4WD Tours
6 hours
Free cancellation
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Mason Adventures
Mason Adventures
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
Full view
About
Mason Adventures (previously Bali Adventure Tours) is the island’s critically acclaimed and longest-established (est.1989) adventure tour operator. All of our products feature unrivaled, world class interactions, facilities and services to bring you Bali’s only complete ‘5-Star’ adventure experiences. We’re a family run business that owns and operates all of our tours and services, including our very own fleet of GPS-controlled buses that ties it all together. All tour guests are also covered by our exclusive free Helicopter Medivac Service in the case of any serious emergency. Our friendly and professional staff are the best in the industry, and as Bali’s safest, most efficient and eco-friendly adventure company, you can count on us to provide you with an unforgettable experience. Our full range of tours include: The Mason Elephant Park & Lodge, Jungle Buggies, White Water Rafting, River Kayaking, Mountain Cycling, Tropical Trekking, and Helicopter Sky Tours.
Ubud, Indonesia
Meets animal welfare guidelines
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Improve this listingTours and Tickets by Mason Adventures
Rafting
5 hours
Free cancellation
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Recommended by 92% of travellers
92% of reviewers gave this product a bubble rating of 4 or higher.
from
₹6,095
per adult
Rafting
5 hours
Free cancellation
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₹9,716
per adult
Day Trips
5 hours
Free cancellation
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Recommended by 100% of travellers
100% of reviewers gave this product a bubble rating of 4 or higher.
from
₹6,183
per adult
Hiking Tours
4 hours
Free cancellation
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from
₹5,300
per adult
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
1,482 reviews
Excellent
1,059
Very good
268
Average
90
Poor
27
Terrible
38
hayden73
Hindhead, UK44 contributions
Dec 2023 • Family
We were staying in Ubud and decided to try a bit of rafting while we were here. Our hotel organised it and Masons were the company delivering the experience. We were picked up in good time and as soon as we arrived we were looked after really well. The experience was phenomenal, really worth the money (4 of us around £160), as you see such an amazing river, whilst having a good adrenaline rush. I’d recommend these over the other companies as they start further up the river, and therefore you get to go for longer. You also get lunch and transport. Our guide, Jabrik, was a top guy and great rafter. He got us down the river, giving us a few adrenaline rushes along the way! You’ll see loads of other rafting companies along the river, but they look cramped!
Written 19 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your fantastic review! We're delighted to hear that you had such a thrilling and memorable rafting experience with us. It’s great to know that you appreciated the longer route we offer and that our guide, Jabrik, made the adventure even more enjoyable.
We’re glad you found the experience to be well worth it and that our team took good care of you from start to finish. Your recommendation means a lot to us, and we hope to welcome you back for more exciting adventures in the future!
Written 22 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
melaniepearce0
Brisbane, Australia4 contributions
Oct 2023 • Couples
Amazing experience today, the elephants are really well looked after, they each have there own keeper and they make sure they are ok,
Our safari guide knew everything about the elephants and the sanctuary and happily answered any questions we had.
Our jumbo wash experience was amazing, we were not rushed through and the keeper took lots of photos and videos and let us make our mind up when we were done.
The buffet lunch was good with everything from soups to desserts.
The only downside was the travel for us because we were 2 hours away it was a long trip in traffic.
All up it was worth the money and the fact that the money goes back into the sanctuary makes it even better. Well worth a visit
Our safari guide knew everything about the elephants and the sanctuary and happily answered any questions we had.
Our jumbo wash experience was amazing, we were not rushed through and the keeper took lots of photos and videos and let us make our mind up when we were done.
The buffet lunch was good with everything from soups to desserts.
The only downside was the travel for us because we were 2 hours away it was a long trip in traffic.
All up it was worth the money and the fact that the money goes back into the sanctuary makes it even better. Well worth a visit
Written 11 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
embrum2193
Birmingham, UK13 contributions
Oct 2022 • Couples
We recently were in Bali for our honeymoon and went on both the cycling tour and the white water rafting with Mason’s.
I would highly recommend the company they are very professional, the guides are all knowledgable friendly helpful and make the experience great fun!! The cycling tour is all downhill I’d say accessible to all and you can walk some sections if you want to! Great chance to see the local scenery in Bali!
The white water rafting was the best thing we did in Bali, so much fun, with severely professional and safe instructors compared to other companies where there have been recent accidents. Special shout out to Jackie our white water rafting instructor he’s amazing at his job!
All the trips have a lovely meal included and water etc as needed!
