I have been a traveler since ages....&, in all these years of traveling, I do avail the expert service of travel managers. I would like to say that Thinlay Dorjay, owner & COO of Active Adventures Ladakh has demolished all my preconceived, previously experienced notions of a typical Travel Operator!
I make my own itineraries & am open for expert advice by the local Travel Managing Expert who has the domain knowledge of the geography as well as logistics of the area....my Itinerary was appreciated by him, & I had asked him to book my stays, vehicles, & all necessary permits, etc.
Generally, the first thing ALL travel management cos. do is to give a schedule for the advance payment/s, & when the advance amounts are received by them, they send the relevant vouchers for the stays & the vehicle - no such thing happened here!! - for the first time in my life!! &, to tell you the truth - i was confused!
After literally coaxing Dorjay bhai for an advance, several times (so that I know they are managing my trip!!), he mailed some measly amount to be deposited as advance, which I paid immediately, to which I received an one liner mail - "advance received with thanks"!
I expected the vouchers - absolute silence!!
As the tour date came closer, without any vouchers in hand, i was getting tensed by the day!! He used to answer my (panic) calls with his usual nonchalant voice, & the calm smile & the "thik hai-thik hai staccato!!
I was NOT "thik hai" & was almost on the verge of pressing the panic button!
On the day before we were scheduled to travel a text comes from him - only the Kashmir contact person & driver details!!
When I reach Srinagar & especially after I start our trip for Ladakh, gradually, I realized what a fabulously adept Travel Manager Dorjay Bhai is!!
He made our entire trip, almost perfect - astoundingly fabulous stays, superb drivers, & all necessary arrangements, as required for a most comfortable, & lovely tour...
I experienced a person who has reached Zen level - oblivious of the monetary aspect - saying, always with his signature calming smile - he does this for pleasure!!
Leave aside your anxiety - rely on him & he will deliver the best of the travel experience in Ladakh!! I will recommend Dorjay bhai of Active Adventures to everyone who wants to travel to Ladakh!