Chillout Ice Lounge
Chillout Ice Lounge
3.5
10:00 AM - 11:45 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 11:45 PM
Friday
10:00 AM - 11:45 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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About
The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures, unique seating and illuminated interiors. All are maintained within a -6 degree Celsius environment, providing an icy escape that makes for a memorable chill out experience. There are hot drink options to help guests banish the icy chill and a variety of classic hot meals on offer. Once visitors arrive they are given thermal clothing to keep themselves warm in the minus six degrees. This comprises of a hooded parka (a heavy jacket), woollen gloves, shoes and socks, if required. Visitors are advised to spend a few minutes in the 'buffer zone' area to get acclimatized. The temperature in the buffer zone is set at 5 degrees Celsius, which gives the body time to adjust to the low temperature in the main Chillout Ice Lounge. The Chillout Ice Lounge combines the novelty of subzero temperatures with a unique interior design. It is a technological innovation in refrigeration, lighting, architecture & sculptured ice. The diffused lighting changes its colours at certain intervals and it filters through crystal clear blocks of ice, filling them with low-lux hues of varying patterns, making the moment freeze in its ambience. All these elements have been intelligently composed to create one of the best ice lounges in the world. The lounge serves hot soups, sandwiches, juices, hot chocolates, coffee, tea and a variety of deserts, mock-tails and confectionary, making it the first of its kind in the world to serve hot food & beverages. Chillout Ice Lounge is located at the ground level, Times Square Center, on the Sheikh Zayed Road -Dubai. Why not visit us for a memorable experience with friends and family. We are available for birthday parties, event, film shoots and private hire.
Suggested duration
< 1 hour
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Admission tickets
from ₹3,227.19
All you need to step foot in the door.

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The area
Address
Neighbourhood: Al Quoz
Al Quoz sits literally at the halfway point between old and new Dubai. At first sight it has little to recommend it: warehouses and factories dominate the area, with some residential areas on the outskirts. Heavy goods vehicles roar up and down the roads and laborers stop at small hole-in-the-wall cafes for a cheap lunch. But it is fast becoming a magnet for art lovers: Alserkal Avenue is a significant contemporary art hub, home to 25 galleries and arts spaces, with ambitious expansion plans. The galleries host exhibitions, talks, panel discussions, auctions, and community events. If you love art, pass by to visit the galleries, it’s a great opportunity to get a sense of art and community in the region and to sit alongside key influencers and artists as they go about their day.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

3.5
140 reviews
Excellent
42
Very good
39
Average
37
Poor
8
Terrible
14

CybelleTs
8 contributions
Family
Small place but full of icy things!! Nice ice sculptures with subject the sea, amazing that you seat in ice tables. Music and lights that are changing colours and make the ice sculptures look more impressive.and a hot chocolate that waits for you there in -6degrees! Noone can get there and not feel like the ice queen! Children adore it!
Written 2 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Josh T
London, UK38 contributions
Friends
Ice lounge is smaller than expected and the even smaller “changing” area lacks basic privacy provisions. Decent ice sculptures and ambience inside the ice lounge and we were given a free hot drink and slice of cake as part of the package we booked.
Written 13 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

faseejani
Sharjah, United Arab Emirates596 contributions
Family
The chillout lounge is THE only ice lounge in the Middle East, featuring ice sculptures, ice seating, and an interior, all at sub-zero temperatures -6 degrees to be precise. Dress warmly with the outer layers provided by them, get excited and enjoy a fine cafe experience at the bar.

This lounge serves hot soups, sandwiches, juices, hot chocolate, coffee, tea and a variety of deserts, nitrogen pops making it the first of its kind in the world to serve hot food & beverages. It is located at Times Square Center Dubai.

Inside the counter we had the following:

Red velvet cake 🌟🌟🌟🌟 such a beautiful piece of cake with chunks of chocolate bits and served in good quantity.
Chicken soup 🌟🌟🌟🌟 good and hot thick and cream soup with chicken bits. Savouring through the chilled ambience
Tea 🌟🌟🌟tea i felt was just normal.
Hot chocolate 🌟🌟🌟🌟hot drink was good. Kids enjoyed it equally.
Nitrogen pops 🌟🌟🌟🌟🌟 this is def yum and fun for the family. Flavours were nice with coated caramel. Must try!

