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Lama Desert Tours & Cruises L.L.C.

Dubai 20808, United Arab Emirates
+971 4 889 0000
Website
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Review Highlights
Worst client service experience ever

We called 5 times to book the desert tour and their phone lines stopped working after a minute... read more

Reviewed 3 days ago
Marius M
,
Iasi, Romania
Amazing desert safari

Booked desert safari online, had a great time with friends! We had an good 2 hours dune basing... read more

Reviewed 8 August 2017
lupe h
via mobile
Read all 302 reviews
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LAMA: Love All, Meet All LAMA is committed to serving customers with utmost professionalism and care. We inspire people to travel and explore to enrich their lives, employing the latest technology solutions to exceed expectations at all times.LAMA delivers a high quality service at incredibly reasonable prices. We promise you the very best deals and and an experience you will never forget!
  • Excellent38%
  • Very good19%
  • Average11%
  • Poor7%
  • Terrible25%
Travellers talk about
“belly dance” (24 reviews)
“sand dunes” (21 reviews)
“driver abdul” (3 reviews)
Open Now
All hours
Hours Today: 09:00 - 21:00
Suggested Duration: 2-3 hours
LOCATION
Dubai 20808, United Arab Emirates
CONTACT
Website
+971 4 889 0000

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Reviews (302)
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1 - 10 of 284 reviews

Reviewed 3 days ago

We called 5 times to book the desert tour and their phone lines stopped working after a minute. Finally managed to get an email address where to send the pickup location and the passengers data and they've confirmed my booking. I asked them if I...More

Thank Marius M
Reviewed 8 August 2017 via mobile

Booked desert safari online, had a great time with friends! We had an good 2 hours dune basing later drove to campsite for camel ride, belly dancer and shisha. Definitely recommend booking lama tours desert safari!

1  Thank lupe h
Reviewed 1 August 2017

As part of the iVenture card we had purchased, we booked through LAMA tours to do a 'day' group tour of Abu Dhabi which we were told would be from 9am to 5pm. The itenary of the tour told us we would view/drive-by the Jebel...More

Thank Arjuna87
Reviewed 11 July 2017 via mobile

All in all it was an in missable experience. Defo would do it again. I wouldn't do the quad bikes before the desert safari as they cost 150 Durham. They only cost like 20 durham when you arrive at the resort

1  Thank JayAbel
Reviewed 6 July 2017 via mobile

The most terrible dhow Cruise in Dubai that I have visited till date... Felt very disspointed to bring my visiting cousins to this Lama Dubai Dhow Cruise... The cruise was over crowded.. No variety in food at all... useless entertainment.. All in all there is...More

Thank travelforfood2016
Reviewed 28 June 2017

The tour of the desert lasts for roughly 4.5 to 5 hours. There is pick up from your residence/hotel in a comfortable 4*4 .Once in the desert the landscape changes to the soft but high dunes.Depending on the adventure levels of the passengers the drive...More

Thank LataV
Reviewed 18 June 2017

If you are in Dubai you should not miss the desert safari. Price and services offered were fully acceptable to us. Driver of our car was a nice person, his name was Yaseen. Duration of this whole trip was around 7 hours. Drive until the...More

Thank Qamer_Zia
Reviewed 17 May 2017

Their package covers all the tourist attractions and is quite affordable and can be customized as well. The tour agents are very friendly and the vehicles for transport are all in good conditions.

Thank Suman M
Reviewed 7 May 2017

Well what good things can I say about Lama Desert Tours....not many! They said they would pick us up at our hotel at 9:00, which didn't happen. We called the tour operator owner who said "yes we said we would be there between 9:00 and...More

Thank gigi923
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this reviewResponded 13 May 2017

Dear Sir, Thankyou for bringing us your feedback and we apologise for this incident. We will investigate and we are dealing to the concerned person regarding this matter and we assure you that your feedback will give the opportunity to remedy this kind of problem....More

Reviewed 5 May 2017

Tourist Attraction - Must Experience Dune Ride Belly Dancing (Performer ask guest and challenge them to follow her moves...its awesome) Traditional Dinner Camel Ride Buggy RideMore

1  Thank Vinod K
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this reviewResponded 7 May 2017

Dear Sir, Thank you for taking the time to review your tour with us. I am very pleased to hear that our staff made your excursion pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to...More

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Ask a question
Questions & Answers
payalm975
23 February 2017|
Answer
Response from LamaTours | Property representative |
AED 180 Per PAX Margam Camp - Premium. You can book online
-1
Votes
saqzi
I will be visiting UAE from Toronto on 24th March 2017, I will be staying in abu dhabi with my relatives I am interested in taking couple of tours with your prestigious company like desert safari dubai city and cruise tour, i just have couple of questions 1) If I book the desert safari tour from where will you pick us up as we are not staying in a hotel. (also as I have read on trip advisor that a shared bus is a disaster so I will prefer picked up in one of your jeeps rather in a shared bus) 2) Can I avail buy 1 get 1 free offer , depending on the availability we will be 5 to 7 adults max. 3) What is included in the desert safari tour as on your website it says one thing but the people reviews contradict that 4) Also what is the difference between desert safari premium and desert safari regular as both have the same info on your website.
16 February 2017|
AnswerShow all 2 answers
Response from Rahul A | Reviewed this property |
Hi 1,they can pick you up from wherever you are 3.generally it's transfers, safari, dinner, belly dance show and return transfers, not sure on non alcoholic drinks, however alcoholic drinks need to be purchased 4.premium is... More
0
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