Planet Tours & Safaris
Planet Tours & Safaris
4.5
City Tours4WD, ATV & Off-Road ToursBoat Tours
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Sunday
8:30 AM - 8:30 PM
About
Planet Travels & Tours LLC has been established in Dubai in the year 1989, and today is a leading Destination Management Company with an own fleet of vehicles for transfers and private tours, with a fleet of 25 and 50 seater motor coaches, with a fleet of 4x4 vehicles for Desert and Mountain Safaris and with an own Bedouin Campsite in the desert Part of the Planet Group of Companies is the Arabian Courtyard Hotel & Spa****, the “Orient Guest House” in the old town Bastakiya and the Galaxy Plaza Hotel near the Gold Souk. Planet if offering full Destination Services for FIT, Leisure Groups, Cruises, MICE and VIP Individuals: - Visa Assistance and Application - Airport Meet & Greet - Airport arrival and departure transfers - Reservation of accommodation at competitive rates (Hotels and Hotel Apartments) - City Tours and Sightseeing - Attractions such as water park, panoramic flights, helicopter flights, amusement parks - Safaris in the desert and in the mountains - Tailor made programs for groups and MICE - Multi-lingual staff - DTCM licensed tour guides - A user-friendly B2B Online Reservation System - Full service from arrival until departure Planet Travels & Tours LLC has own offices in Beirut/Lebanon, Istanbul/Turkey and Shanghai/China. Furthermore, the company has representative offices in Western Europe (German, France/Benelux) and in Latin America.
Dubai, United Arab Emirates
Meets animal welfare guidelines

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Tours and Tickets by Planet Tours & Safaris
Travellers talk about
(76 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,862 reviews
Excellent
1,569
Very good
181
Average
44
Poor
29
Terrible
39

Hotel1O1
Brisbane, Australia2 contributions
1.0 of 5 bubbles
They never turned up, no contact at all, we booked and receive confirmation etc all fine had our tickets - then we waited an hour and a half and no one.

I called several times and no one answered so I contacted Viator who I booked through, they couldn’t contact them either so we received a refund. Very Disappointing though.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mohamed A
1 contribution
1.0 of 5 bubbles
Dec 2023 • Family
worst company ever. We booked the safari tour through Tripadvisor. The whole family was looking forward to this trip and was excited. The company withdrew the money and simply didn't show up. no driver, no call. no message. We tried to reach the tour operator by phone 50 times - in vain. Our money was gone and the family was sad. It's better to keep your distance from this safari tour operator
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dorota B
2 contributions
1.0 of 5 bubbles
Dec 2023 • Family
I rarely write negative reviews, but on this occasion, I feel compelled to share our disappointing experience. We had booked a Dubai safari dinner for three people with a scheduled pick-up at 3:30 pm. Being aware that the car could arrive 30-60 minutes prior to the scheduled time, we remained vigilant. Despite attempting to contact the company approximately 20 times through calls and emails, our efforts were met with silence.

Without receiving any communication, we decided to wait outside the building from 3 pm onwards. Unfortunately, the car never showed up, and we found ourselves waiting until 4:30 pm with no information whatsoever. Frustratingly, even after spending an hour on the line with Viator, they were unable to reach the local provider responsible for this experience. This level of unresponsiveness is unacceptable, especially considering that the Dubai safari dinner is considered one of the most important tourist activities. Regrettably, it resulted in the waste of our entire afternoon...
Written 22 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

