Ocean Resort Casino

Ocean Resort Casino, Atlantic City: Hours, Address, Ocean Resort Casino Reviews: 3.5/5

Ocean Resort Casino
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Ocean Resort Casino is the ultimate destination for endless action and non-stop fun! Enjoy 138,000 sq. ft. of gaming entertainment, 1,399 rooms with unobstructed views of the ocean, a variety of fine and casual dining outlets, HQ2 Nightclub and Beachclub, Topgolf Swing Suite, Ivan Kane's Royal Jelly Burlesque Nightclub, Ovation Hall, Exhale Spa, 6 pools and tons of shopping!
Suggested duration
More than 3 hours
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3.5
490 reviews
Excellent
199
Very good
93
Average
54
Poor
58
Terrible
86

msdoe2009
Richmond, VA16 contributions
Will be back
Aug 2021
A friend of mine and I stayed August 21 - 25. We stayed on the 45th floor, which had an excellent view. Not sure if I want to be that high again. Had a ball and we are not really gamblers. The hotel offers a lot to do. The only fault I found in our room was that the lamp shades had holes in them. Other than that, I have no complaints. Service was excellent.
Written 1 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are overjoyed to know how lovely your experience was with us! We truly do appreciate you taking the time to give us all your feedback on Ocean Casino Resort. We hope to make more fantastic memories with you in the future!
Written 3 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Diane P
8 contributions
I would recommend!
Aug 2021
NICE clean, open floor plan, Very nice NON-Smoking area, GOOD Video Poker! Friendly Slots, had LOTS of fun here. Too bad I found it on the last day, I would have played here all week.
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We thank you for letting us know about your lovely time with us at the Ocean! We can’t wait to make more memories with you soon!
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tony V
2 contributions
HQ2 Pool and Bartender Experience
Aug 2021 • Couples
I was with my girlfriend this past weekend and had a great time at the Beach Club and Mansion HQ2 Pool. What really made it great was getting served by an incredible bartender known as Z. He's the life of the party, very friendly, entertaining and knows how to make amazing drinks! Highly recommended and look forward to going there again!
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are delighted to hear how lovely of a time you had while staying with us! Our goal is for all our guests to have an exceptional time. We truly do appreciate you taking the time to let us know of your experience! We hope to welcome you back again soon!
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lee
Washington1 contribution
Amazing place
Aug 2021 • Couples
This place is amazing. Great restaurants fun things to do if your not a gambler. Go to the private cabanas and spend a quite romantic time with your partner.
Written 28 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are overjoyed to know how lovely your experience was with us! We truly do appreciate you taking the time to give us all your feedback on Ocean Casino Resort. We hope to make more fantastic memories with you in the future!
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cameron
3 contributions
Worth it
Aug 2021 • Family
This place is so much fun. My husband and I loved it. We stayed in a king non smoking room for two days and it was everything we wanted. It’s right on the beach, and there’s basically a mall inside the hotel. It’s huge. I recommend it.
Written 28 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to let us know about your stay! We are delighted to hear you enjoyed your time with us. We can’t wait to see you again soon!
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Str8frwd
Enfield, CT148 contributions
Nice Hotel
Aug 2021 • Family
Three families came here on a Thursday night in August (2 of the families had kids under 5yo)and arrived around 10AM hoping for an early check in. Thankfully one of the three rooms were ready so we had access to change and have the hotel keys for the pool check in. We toured the lobby area and went outside to the patio area which was cool and had great views of the ocean. We had brunch at cafe 500 but it appears they had staffing issues as it took 30
Minutes for us to be seated. Food was decent but service was slow. The rooms are very nice and the shower is large with a bench and a separate area for the toilet. We were on the 23rd flood and had a view of the beach.

We then went to the indoor/ outdoor pool which was cool. They have a small access door from inside the pool to walk to the outdoor pool. There is an overhead shower giant sprinkler that shoots down into the indoor pool that most kids enjoyed. We tried the pina coladas from the outside pool bar but for $14 a piece
They were below average and not well portioned.

We initially made reservations at American Cut steakhouse but found there wasn’t any kid meal options. We then booked Villains and Saints. The meal was average and drinks weren’t very good. Don’t order cheese pizza for kids as it was terrible.

Parking garage is huge and was $10. Overall a pleasant stay but service department for restaurants was lacking. Gaming floor was nice. No progressive games which I found odd. Drink service was fairly prompt. Would stay here again and this place certainly has potential. Look up the history of the casino from when it was Revel. Very interesting. We also ordered takeout at lobby cafe for breakfast which was good.

