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Review Highlights
Avoid at all costs!

Hatyai World Tour is the worst bus company I've travelled with in Asia over the last 2 months. The... read more

Reviewed 10 September 2018
via mobile
Do not book transport through hotel

It is 11 miles from the bus station on Krabi to our hotel in Aonang Beach. I would suggest NOT... read more

Reviewed 6 September 2018
Kristen O
Kailua-Kona, Hawaii
via mobile
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Traveller Overview
  • Excellent3%
  • Very good0%
  • Average0%
  • Poor5%
  • Terrible92%
10 Sep 2018
“Avoid at all costs!”
5 Sep 2018
“Do not book transport through hotel”
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78/19 Krabi-Khaotong Road | Pak Nam Subdistrict, Krabi Town 81000, Thailand
+66 83 393 3387
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Reviews (52)
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1 - 10 of 30 reviews
Reviewed 10 September 2018 via mobile

Hatyai World Tour is the worst bus company I've travelled with in Asia over the last 2 months. The bus station is secluded from Krabi and Ao Nang, meaning multiple mini van changes and lots of waiting around. The final change gave us a mini...More

Thank leinadtravels
Reviewed 6 September 2018 via mobile

It is 11 miles from the bus station on Krabi to our hotel in Aonang Beach. I would suggest NOT booking transportation through your hotel as this service was disorganized and the first rude person I’ve met in Thailand. (The hotel prob gets a cut...More

Thank Kristen O
Reviewed 9 July 2018 via mobile

Unnacceptable performance: trip duration wrongly indicated at ticket office, car was overloaded with more people than seats, no space for legs due to luggage. Finally: driver watching videos on smartphone while driving. My poorest trip ever. 👎

Thank fischdoc
Reviewed 31 May 2018 via mobile

Horrible travelling experience, used the minivan service from Krabi to Phuket airport this morning. The minivan departed from our hotel at 10 am and took us to a secluded bus station. We had to wait over an hour and a half in the scorching sun...More

Thank AlexandreM5406
Reviewed 29 March 2018 via mobile

We booked our transfers through Emotion Travel Agency in Phuket. I have just sent them a scathing email. The travel agency booked our transfers using Hatyai - what terrible service. They picked us up 1.50 hours later and as all the other reviewers have complained...More

Thank ecsonza
Reviewed 27 February 2018

Our p/u time was at 7am in Koh Lanta. They came with a 12 seated bus (minivan), we were 13 + all the bags, after the driver picked up all guests. We were sitting like the sardines in the can. Then we arrived at 10:50...More

2  Thank Krisztina N
Reviewed 27 February 2018

As transfer, please do not use them! 1st, they promise from point to point. written on voucher the hotel name pic up time everything. Of course they are never on time. second, they forget to inform you, you should stay in Krabi for couple hours...More

Thank zerge73
Reviewed 4 February 2018 via mobile

We have been announced that the bus leaves in 10 min. After we’ve been seated in bus and our luggages in trunk- we waited 20 min and shock came. They told us to go out from bus and take our luggages (we were 2 and...More

Thank NiNa L
Reviewed 25 January 2018 via mobile

It was the worst service of Thailand! We started our trip one hour delayed and ended up several hours delayed. It was a full wasted day of my holidays. Too many people inside of a van with a scrap a/c. The trip was so bumpy,...More

Thank brites89
Reviewed 2 January 2018 via mobile

Was traveling from Ao nang to Phuket. Tge driver from Ao nang threatened all of us passengers if we used the securitybelt. The thing who automatically brings the belt back after been used was broken in every chair, and he was to lazy to fix...More

Thank Daniel H
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