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Review Highlights
Massage was awesome and the spa ambience was amazing

the staff were friendly, free complimentary snacks and drinks and massage was good.The package... read more

Review collected in partnership with this attraction

Reviewed yesterday
Ayu S
,
Singapore River, Singapore
Nice and worthwhile

Massage was good and the ambience was pleasant. It was walking distance from the hotel we stayed so... read more

Reviewed 5 days ago
selvaranip
via mobile
Read all 1,212 reviews
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Traveller Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“couple room”(71 reviews)
“yogurt”(17 reviews)
“steam bath”(18 reviews)
About
Located just across from the Nagoya Hills Shopping Centre and The Hills Hotel, The Spa Secret is truly a one stop spa destination for the busy city dwellers to set their hectic minds away and unwind in coziness.We present only natural ingredients...more
Contact
Komp. Nagoya Garden Phase I | Blok D No. 1-2-3, Riau Islands Province, Indonesia
Website
+62 778 423123
Call
Reviews (1,212)
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684
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Show reviews that mention
All reviewscouple roomyogurtsteam batharomatic massagesingle roomnice ambiencevalue for moneyfull bodysecond visitexcellent servicemy friendbody scrubreturn againcustomer servicereasonable pricefoot massageplace is clean
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1 - 10 of 1,201 reviews
Reviewed yesterday

the staff were friendly, free complimentary snacks and drinks and massage was good.The package could be further enhanced with full spa package including sauna and flower bath.

Review collected in partnership with this attraction
Thank Ayu S
Reviewed 5 days ago

I've always visited Spa Secret almost every trip I've made to Batam, considering this the worst of them all. The first time I visited Spa Secret, service and massage were both exceptional therefore warrant our subsequent trips. However their massages have been on a declining...More

Review collected in partnership with this attraction
Thank andrewA1933XU
Reviewed 5 days ago via mobile

Massage was good and the ambience was pleasant. It was walking distance from the hotel we stayed so we opt to try out. Across Nagoya hill hotel. Friendly receptionist and they have few packages and depending on your budget. You can find some cheaper one...More

Thank selvaranip
Reviewed 1 week ago

Been visiting The Spa Secret for years, everytime I go to Batam. They maintain the good quality of spa massage, services, cleanliness, and helpful attitude to all customers. Keep it up. I would strongly recommend to all travellers that need real good spa massage.

Thank ananobuna
Reviewed 1 week ago

After the last visit last year. Coming back for a memory massage. In the end, disappointed due to poor assignment of couple room. It is quite noisy near to staircase. Often hear background noise from other ppl walking by and cardboard banging affect that treatment...More

Review collected in partnership with this attraction
Thank sky y
Reviewed 1 week ago

Need me to say more? Trust me! You will love your 1st experience with them with a wide smile and memorable moments. Satisfaction to the core. My choice of spa when I visit Batam.

Review collected in partnership with this attraction
Thank noorizan k
Reviewed 1 week ago

Body Feels alittle tired, having said visiting The Spa Secret was the best choice to relax my mind n body. Great service, great products, possessing outstanding quality n remarkably good. Thank u n look forward to my next visit.

Review collected in partnership with this attraction
Thank mervynchua
Reviewed 2 weeks ago

Love my masseur, Yati. Terima Kasih ya. Good touch. Will definitely come again. Although price abit on high side. Really worth it! Another plus - after massage pls make your way across the small road. THE MOST DELICIOUS AYAM PENYET in BATAM! "Plecing Penyet Cabe...More

Thank Sarina R
Reviewed 2 weeks ago

I felt that the security system can be better.Eg: provide wristbands for the key to our locker so that we can rest at ease without worrying abt losing or being secretly taken away without our knowledge. (Impossible to keep the key visibly near u while...More

Review collected in partnership with this attraction
Thank Icafyza
Reviewed 2 weeks ago

This place is really good. Friendly staff and excellent service. Went there a few times and would still want to go back again. Tried a few other massage places in batam too but still feel that here is the best!

Review collected in partnership with this attraction
Thank yanadayah91
View more reviews
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Questions & Answers
Ask a question
norashikina410
4 February 2018|
Answer
Response from Nilbean P | Property representative |
Hi Nora.. Yes, we do have male and female therapist for hair treatment. Feel free to contact us when you are coming, by phone ‭62 778 7711799‬ or email us.. Thank you.. Regards, The Spa Secret Team
0
Votes
chewhanhong76
30 October 2017|
Answer
Response from Nilbean P | Property representative |
Dear Chenhanhong76 Hi, thank you for the message. We are sorry that we do not provide transport pick-up. If you are coming, just let your driver know The Spa Secret, across Nagoya hill. We are easy can be found. Anything... More
0
Votes
IvyNg88
19 August 2017|
Answer
Response from Swee-Cheng | Reviewed this property |
hello Ms, From what I understand from my friends whi frequent Spa Secret, it doesnt provide transport service from the terminal. Usually tourists have their tour agent to bring them to Spa Secret. However, if your group... More
2
Votes