Book on and enjoy
I would highly recommend the company they are very professional, the guides are all knowledgable friendly helpful and make the experience great fun!! The cycling tour is all downhill I’d say accessible to all and you can walk some sections if you want to! Great chance to see the local scenery in Bali!
The white water rafting was the best thing we did in Bali, so much fun, with severely professional and safe instructors compared to other companies where there have been recent accidents. Special shout out to Jackie our white water rafting instructor he’s amazing at his job!
All the trips have a lovely meal included and water etc as needed!
Book on and enjoy
Written 20 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina L
4 contributions
Oct 2024 • Friends
I had the elephant experience. I wouldn’t recommend this park to anyone who truly cares about wildlife . I visited this park hoping to see elephants in a safe and protected environment, but I was sorely disappointed. It was heartbreaking to see that the elephants here seem neglected and unprotected.they hit them with a snitch to train them and obey them .I saw them to be on the spine with the tourist and snitch them with this tool to obey for the photos .Moreover there were many chains on their leg that probably fasten them .
It’s disheartening to think that a place promoting itself as a sanctuary offers such little respect and care to its animals.
it felt like a tourist trap that prioritizes profit over the welfare of the elephants.
This is not a resque place for the animals .
I hope the management will reconsider their practices and put more effort into caring for these animals. Until then, I wouldn’t recommend this park to anyone who truly cares about wildlife .
It’s disheartening to think that a place promoting itself as a sanctuary offers such little respect and care to its animals.
it felt like a tourist trap that prioritizes profit over the welfare of the elephants.
This is not a resque place for the animals .
I hope the management will reconsider their practices and put more effort into caring for these animals. Until then, I wouldn’t recommend this park to anyone who truly cares about wildlife .
Written 7 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LollyW27
Adelaide, Australia117 contributions
Dec 2019 • Couples
Sorry for the long post and I have tried to be fair and give positive feedback where I can but unfortunately this experience has some opportunities for development.
We were happy with the experience at the elephant sanctuary, which included optional washing, feeding and riding of elephants. There was also an enjoyable lunch as part of the package. The whole experience took about 2 hours and then there’s not much to do, it took less than 30 minutes to look at the museum though it was very interesting.
Not so good was the transport in a small older model minibus/people mover with broken springs in the seats and which was packed to capacity on the journey to the sanctuary.
Being the smallest of the passengers I was asked if I would occupy the middle of the seat in the row behind the driver. I spent the 2 hour journey in a lot of discomfort on broken springs and pushed up next to my husband by the large passenger on my other side - this is not a criticism of the other person who was very tall and large boned - this vehicle was just not big enough for 6 adult passengers to travel in comfort.
The return journey was disorganised. Having returned to the reception area of the park at the time advised for departure, we saw one of the couples who arrived with us from the same area, boarding a bus which had empty seats. We were told we weren’t on that one and we had to wait up to an hour as another couple travelling back on our bus had arrived on a different bus an hour after we did.
So finally we’re on the way in a packed bus again and the driver tells us that we need to meet another vehicle because one of the other couples is staying in a different area and needs to be transferred before we can continue back to our hotel.
I realise that the care of the elephants is a priority and is costly but given the price of the whole experience, I think some attention should be given to the comfort factor of the vehicles and the effective scheduling of passengers.
One final call out for both journeys is the drivers taking and making hand held mobile calls on some of the very winding roads.
We were happy with the experience at the elephant sanctuary, which included optional washing, feeding and riding of elephants. There was also an enjoyable lunch as part of the package. The whole experience took about 2 hours and then there’s not much to do, it took less than 30 minutes to look at the museum though it was very interesting.
Not so good was the transport in a small older model minibus/people mover with broken springs in the seats and which was packed to capacity on the journey to the sanctuary.
Being the smallest of the passengers I was asked if I would occupy the middle of the seat in the row behind the driver. I spent the 2 hour journey in a lot of discomfort on broken springs and pushed up next to my husband by the large passenger on my other side - this is not a criticism of the other person who was very tall and large boned - this vehicle was just not big enough for 6 adult passengers to travel in comfort.
The return journey was disorganised. Having returned to the reception area of the park at the time advised for departure, we saw one of the couples who arrived with us from the same area, boarding a bus which had empty seats. We were told we weren’t on that one and we had to wait up to an hour as another couple travelling back on our bus had arrived on a different bus an hour after we did.
So finally we’re on the way in a packed bus again and the driver tells us that we need to meet another vehicle because one of the other couples is staying in a different area and needs to be transferred before we can continue back to our hotel.
I realise that the care of the elephants is a priority and is costly but given the price of the whole experience, I think some attention should be given to the comfort factor of the vehicles and the effective scheduling of passengers.
