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Eska Wellness Spa Massage and Salon

| Nagoya Hill Ruko Mall Block P No. 3 & 3A, Riau Islands Province 29444, Indonesia
+62 778 7493906
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Review Highlights
Eska Massage

Visited Eska Massage on 12th Jan'18. They are allocated at Mega Mall. During the massage they will... read more

Reviewed 3 days ago
Eileen T
via mobile
Nice Spa

4 of us were here and spend around 3 hours for the various packages. The price is reasonable, not... read more

Reviewed 3 days ago
Alberttancl
,
Singapore, Singapore
Read all 342 reviews
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Provides a head-to-toe spa experience with an extensive selection of treatments and therapies. ESKA offers a menu of pampering treats such as massages, manicure, pedicure, hair treatment only from the salon, facials with high end Japan Tech, eye treatment, ear candling, hydrotherapy treats, refreshing scrubs, body slimming program, permanent hair removal with PTF. Escape from the hustle and bustle of city life to a place of Essential, Soothing, Kindly and Ambience Tranquility.
  • Excellent41%
  • Very good23%
  • Average18%
  • Poor8%
  • Terrible10%
Travellers talk about
“value for money” (22 reviews)
“my friend” (16 reviews)
LOCATION
| Nagoya Hill Ruko Mall Block P No. 3 & 3A, Riau Islands Province 29444, Indonesia
CONTACT
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Reviews (342)
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1 - 10 of 327 reviews

Reviewed 3 days ago via mobile

Visited Eska Massage on 12th Jan'18. They are allocated at Mega Mall. During the massage they will assure and check is the stroke too strong or weak for us. The environment was clean and nice. The opposite view in the room was really awesome. After...More

Thank Eileen T
Reviewed 3 days ago

4 of us were here and spend around 3 hours for the various packages. The price is reasonable, not cheap though but still value for money. You get what you pay. Massage was good, enjoyed the body scrub and body mask spa as well. we...More

Thank Alberttancl
Reviewed 2 weeks ago via mobile

Went for a girls day to salon. The staff was very confused at the kind of mani / pedi we wanted. (Just the usual gel nails). All of our polishes came off withina week. Also paid extra for spa pedicure and did not get a...More

Thank Fmm70
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 4 days ago

Dear Ms.Fmm70, We are glad that your manicure and pedicure came out perfectly! We are surprised that you had an unfavorable reaction to the spa pedicure which is all performed based on our standard operational procedures. Regarding the polish, we use the branded polish from...More

Reviewed 2 weeks ago via mobile

Me n my husband Wen to e hotel massage tat is at best western panbil eska spa... We book for 90mins but dey only massage me for 1hr n 30mins dey just do warm up!!! Is very bad cos I'm paying for 90mins massage!!!! N...More

Thank dulillah
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 4 days ago

Dear Ms.Dulilah, Our dear customers and reviewers, getting unwarranted negative reviews like this hurts our reputation, our business, and our hearts. We work really, really hard to bend over backwards for every single customer and treat them with the utmost respect and kindness, and in...More

Reviewed 3 weeks ago via mobile

Overall decent spa. Visited the location in Nagoya mall. Staff was friendly. Service was mixed - some staff was good while others just ok. Rates are good.

Thank TheVeggieWanderer
Reviewed 3 weeks ago via mobile

We went to Kepri outlet. A package bought from SG road show. We paid for the foot reflexology+foot spa+back massage 90mins. My hubby's masseuse is good. She concentrate on her work. Whereas, mine started late, end early. For foot still alright. When comes to back,...More

1  Thank 2015ECL05
Reviewed 4 weeks ago via mobile

Did the foot massage at the room facing the batam ferry terminal and ocean, good view of ferries going and coming in. Massage was good and price was reasonable. Only downside is that it's often crowded due to many travellers waiting for their check in...More

Thank Agreas
Reviewed 4 weeks ago via mobile

Staff are polite & welcoming, place look pretty new. That's the only positive reviews of this place. Staff are not trained at all in massage or reflexology. It didn't feel like a massage, felt more like a pat on the back. Was a complete waste...More

Thank Razeenah B
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 3 weeks ago

Dear Ms.Razeenah, Thank you for your feedback. Thank you for highlighting to us that the staff has improved on their concern of customers. As massage is a highly personalised service, it is a good point to note that different massage techniques are of different strength...More

Reviewed 10 December 2017 via mobile

The service is friendly, but - they does not specialise in any, hence the foot massage and mandicure is both poor - foot massage strength is lacking most of the time and sudden inconsistent strength at various point - mandicure therapist is poor, as my...More

Thank Ong Z
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 3 weeks ago

Dear Mr.Ong Z, Our protocol is to ask for feedback directly after each customer's treatment. The reason for such a feedback channel is to allow customers to address their concerns before stepping out of our outlets and let us begin our service recovery there and...More

Reviewed 9 December 2017 via mobile

The location is facing the pool. Hair service for children for (shampoo,cut,blow) is a good deal i think by stylist. My husband enjoyed his massage by Mr Bara for solid hour. Great to be served by them as a guest from the hotel.

Thank Samirah M
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Ask a question
Questions & Answers
485arym
6 October 2017|
AnswerShow all 2 answers
Response from EskaWellnessSpa | Property representative |
Yes 485arym, we accept cards, so sorry for late reply..
1
Vote
Julie J
28 April 2017|
Answer
Response from iceblended | Reviewed this property |
they do offer couple spa. Enjoy yr season!
0
Votes
Siti N
14 January 2017|
Answer
Response from EskaWellnessSpa | Property representative |
Hi Ms.Siti, Yes we do provide one way complimentary transport based on the criteria treatment. For more details, you can inbox us at facebook, browse Eska website, or can be contacted at +62 811 7008778. Thank you for... More
0
Votes