Rayna Tours
Message from Tripadvisor
Tripadvisor has grounds to investigate that individuals or entities associated with or having an interest in this property may have attempted to interfere with traveller reviews and/or the Popularity Index for this property. Please take this into consideration when researching your travel plans. We make our best efforts to identify suspicious content and are always working to improve the processes we use to assess traveller reviews.
Rayna Tours
4.5
City Tours4WD, ATV & Off-Road ToursBoat ToursSightseeing ToursBus Tours
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Rayna Tours & Travels LLC - Your Best Travel Partner!!! Rayna Tours & Travels is a leading Destination Management Company (DMC) in Dubai with a vision to provide tourism services that exceed customer expectations. We ensure a high degree of quality in our services. We also have a highly qualified dedicated team with a professional approach which is ideally formed to cater all the travelling requirements of respected individuals and well-established companies to ensure hassle-free travel.
Dubai, United Arab Emirates

Suggest edits to improve what we show.
Improve this listing
Tours and Tickets by Rayna Tours
Travellers talk about
(540 reviews)
(1,010 reviews)
(218 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles12,270 reviews
Excellent
9,913
Very good
1,121
Average
280
Poor
229
Terrible
728

Rahul B
1 contribution
5.0 of 5 bubbles
May 2024 • Friends
Amazing experience in Abudhabi with beautiful places like Ferrari World, Mosque and Abudhabi city. Our guide was so good in explaining. We enjoyed a lot in whole day.
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bonolo D
Johannesburg, South Africa1 contribution
5.0 of 5 bubbles
I had the best time with Malik I could do this all day over and over he was really nice and welcoming I highly recommend. I learnt the history and the coming designs in one day
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 15 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Excursion64168486260
2 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
This was a message sent to the front desk of Rayna Tours:

Following our WhatsApp from yesterday, informing that we were unhappy with the quality of the bus in which we were transported (small windows, weak air con, uncomfortable) we would like to add some more information:
1) the driver had a very reckless and fast way of driving and we are quite certain that he fell asleep for a couple of seconds while driving and when he stopped at a traffic light; the guide will be able to confirm it; it was a dangerous situation.
2) as the tour started more than 1 hour later than expected, everything had to be done in a hurry, in time to be at 6 pm in the mall to see the water show. All that gave us little time to enjoy the several stops.
3) the guide was always polite and answered all questions asked. He knew what he was doing, and maybe he was uncomfortable with our discomfort.
4) we stopped in interesting places and the tour was well designed.
5) as mentioned before, the car was inadequate for a tourist tour. Besides being small and uncomfortable, the windows were too small, and when the guide invited us to look to the right or the left, all we saw was the road and cars, because there was no angle to see above it. At least for those not sitting by the window.

Concluding: in our opinion the experience was below standard, very expensive considering the quality of the small bus, the dangerous situation the driver put us on, and the fact that we started the tour 1 hour later. The tour was well designed, the guide was very competent and the person that sold us the tour (in the Aloft Hotel) was also very nice, polite and competent. We will not recommend this tour.
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir / Mam, Greetings from RAYNA Destination Management. Thank you for writing back to us regarding our services and, we apologies for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to feedback@raynatours.com with your booking reference # or Bill # and we shall look into this situation. With Warm regards, Guest Experience Team. Rayna Destination Management
Written 14 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ruben A
8 contributions
5.0 of 5 bubbles
Jun 2024 • Friends
The views were amazing and the car drive was full of excitement! Our guide was excellent and very knowledgeable throughout the trip ! Haroon khan
Written 12 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 13 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

poltrs t
New York City, NY1 contribution
5.0 of 5 bubbles
Jun 2024 • Business
Incredible team-building activity! Akhtar ensured our group bonded over the mesmerizing desert landscape and adrenaline-pumping activities. A unique way to unwind and foster connections outside the boardroom.
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 13 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

blackstenus l
Parsippany, NJ1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
An unforgettable experience! Akhtar's guidance made me feel safe and at ease throughout the desert safari. The serene beauty of the desert coupled with thrilling activities created a perfect solo adventure. Highly recommend!
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 13 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ddn D
Saint Louis, MO1 contribution
5.0 of 5 bubbles
Jun 2024 • Friends
Absolutely thrilling! Akhtar made our desert safari a blast with his knowledge and humor. From dune bashing to camel rides, every moment was filled with excitement. A must-do for any friend group seeking adventure!
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 13 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dfh F
Dubai, United Arab Emirates1 contribution
5.0 of 5 bubbles
Jun 2024 • Couples
Junaid Nawazish made our Abu Dhabi tour unforgettable! His knowledge of the city's history and culture enriched our experience. From the majestic Sheikh Zayed Grand Mosque to the bustling markets, every moment was magical. Junaid's warm personality and attention to detail made us feel like VIPs. Highly recommend for couples seeking a romantic adventure!
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Parth v
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
The event was very well organized and had good food. Our driver Ikram Raja was amazing the desert safari was absolutely thrilling.
Written 10 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valuable Guest, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are glad to learn that we were able to meet your expectations in service delivery. We are happy to hear also that our staff was able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 12 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

s a
Hafar Al-Batin, Saudi Arabia2 contributions
1.0 of 5 bubbles
Feb 2024 • Family
Hi I am sharing my painful experience with Rayan tours for my booking of Dhow Cruise.

I booked cruise for 16th Feb 2024, for my family.we arrived on time for our trip and dinner, but on arrival we were informed that due to some technical issue which could not be resolved the sail was cancelled and staff there apologised and informed us that the money will be refunded
After multiple calls to contact person mentioned in the booking I was informed to contact company sales person and send a mail to company for same.
After multiples messages and to the sales person and multiple e mails regarding my refund I was insulted with the statement that only you have complaint out of the 100s of booking happened that day.
After continuous follow-ups and persuasions I finally got my booking amount back in my credit card account on 24 may 2024.after 3mnths and 10 days.

Overall it was a very horrible experience and i will recommend that anyone doing booking with Rayan Tours be mindful of these facts and are suggested to look for better alternative options.
Written 9 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir/Madam, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and once again we are sincerely apologizing for the inconvenience that you've experienced during your recent tour with us. However, your feedback is invaluable, and we genuinely appreciate your patience and understanding. We assure you that we take these issues seriously and we will use your feedback to make necessary improvements to our services by taking disciplinary actions. We are in the process of implementing a stringent communication protocol within our operational team. Rest assured; we will address each of these concerns with our team to prevent similar incidents in the future. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
Written 10 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 11,477

Rayna Tours - All You Need to Know BEFORE You Go (2024) - Tripadvisor

All Dubai HotelsDubai Hotel DealsLast Minute Hotels in Dubai
All things to do in Dubai
Day Trips in DubaiAmusement Parks in Dubai
RestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire