threw in a tie and a pocket square for free. I am extremely happy with my suit and my experience as a whole at Surprise Tailor. My suit fits absolutely perfect and John and his staff made sure that the design I wanted was fulfilled to perfection. My girlfriend also got a dress made, which she is also very happy with. She showed John and his staff what she wanted, and they made exactly that. Overall, I highly recommend Mr John's shop Surprise Tailor. And if you meet John on the bus, go check him out, he wont disappoint.
Written 1 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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SURPRISE TAILOR HOI AN (2024) All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

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