Would definitely come back.
Written 20 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We appreciate you giving us your feedback as well as letting us know about your time with us. We will address your concerns with our leadership team. We do take all feedback into advisement when adjusting. We are pleased to know that you did enjoy your overall time with us. We look forward to seeing you again soon!
Written 21 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

K s
Linthicum Heights, MD23 contributions
Well
Aug 2021 • Family
Rooms were clean. They need to upkeep the flooring. Looks like the floor hasn't been polished since opened and do some dusting. Several of the restaurants are only open Sat and Sunday and the one Cafe in the hotel lobby is closed permanently. We had a good time and rooms are very sound proof.
It was very busy during our visit
Written 19 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We thank you for taking the time to let us know about your visit. We do take all feedback into advisement with our leadership team. We do hope to see you again soon.
Written 20 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lynn M
Colchester, VT505 contributions
Beautiful resort
Aug 2021
We did not actually stay here, but the aesthetics, the views, the restaurant choices, the games, and the vibe had us walking there from our own hotel each day. Will definitely stay here next time!
Written 7 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to give us your feedback. We are delighted to hear you enjoyed your time with us. We can’t wait to see you again soon!
Written 9 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Roger R
1 contribution
Disgusting
Jul 2021 • Couples
We stayed at the Ocean for our Anniversary 7/25 and 7/26. I am not the type of person that usually leaves bad reviews but this is the truth!! When we checked in right away we noticed that the room was dirty! We figured with Covid we could understand that maybe they were short staffed or something. My wife cleaned up the room and we went to the Casino. When we got back late that night my wife found a box of condoms and a used container of KY in our nightstand! The housekeeping manager was in my room the next morning apologizing and informed me that my resort fee would be refunded and another Manager would be contacting me that day. No one has reached out to me and no credit was given for the resort fee.
Written 2 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
It disappoints us to hear that you did not receive the level of service which we strive to uphold. Our goal here is that all our guests are served to and above satisfactory. We sincerely apologize that was not the case for you. We will be taking all your feedback into consideration. We do hope you will give us a second chance in the future.
Written 4 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

HMS
North Wales, PA1 contribution
Very Disappointed. Non-Smoking Suite Reeked of Cigarettes. Awful Customer Service.
Jul 2021 • Couples
Booked a Studio Suite for our Anniversary, Room 1452. 7/29/21. We went up to the room and the door was propped open. We quickly realized why. Reeked of cigarettes. The toilet wouldn’t flush, so my husband had to open the tank and fix it. No idea why housekeeping didn’t try to flush the toilet. Guess it wasn’t cleaned before our visit. Gross. There was a pink stain all over the carpet like someone spilled a drink. We hoped to get another room but the other studios were booked. Their resolution was to spray the room or switch us to a standard room at the regular rate, with no discount. I was not going to accept that. Took the manager to finally offer us a $150 discount to stay in the room. I booked the suite for a reason and was not going to take a normal room, otherwise that’s what I would have booked. The staff all seemed like that was the last place they wanted to be. Everyone we spoke to just stared at us with no personality whatsoever. Not one person on staff was friendly and we had to push for some sort of resolution. They seem to be trained not to smile or offer anything unless the customer pushes. That’s not good customer service. The manager never even offered an apology. I felt like I was in the twilight zone and just wanted to be done so we could get on with our trip. Our first trip away in 2 years. So we still paid over $350 to stay in this horrible odor for one night. I personally think we should not have been charged at all considering this was a non-smoking room. I asked and was told it was non-smoking. The last thing I wanted was to be charged more thinking we smoked in the room. When we finally went up to sleep, the pillows, linens and comforter stunk so badly of cigarettes I had a tough time sleeping. Making me wonder if they even changed out the linens in the room. Also disgusting especially in a pandemic. I wouldn’t trust that they’re following extra cleaning protocols as it seems like quite the opposite. Clean as quick as you can. The sofa in the room was so dingy we wouldn’t even sit on it. It’s truly disappointing bc the prices are STEEP and we’ve stayed before and always enjoyed the stay. Not sure what happened but I don’t think we’ll stay there again. The resort is beautiful and the breakfast at Harper’s was expensive, $75 for two people with no alcohol, but was actually worth it for the quality of food, presentation and service. You may want to visit Ocean for the restaurants and casino, but I would not recommend staying here unless it’s comped. Even then I think I’ll pass. Plenty more hotels to stay at in AC.
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We apologize that you did not enjoy your time with us. We will be addressing all the inconveniences you experienced with our leadership team. We hope that you will give us a second try in the future.
Written 2 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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