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About Raintree Holidays
Raintree Holidays is an experienced and professional Kerala Tour Operator and Travel Agent in South India, Welcomes you to Kerala for a honeymoon, family leisure, Group and Corporate Packages trip.
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Raintree Holidays
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Munna wrote a review Feb 2021
7 contributions
+1
Everything was very nice and superb 👌 enjoyed a lot than q for everything to raintree holidays 🥳👌😊🥳
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Date of experience: February 2021
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Dhanya C wrote a review Dec 2019
1 contribution
Very professional organization. Customized the tour according to our requirement and climatic conditions. Package cost is reasonable. Behavior of the peoples very nice. The entire Trip was extremely joyful as the hotels, vehicle and driver was above our expectations. Overall good experience
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Date of experience: November 2019
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Tarun Agarwal wrote a review Oct 2019
1 contribution2 helpful votes
We booked a tour plan to kerala from raintree holidays from 30th september 2019 to 6th October 2019. The driver was very unprofessional. On the first day....The car was in filthy and very dirty condition. Also....he was behaving as if he is doing kripa on us for driving the car. After 1 and half days of free time...he was unwilling to come 1 hour early on the next day. Also...we paid for a private deluxe houseboat while we were provided with sharing houseboat.
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Date of experience: October 2019
1 Helpful vote
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Response from keralaholidays, Manager at Raintree Holidays
Responded 5 Dec 2019
Hello Tarun Greetings........... We are not at all amazed by your review regarding your tour with us. First of all, your tour inquiry was a reference form Mr. Lokendra Meena & Team, who had a fantastic tour with us with his team. We never updated any tour itinerary with a private houseboat for your tour with us in Kerala, you can check all the emails from our side and it was clearly mentioned as "Houseboat - Sharing" in all the details we have provided, please read it clearly one more time if you can. Why should we offer you a 3BHK house for just 2 adults & minor? mere common sense. We requested to have a private boat in Alleppey initially itself, but it was you who insisted on a shared houseboat in Alleppey to reduce the cost and later just one day before houseboat your requested for private houseboat, but by that time, it was Dussera Holidays and all the good houseboats were already sold out and it was impossible to make any changes on the last day, and we provided the best one available for you with your choice of selecting the best room and veg food in the boat as requested. (Please check the link to find the photos of the houseboat that we have provided with Mr. Tarun Agarwal in the photo - https://drive.google.com/open?id=1Kb9VNuLzTw-YwVNIeOMpSbz9LwRLHShx ) Mr.Satheesh, our driver has been with us for the last two years and you are not the first person who is traveling with him. We have received great feedback from all our clients who have been with him for his well-renowned service and polite behavior. You never gave your ear to any of his words throughout the tour and you went on your own with your own Google research for all activities with unauthorized people at all the places and ended up in trouble with your own actions. Though he is a driver, he is not at your service for 24 hours, he has a family and home and he has to sleep well for his wellbeing and for your safety. Mr. Satheesh was always trying to help you at all places since you were traveling with a small child, even you made the car dirty at all places he never complained and cleaned the vehicle every day which takes at least one hour. Moreover, if you were not happy with the vehicle or the driver you should have informed us on day one or at least on the third day of your tour. You had no complaints about anything till the last day and you are coming with all these now. All the hotels/resorts & houseboats with room category were chosen by you and we have provided all of them without any change. We were getting calls from all the hotels/resorts you have stayed every day because of your actions. You even refused to pay at the resort at Thekkady after consuming the confectionery from the minibar in the room and made a big fuss with the manager there with your IES (Indian Engineering Service) status. The government may be paying you for the flights and room rent for your LTC package but rest everything doesn't come for free. The weirdest complaint that we got from you was that the people at the resort in Alleppey was not bowing at you when they see you... LOL, we don't know what you think about yourself, but let me tell you, my friend, that respect is something that you earn and not demanded. It can also be done this way "GIVE RESPECT AND TAKE RESPECT". You have defamed our reputation with all our service vendors with your atrocious behaviors and actions at all the places, for the sake of providing you with a tour package. Anyway, hope you are normal now and will move forward with a better perspective towards life. With all respects, we wish you all success and luck. Thanks & Regards Team - Raintree Holidays
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ShabinKumar_Sidra wrote a review May 2019
Kochi (Cochin), India1 contribution2 helpful votes
It was a pleasant trip. Accommodation was very good. Nice resort and houseboat was awesome. Driver and hotel staff were polite. It would have been more helpful if driver was able to converse in Hindi/English. All the arrangements from Raintree was good
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Date of experience: May 2019
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