One final call out for both journeys is the drivers taking and making hand held mobile calls on some of the very winding roads.
Written 9 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to put together your review, Lolly. I'm glad to hear you guys enjoyed your time at the park, but I'm sorry that there was an issue in regards to the transport. I've since spoken to our company transport team, apparently there was a mistake on the schedule, and in fact you guys were actually supposed to be on that first bus with the other guests.. Secondly, the vehicle with the seat with the broken spring should have been reported and not used until it was sent to be repaired and returned, in accordance with our transport standard operating procedures.
I wanted to thank you for bringing this to our attention and wish to assure that we've now taken the necessary steps to help make sure an issue like this does not reoccur in future.
Written 12 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rexeh
Bristol, UK20 contributions
Sept 2022 • Couples
Completely ruined my honeymoon.
Tried to book on their website twice, both times failed. PayPal payment went through and they took over $250 and won't return the money.
Avoid. Currently trying to go through PayPal dispute process and they deny receiving money despite it leaving my bank and being in PayPal as successful.
Tried to book on their website twice, both times failed. PayPal payment went through and they took over $250 and won't return the money.
Avoid. Currently trying to go through PayPal dispute process and they deny receiving money despite it leaving my bank and being in PayPal as successful.
Written 16 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica H
1 contribution
Oct 2024 • Couples
We did the Mason elephant experience. Would not recommend. Appeared to care more about reviews and Instagram posts than the elephants. They are trained and under constant supervision on a lead. At night time they are chained up by a short chain from one of their feet. These elephants aren’t protected here.
Written 7 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olga Naumenko
Dubai, United Arab Emirates10 contributions
Mar 2020
The experience itself was not very bad. However, the staff in the park doesn't care about the guests, many of them don't speak English at least to understand the guests' needs.
I was very disappointed with the Jumbo wash. It is described as an individual wash of elephant but in fact you just pay 120 US dollars just for few pictures with a water hose in your hands near poor elephant. I expected at least 20-30 mins to see the elephant so close to me, to have some connection for a moment, without rush and hysterics from other guests.
I was picked up from my hotel on time, dropped in the park and nobody explained the program. I was alone. I was sent to the elephant wash. I took off my sneakers and was waiting for my turn, since some other people were doing washing. I started my washing and literally in 5 mins some lady came and started shouting at me as I were taking too much time and this is their slot. I asked the staff about the procedure and schedule? They just laughed at me. Well, that lady and her grown-up children were quite aggressive. My mood was completely ruined. I left the place and came to the feeding spot. I was looking for a supervisor at least to clarify the situation, but I have to notice nobody paid attention on me. The staff pretended they don't understand English. Basically my first day was destroyed. Later on I was offered to wash an elephant again, it sounded like a provocation. Nobody said sorry. I would say this place is not friendly for the guests.
I was very disappointed with the Jumbo wash. It is described as an individual wash of elephant but in fact you just pay 120 US dollars just for few pictures with a water hose in your hands near poor elephant. I expected at least 20-30 mins to see the elephant so close to me, to have some connection for a moment, without rush and hysterics from other guests.
I was picked up from my hotel on time, dropped in the park and nobody explained the program. I was alone. I was sent to the elephant wash. I took off my sneakers and was waiting for my turn, since some other people were doing washing. I started my washing and literally in 5 mins some lady came and started shouting at me as I were taking too much time and this is their slot. I asked the staff about the procedure and schedule? They just laughed at me. Well, that lady and her grown-up children were quite aggressive. My mood was completely ruined. I left the place and came to the feeding spot. I was looking for a supervisor at least to clarify the situation, but I have to notice nobody paid attention on me. The staff pretended they don't understand English. Basically my first day was destroyed. Later on I was offered to wash an elephant again, it sounded like a provocation. Nobody said sorry. I would say this place is not friendly for the guests.
Written 18 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beck B
Boulia, Australia3 contributions
Jan 2020 • Couples
Volcano tour, white water kayaking, jungle buggies, elephant night safari with dinner under the stars. Absolutely epic day from start to finish. Worth every moment. Had our own private driver from 7:30am (pickup in Seminyak) to just been dropped off at 10pm. Ubud is 2 hours away (the elephant lodge). Amazing experience. The guides in every area were beyond brilliant, food amazing and were in three different locations. Definitely recommend kayaking over the rafting for those wanting a bit more adventure! And the jungle buggy guides could definitely learn to drive a little faster but I suppose they’re not as used the the insane driving of a cowboy from the west! Brilliant, amazing. Epic day.
