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Immersion Spa

1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
+1 800-800-8817
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Review Highlights
COST A FORTUNE- LOCKER ROOM ATTENDANT NASTY AND RUSHED US OUT

While booking my couples massage and finding out the only appointment was the last of the day I... read more

Reviewed 8 May 2017
DebZ0313
,
Kinnelon, New Jersey
Simply Classic Spa Services

This is one of my favorite spas within a two hour driving distance. Excellent deep tissue massage... read more

Reviewed 14 April 2017
Ynlvr
,
Chadds Ford, Pennsylvania
Read all 64 reviews
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Overview
  • Excellent57%
  • Very good20%
  • Average7%
  • Poor7%
  • Terrible9%
Travellers talk about
“lap pool” (9 reviews)
“waiting area” (7 reviews)
“locker room” (7 reviews)
LOCATION
1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
CONTACT
Website
+1 800-800-8817
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Reviews (64)
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1 - 10 of 64 reviews

Reviewed 8 May 2017

While booking my couples massage and finding out the only appointment was the last of the day I asked the booking agent if we would be rushed. They said "no we take your relaxation very seriously". THIS COUPLES MASSAGE WAS NOT CHEAP- ABOUT $700! First...More

Thank DebZ0313
Reviewed 14 April 2017

This is one of my favorite spas within a two hour driving distance. Excellent deep tissue massage, scrub and mud wrap. The floating table is delightful. This was my third trip in the past four years only because I had forgotten how much I enjoy...More

1  Thank Ynlvr
Reviewed 15 October 2016 via mobile

Took advantage of the spa week special and booked a massage. It was a wonderful experience all around. Spent the day relaxing by the pool and taking in the amazing views! Going during the week was a great option as we had the place to...More

Thank jede
Reviewed 12 October 2016

My husband and I both experienced different services at Immersion. I love the idea you have access to the pool and hot tubs for the entire day. It is beautiful and peaceful... We should have tried this sooner. I had a body wrap and he...More

Thank yummimummi1
Reviewed 31 August 2016

My favorite spa to date. Go during the week--we were practically the only ones there. The people who work there are super nice & down-to-earth. I had a facial and it was very relaxing and the esthetician was friendly, helpful, and didn't force products on...More

1  Thank PhillyMissy
Reviewed 20 July 2016

The most relaxing spa experience ever. Spend the whole day lounging / napping near a window with wonderful views of the sea, relax in a hot tub, or meditate in a steam room. The Immersion Spa will whisk you away to another place! The decor...More

Thank Ken H
Reviewed 26 April 2016 via mobile

I recently spent the day, and almost $1000.00 at the Immersion Spa. I chose the spa due to the Ayurvedic body treatments that they offer. Within two minutes of the services, it was obvious that the therapist had no knowledge or training in Ayurveda. I...More

4  Thank isabelbj
Joanna M, Guest Relations Manager at Immersion Spa, responded to this reviewResponded 11 May 2016

Isabelbj- We’re sorry your treatment didn’t meet your expectations. While our staff has been properly trained and certified, and receives continuous training, we know that your therapist missed an element of your treatment. We apologize again that your experience was not what it should have...More

Reviewed 25 April 2016 via mobile

We travel several times a month, and always use spa services. My fiancé booked a couples massage, this was booked in December. Our trip was this past weekend in April. He thought he had booked a couples massage, but we did not have a confirmation....More

3  Thank Lisa S
Reviewed 20 February 2016

Immersion Spa was fabulous! Spent a day here enjoying a terrific massage and other services. Loved the fresh figs and juice in the waiting area. Massage therapist was outstanding. Only the best get hired here. Hated to leave but will definitely return!

Thank graymar6
Reviewed 16 January 2016

I tried this spa last year with my daughter and while in quiet room the staff were so loud complaining about work hours. The treatment I wanted was only offered here. The spa was dirty and there were stains on the upholstery. I reported this...More

1  Thank Joan F
Joanna M, Guest Relations Manager at Immersion Spa, responded to this reviewResponded 16 March 2016

JoanF – We deeply regret the condition that you found Immersion Spa during your recent visit. We apologize that you were disturbed by staff while in the quiet area and assure you that the customer service you received has been brought to the attention of...More

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Questions & AnswersAsk a question
jenniferjohnston
Do you have to be guests of the hotel in order to make message appointments at immersion? We are staying at a friends beach house in brigantine but we wanted to get a message while we there.
18 April 2017|
Answer
Response from Ynlvr | Reviewed this property |
You may certainly use the spa without being a guest of the hotel. The Borgata has two spas. Choose the one that fits your needs best. Enjoy the beach!
0
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