አበረ አ
1 contribution
5.0 of 5 bubbles
Oct 2023 • Family
We were very excited. The full event was perfect.
The good driver, Mr. Farman was very helpful and entertaining. We loved him very much.
Thank you! We will visit the place again for sure.
Written 8 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David A
Warboys, UK191 contributions
4.0 of 5 bubbles
Oct 2023 • Couples
Booked on trip advisor as price was way better than that offered in my hotel. Be very careful as hotels trip might sound better but all the 4x4 head to the same area. There are hundreds of them.
Abdullah What’s app updates when arranging to pick you up. Really friendly chap, a bit racey behind the wheel. Probably will have max 6 in the car so might have to stop at other hotels. Then the drive to the quad bike/dune buggies. I think it was an hour of driving to get there and after the chance to use the bikes and buggies you can ride horses, get some souvenirs and then they take you over the dunes. Strap in and hold on as this is a bumpy ride. Lots of whoops and woah’s and great fun. After a quick stop to clean the car and re-inflate tires it’s the final drive to the entertainment and BBQ. The entertainment was belly dancing and fire spinning acts. Quite impressive. The BBQ was chicken and lamb, lots of extras in the side with soft drinks and alcohol available. Following the final curtain call it’s was time for the hour plus drive home.
If in Dubai for a week or more it is a good break from retail stuff or lying in the sun. Just watch the cost as we paid just over £50 a head and that feels about right. Oh and if you enjoyed the day please tip the driver as it all helps.
Written 2 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim Netherlands
4 contributions
4.0 of 5 bubbles
Feb 2023 • Family
First start with an advise for the trip:
Skip the ‘waiting at the quads’. We had to wait there for one hour in the sun. We didn’t want to ride the quad. We knew that before. So please start an hour later. Waiting for nothing is frustrating.

After that we did the dune bashing. That was nice!
After that we drove to the dessertvillage where everything was nice. Good food, drinks and nice shows. Also enough time to take some sunsetpics and time for sandboarding.

Our guide was a little boring and took some time to chat with a friend while we were waiting in the car. So that and the waiting for an hour at the quadplace is making it 4 instead of 5 hours.
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest , Can you please let me know which date was your tour. Thank you. we value your comments and we have taken note of the details mentioned and we will consider them on priority basis, for improvements. thank you and look forward to seeing you again.
Written 28 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bisram Persaud
Guyana8 contributions
5.0 of 5 bubbles
Feb 2023 • Solo
The Desert Safari & BBQ Dinner was definitely one of the highlights of my Dubai Trip.
After pickup at an agreed location, we were taken Quad Bike riding which was such an amazing experience.

We then ventured out to catch the sunset and experience dune bashing in the beautiful desert. Our guide Kochan played the perfect music to set the mood for this exhilarating but fun experience.

If there is one thing I could have changed it would be the time we did the camel ride. It was dark at that point so the photos and videos were not flattering at all but I’m sure this was coordinated so that you can enjoy the BBQ dinner and cultural show just after at the same location.

Kudos to the team at Planet Tours & Safaris. My point of contact Genevieve coordinator with me the day before the tour, updated me on the day of and even followed up after the tour to ensure I am satisfied and that all went well.

The guide Kochan was very helpful and informative during the tour. I have no reservations in recommending Kochan and by extension Planet Tours & Safaris for your Desert Safari & Bbq Dinner excursion.
Written 14 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you for your valuable comments. It’s very helpful to company and to me too.
Written 15 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Achala Jayaweera
2 contributions
5.0 of 5 bubbles
Feb 2023 • Couples
It was a wonderful experience. Picked us up from the hotel and dropped us off at the hotel as we agreed by Seyed. We were given very clear instructions about everything. Seyed was a very safe driver. Quad bike ride, Camel ride, Red dune bashing and BBQ dinner was organised very well as agreed. Amazing experience. Wow! Would recommend to anyone.
Written 7 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for valuable comments. We appreciate your kindness to recommend us. Have a good day.
Written 8 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rufusdoug
Manchester, UK99 contributions
5.0 of 5 bubbles
Sharif the driver was very good. He told us what was going on and drive the dunes really well. Helped with photos and was friendly
Written 16 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for your valuable comments.
Written 17 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maham F
Karachi, Pakistan2 contributions
5.0 of 5 bubbles
Jan 2023 • Couples
Amazing experience, a very unique one. Great service and warm welcoming. Our driver Sayyed was AMAZING.
Written 2 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you for your valuable comments, its so good to know that you had an amazing experience, please visit us again.
Written 4 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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