Def an experience to try out atleast once!
Written 28 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lorene_Lulu
Sharjah, United Arab Emirates151 contributions
Family
A great place to experience subzero temperatures in the desert! Beautiful ice sculptures, and a quick cup of hot chocolate or tea to keep you warm.
Written 19 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Zoobi Pandit
Dubai, United Arab Emirates831 contributions
Family
My little eskimo enjoyed her first sub zero experience @chillouticeloungedubai located at ground level of Times Square Center. The architecture and ice sculptures are totally magnificent and the experience at -6 degree Celsius will chill you out.
Written 27 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Susmitha G
Dubai, United Arab Emirates3 contributions
Went with a group so availed discount prices.Overall prices are high .

good place for an experience.

Jackets needs cleaning as they were smelly.

Gloves and socks well maintained hygiene.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Daniel D
Isbergues, France7 contributions
Very "warm" welcome and original place to visit with many nice sculptures in ice. Don't be affraid, they give you warm clothes
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest Many thanks for the great rating. It motivates the entire team here to keep working towards providing a memorable experience to our valued guests Wishing you and your loved one a happy and prosperous new year regards Chillout Team
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JKstory
United Arab Emirates119 contributions
Couples
The entrance fee is 80aed per person with free hot chocolate or hot tea and small size of chicken kebab. They provide jacket, gloves, shoes and hat. Good experience in Dubai for this Unique Ice Cafe..Good to relax and chill the ambiance.Wonderful experience for 1 time visit only.
Written 14 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest Appreciate your taking time out to provide feedback and we are glad you liked the Chillout experience..We are constantly working towards providing a happy and memorable experience to our guests and your encouraging and positive feedback provides us the stimulus to keep working towards that goal Much appreciated and hoping to serve you and your valued guest again in the near future. regards Chillout Team
Written 16 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maria
Dubai, United Arab Emirates16 contributions
Friends
I have invited my friends over to try a hot chocolate in Dubai and to their surprise, I brought them to Chill out Ice Louge and everyone had an amazing afternoon party. 😊 Something you shouldn't skip in your visit to Dubai. Entry ticket includes complimentary drink, gloves, socks, jacket and hoodie
Written 3 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest We are glad that you and your friends enjoyed the hot chocolate experience @ ChilloutIceLounge and your recommendation truly means the world to us... Much appreciate your positive feedback and hoping to serve you again in the near future.... regards Chillout Team
Written 10 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Miss Love
Dubai, United Arab Emirates26 contributions
Friends
Without a doubt, the idea of making an ice lounge in Dubai is really unique. Impressive ice sculptures and the staff really looks after you. My friend and I spent nearly one hour inside and the kind staff offered us extra jacket to keep ourselves warm enough.

Only reason why I did not rate this review 5 stars is because I find the size of the nitrogen-cooled popcorn to SMALL. Not fit for it's price.

All in all, it was a pleasant experience.
Written 19 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest Much appreciate your detailed feedback as it really helps us improve our service offerings. We are very happy that you enjoyed our hospitality and your comments about the portion size of nitrogen popcorn is well noted. We shall follow up on the same with the concerned supplier and look forward to serving you again in the near future. Regards Chillout Team
Written 29 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Chillout Ice Lounge (Dubai) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Chillout Ice Lounge

Chillout Ice Lounge is open:
  • Thu - Fri 10:00 AM - 11:45 PM
  • Sat - Wed 10:00 AM - 10:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Chillout Ice Lounge admission prices can vary. Entrance tickets currently cost ₹ 3,181.67, while a popular guided tour starts around ₹ 2,386.26 per person. See all 8 Chillout Ice Lounge tickets and tours on Tripadvisor

Chillout Ice Lounge can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 8 Chillout Ice Lounge tickets and tours on Tripadvisor

According to Tripadvisor travellers, these are the best ways to experience Chillout Ice Lounge: See all Chillout Ice Lounge experiences on Tripadvisor