Written 9 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the incredibly colourful review, Beck! Super stoked to hear you guys had a great time with us from start to finish :)
Written 10 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elise S
1 contribution
Jul 2023 • Couples
Went to the mason adventures elephant park.
It seemed nice until we went to wash the elephants, the guy keeping the elephant in the area yanked HARD at its ear to drag it a few steps to the side and punched it in the eye when it stepped away a little (hard enough to make its whole head jump) I was in shock and refused to get any more pictures. Horrible way to keep an elephant from leaving the area.
Every time it took a step to leave the area the guy put his hand up to its face half as a stop sign and half as if to slap his face, the elephant every time immediately stepped back which made me wonder what it’s scared of and what happens behind the scenes.
Was not happy with how the elephant was treated.
It seemed nice until we went to wash the elephants, the guy keeping the elephant in the area yanked HARD at its ear to drag it a few steps to the side and punched it in the eye when it stepped away a little (hard enough to make its whole head jump) I was in shock and refused to get any more pictures. Horrible way to keep an elephant from leaving the area.
Every time it took a step to leave the area the guy put his hand up to its face half as a stop sign and half as if to slap his face, the elephant every time immediately stepped back which made me wonder what it’s scared of and what happens behind the scenes.
Was not happy with how the elephant was treated.
Written 6 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure, but I guess it probably seemed like a good place to hang out
Written 24 July 2020
Здравствуйте! Хотели бы уточнить, сколько стоит видео после рафтинга? Где нас снимали ваши сотрудники?
Written 24 September 2019
Привет Ровинг, спасибо за твой вопрос!
Наша видеосистема регистрирует гостей во время их сплава по основным частям путешествия, и видео можно купить за 700 000 иорданских рупий.
Written 25 September 2019
I’d love to simply visit the elephants and bathe them. I’m not interested in riding them though would I need to book in advance or would it be possible to pay upon entry?
Written 14 September 2019
Book it so you get the transport. You can book day prior.
Written 15 September 2019
We are going in October....will there be enough water running to do the rafting? (Wet season well and truly over...)
Written 2 July 2019
Thanks for your question, Tee! Even though the Ayung River's flow isn't as high as it can be in the wet season, the river most certainly has enough water for fun rafting trips ;)
Written 4 July 2019
We have a car and don’t need transportation. Can we book an elephant safari when we arrive? How much is it?
Written 1 July 2019
Hi Evie, thanks for your question! Our 'at the door' price per adult for a safari ride (which also includes general admission) is 1,080,000 IDR per adult, 825,000 IDR per child, 325,000 IDR per infant, or 3,240,000 IDR for a family (2 adults + 3 children). Looking forward to having you guys soon!
Written 4 July 2019
We will be hikinng Mt Batur on Friday and would like to do an elephant safari on the way back. What is the latest. time we can arrive?
Written 1 July 2019
And when you book they will give you option which time the elephant is available for you .., thank you
Written 1 July 2019
Has anyone used the 'private car' option for the trip to the elephant park? How doe this work? Can we request the pick up time from our hotel? Thanks in advance.
Written 29 May 2019
Hi Kitenui,
Thanks for your question.
All of our elephant activities at the park can be organised and combo'd into our tour packages which include our buffet and return transport to you hotel/villa.
To check out our full range please visit our website at: masonadventures . com
I hope this helps, and hope to see you soon!
All the best,
Management
Written 3 June 2019
How are wild animals 'taught' to do these tricks?
Written 25 March 2019
Hi Martin,
Thank you for your question.
Since day one at our park in 1997, all training has been of a system of patience, repetition, and reward - quite similar to how most people would train their dogs or even a horse.
I must also add that our park strongly upholds a strict policy of instant dismissal for any staff member found abusing an elephant.
Please let me know if you'd like to ask anything else, and I'll be more than happy to answer.
Best regards,
Management
Written 26 March 2019
KILMO KANG
Ubud, Indonesia
Hi, I am in Ubud. Tomorrow I want to get rafting programm for 2 person, then how do I get reservation?
Written 2 February 2019
Hi Kangkilmo,
Thanks for your question!
You can make a rafting booking by either calling our number at +62361 721480, going out our website, or dropping into one of our offices :)
All the best,
Management
Written 4 February 2019
Maria B
London, United Kingdom
Hello, can I book an elephant bath, white water rafting and a buggy ride for the same day as an extra value package?
Written 15 January 2019
Hi Isabella,
Thanks for your query!
Yes, that would be possible, however, that particular combination at this stage is not listed on our website product list.
To make a booking, please send an email to us at info@masonadventures . com or call us at +62361 721480
I hope this helps!
All the best,
Management
Written 16 January 2019
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.